That's the first time I've heard that one.... let me check.....
Have you tried creating the recovery disks yet? (which you should have done when you first got the machine)
OK - downloaded the manual, and it says this....
1. Turn off your computer.
2. Hold down the 0 (zero) key on the keyboard and turn on your computer.
3. When “TOSHIBA Leading Innovation >>>” appears, release the 0
(zero) key on the keyboard. A menu appears.
4. Follow the on-screen instructions.
Are you saying that you don't get the “TOSHIBA Leading Innovation >>>” ??
If so, then your MBR has been re-written, and broken the recovery capability - there is unlikely to be anything that we can do about it here.
Try creating and running the REG file as I described above - see if it works.
Have you tried creating the recovery disks yet? (which you should have done when you first got the machine)
OK - downloaded the manual, and it says this....
1. Turn off your computer.
2. Hold down the 0 (zero) key on the keyboard and turn on your computer.
3. When “TOSHIBA Leading Innovation >>>” appears, release the 0
(zero) key on the keyboard. A menu appears.
4. Follow the on-screen instructions.
Are you saying that you don't get the “TOSHIBA Leading Innovation >>>” ??
If so, then your MBR has been re-written, and broken the recovery capability - there is unlikely to be anything that we can do about it here.
Try creating and running the REG file as I described above - see if it works.
My Computer
- Computer type
- Laptop
- Computer Manufacturer/Model Number
- Asus K52F or Lenovo B51-80
- OS
- Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
- CPU
- i3 370M/i7 6500U
- Motherboard
- Asus/Lenovo
- Memory
- 8GB - finally :)/8GB
- Graphics Card(s)
- it's an i3, dude!/dual Intel&nVidia
- Sound Card
- onboard
- Monitor(s) Displays
- 15.6" built-in
- Screen Resolution
- 1366x768/1920x1080
- Hard Drives
- 750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
- PSU
- n/a
- Internet Speed
- as much as I can get - usually on a dongle/phone, so <1MB/s
- Antivirus
- MSE/Defender
- Browser
- IE11/12/Edge/Chrome/FF(if I must)