Memory management BSOD screens

[DoodleSack]

Hi,

i keep getting bdso's that seem to occur at random times, sometimes its when playing a game and sometimes they can occur when the computer is just sitting idle. i have tried to find and update and old or missing drivers but it doesn't seem to have helped if anything i think its just changed whats causing the bdso.

Any help would be very much appreciated

Cheers!

 

[axe0]

Hi DoodleSack,

Welcome to the 7forums.

Please re-run the tool and upload the new zip.
The current attached zip file is missing several files.

Before uploading the new zip file, please check if it contains the following files

• 19 .txt
• 1. nfo

 

[DoodleSack]

thanks for the welcome

i tried running the tool again a few times and it seems to have added a few more files, however still no 19.txt or 1.nfo files

ill attach this latest file anyway

 

[axe0]

There is now only 1 .txt file missing, it will do.

Where/how did you get your activation?

 

[DoodleSack]

not sure why all the files are not there, i followed what the sticky thread said.


for my bdso it seems to activate randomly most of the time, sometimes it happens when im playing a game and some times it happens when im just browsing the internet. there is no consistent time gaps between each one either, sometimes i can get 3 in a hour and sometimes i dont get one all day, sorry i know thats probably not much help

 

[axe0]

I meant the activation of Windows.

Sorry for the confusion.

 

[DoodleSack]

The copy of Windows I got was with the computer when I bought it , I had it built by arbico

 

[axe0]

I think they have installed a counterfeit installation or your system specs are not correctly filled in.
You are running an OEM Product ID, this type of Product ID is only used when Windows is pre-installed.

OS Manufacturer:           Microsoft Corporation
OS Configuration:          Standalone Workstation
OS Build Type:             Multiprocessor Free
Registered Owner:          xxxx
Registered Organization:   
Product ID:                [COLOR="Red"]00359-OEM-8703494-69246[/COLOR]
Original Install Date:     23/09/2011, 10:34:55 AM
System Boot Time:          24/10/2015, 1:31:29 PM
System Manufacturer:       System manufacturer
System Model:              System Product Name

It could also be that my thoughts are totally wrong (I am kinda 'new' with this)

In any way, I need to be sure about this.
Please post the report of Windows Genuine and Activation Issue Posting Instruction and I'll ask someone to step by for this.

 

[DoodleSack]

ok so i ran the program and here is the results .

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-482B2-FQF26-7JPCX
Windows Product Key Hash: HgHYGbUiyzVhfrrJs5yTI6NVoJU=
Windows Product ID: 00359-OEM-8703494-69246
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {7BA74D81-0E2F-4580-92BA-7EB2A0D63788}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.141211-1742
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{7BA74D81-0E2F-4580-92BA-7EB2A0D63788}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-7JPCX</PKey><PID>00359-OEM-8703494-69246</PID><PIDType>3</PIDType><SID>S-1-5-21-1931604773-939364897-3646065308</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>1503</Version><SMBIOSVersion major="2" minor="6"/><Date>20110310000000.000000+000</Date></BIOS><HWID>7EFB3307018400FE</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel
Activation ID: 586bc076-c93d-429a-afe5-a69fbc644e88
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00174-034-969246-02-1033-7601.0000-2662011
Installation ID: 008286758074605592831494405291097592024884401753533573
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 7JPCX
License Status: Licensed
Remaining Windows rearm count: 3
Trusted time: 24/10/2015 6:01:01 PM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 9:17:2015 19:29
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: QgAAAAMABAABAAEAAgADAAAABAABAAEA+jEwtBU/csb/ehpdXNkOp3zpqOAqDWcSd/aQyrziF3dGMXzT38dL/y5z

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information: 
  ACPI Table Name	OEMID Value	OEMTableID Value
  APIC			ALASKA		A M I
  FACP			ALASKA		A M I
  HPET			ALASKA		A M I
  MCFG			ALASKA		A M I
  SSDT			AMICPU		PROC

 

[axe0]

Please run MemTest86+
If MemTest86+ gives zero errors, please run Driver Verifier

Diagnostic Test

 RAM TEST

Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 7 Forums

   Note

MemTest86+ needs to be run for at least 8 passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.

Diagnostic Test

 DRIVER VERIFIER

   Warning

Please make a backup of your important files and get your rescue media or create one.
Please create a restore point.

Please follow this tutorial to run driver verifier.

Some windows drivers are blamed in a few crashes, but that usually means that a 3rd party driver is actually the cause.
Driver verifier stresses your drivers and will crash your pc if any driver fails due to a violation.

Driver verifier should be performed for a max of 48 hours, or when you have a bluescreen, whatever comes first.

If driver verifier has found a violation and you can't get back into windows normally, try to boot into safe mode and reset in safe mode driver verifier, or in the troubleshooting options open command prompt and type verifier /reset.

   Note

Your system will act very sluggishly while driver verifier is enabled, this is normal as your drivers will be being subjected to heavy testing in order to make them crash.

 

[ICIT2LOL]

Andrew as per Boozad instruction mate and please make sure thatthere are at LEAST8 PASSES run less than is useless - unless errors come up inpasses before that see my pics

 

[DoodleSack]

thanks for all your help so far !!

ill give them a try ! although i did the driver verifier before and it wouldn't allow my computer to start up unless it was in safe mode, do i need to allow the computer to run for a while in safe mode until it crashes?

 

[axe0]

First run memtest please.

ICIT2LOL, I am definitely not Boozad

 

[ICIT2LOL]

ICIT2LOL, I am definitely not Boozad

Oops sorry too intent of flicking between threads no offense intended

I'll leave it to you

John

 

[DoodleSack]

Thanks guys ! Just got round to running the ram testing now as I've not had a chance to do it , and i am getting lots of errors, so ill try and check which card it is or if it's the motherboard like it says on the tutorial, do you think this will be the caus do my bdso then ?

 

[ICIT2LOL]

More than likely but perhaps not only - ie there still could be other faults. Hopefully it is just a stick but can be a slot so it remains to seen what stick/s are faulty and then replacing them and try booting up and see what happens.
Good luck

 

[DoodleSack]

Well if it is a stick its a good excuse for a ram upgrade

 

[axe0]

When it comes down to memory problems, it could be driver side or hardware side.
When you have specified the cause to a slot/module, or perhaps multiple in bad situations, and replaced the modules or stopped using the bad slots/replaced the moterboard test your system to ensure the problems is gone.

 

[ICIT2LOL]

When it comes down to memory problems, it could be driver side or hardware side.

Yep sorta suggested that already axe and

Well if it is a stick its a good excuse for a ram upgrade

If you want advice ask Tradesman here you only have to sign up great site Welcome to the G.SKILL TECH FORUM

 

[axe0]

Sorry, did not yet see your post ICIT2LOL