Solved Memory Management BSOD

[Bullseye]

I am getting this error every time I try to render a video using Sony Vegas. I have rendered many videos and have never had any problems. First I tought it was Avast, so I uninstalled it. But it still crashes.

I have ran Disk Check and Memtest and no problems where found.

I have attached my minidumps. Thanks.

 

[JMH]

I note you said you ran Memtest but please run it again...

These crashes were caused by memory corruption/exception (Cx05) probably a driver.
Please run these two tests to verify your memory and find which driver is causing the problem.

* If you are overclocking anything reset to default before running these tests.
In other words STOP!!!

* If you have a Raid update its Driver.



Memtest.

*Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Memtest86+ - Advanced Memory Diagnostic Tool

*Boot from the CD, and leave it running for at least 5-7 passes.

Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

Test the sticks individually, and if you find a good one, test it in all slots.

Any errors are indicative of a memory problem.

If a known good stick fails in a motherboard slot it is probably the slot.

http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html






Driver Verifier

Using Driver Verifier is an iffy proposition.
Most times it'll crash and it'll tell you what the driver is.
But sometimes it'll crash and won't tell you the driver.
Other times it'll crash before you can log in to Windows.
If you can't get to Safe Mode, then you'll have to resort to offline editing of the registry to disable Driver Verifier.

I'd suggest that you first backup your stuff and then make sure you've got access to another computer so you can contact us if problems arise.
Then make a System Restore point (so you can restore the system using the Vista/Win7 Startup Repair feature).

In Windows 7 you can make a Startup Repair disk by going to Start....All Programs...Maintenance...Create a System Repair Disc - with Windows Vista you'll have to use your installation disk or the "Repair your computer" option at the top of the Safe Mode menu .

Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Low Resource Simulation"IRP Logging and Force Pending I/O Requests. and click "Next"
NOTE: You can use Low Resource Simulation if you'd like.
From my limited experimentation it makes the BSOD's come faster.
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.


If you are using win 8 add these
- Concurrency Stress Test
- DDI compliance checking

Reboot the system and wait for it to crash to the Blue Screen.
Continue to use your system normally, and if you know what causes the crash, do that repeatedly.
The objective here is to get the system to crash because Driver Verifier is stressing the drivers out.
If it doesn't crash for you, then let it run for at least 36 hours of continuous operation.
Reboot into Windows (after the crash) and turn off Driver Verifier by going back in and selecting "Delete existing settings" on the first page, then locate and zip up the memory dump file and upload it with your next post.


If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.

Thanks to JCGriff2 & Usasma.

Sysnative Forums

Driver Reference Table (DRT)

Using Driver Verifier to identify issues with Windows drivers for advanced users

Driver Verifier

Using Driver Verifier (Windows Drivers)

 

[Bullseye]

It crashed as soon as I logged in.

 

[Bullseye]

Going to try to format my pc... maybe there is something software wise causing the crashes all of a sudden. Will update thread.

 

[Bullseye]

I formatted and tried to render another video, and it still crashed. This is driving me crazy, please someone help.

I attached the new bsod.

 

[Bullseye]

Another BSOD from running Driver Verifier.

 

[Bullseye]

I did some more testing using Driver Verifier.

Since HidClass.sys is a usb driver from Microsoft, I decided to try to isolate the problem.

Here is a table of what I tested and the output:

All Drivers - Crash
All Drivers except Logitech Drivers - No crash
Logitech Only Drivers - Crash

Since only logitech drivers where causing the issue, I tested them one by one to try to find the culprit. Here is the result:


lgbusenum.sys - No crash
lgvirhid.sys - No Crash
wmbenum.sys - Crash
wmfilter.sys - No Crash
wmvirhid.sys - Crash
wmxlcore.sys - No Crash

All of the crashes listed above showd HidClass.sys in the BSOD. Going to try to remove these drivers and render the video again.

 

[Bullseye]

I removed them and still get BSOD when rendering a video.

It says:

Stop 0x00000050

Going to try to downgrade my graphics drivers.

 

[Bullseye]

Bump, can someone please help me please? I have reformatted and tried everything and I still get random BSOD when playing games or trying to render videos. Error messages are IRQ, Page Fault in Non Page Area, and Memory Management. At this point I wish my ram was the culprit, since it is cheap to replace but I have been running memtest for 2 hours and it hasen't found problems.

Is it possible something else is broken? I will leave the test running for a little more maybe it will find something.

 

[writhziden]

It would be easier to help if we knew more about your system. Right now, we know you have a computer with Windows 7 Ultimate x64 installed. There are literally millions of different hardware/software combinations for such a system.


Please follow the http://www.sevenforums.com/crashes-debugging/96879-blue-screen-death-bsod-posting-instructions.html to provide more information by providing your full crash reports, system logs, and system information.

Also, fill out your system specs by following http://www.sevenforums.com/tutorials/180324-system-info-see-your-system-specs.html. Fill out your system specs in your profile, not in a post in this thread.


Is your system pre-manufactured or custom built? Is it under warranty?

 

[Bullseye]

It would be easier to help if we knew more about your system. Right now, we know you have a computer with Windows 7 Ultimate x64 installed. There are literally millions of different hardware/software combinations for such a system.


Please follow the http://www.sevenforums.com/crashes-debugging/96879-blue-screen-death-bsod-posting-instructions.html to provide more information by providing your full crash reports, system logs, and system information.

Also, fill out your system specs by following http://www.sevenforums.com/tutorials/180324-system-info-see-your-system-specs.html. Fill out your system specs in your profile, not in a post in this thread.


Is your system pre-manufactured or custom built? Is it under warranty?

I have updated my profile.

The problem went away if I removed my overclocked, but this computer has been overclocked (slightely) for 3 years and I had ran stability testing for 12 hours back then to check it. How is it possible that it isn't stable now? Did something go out?

 

[writhziden]

My first thought would be you have dust buildup, so the system is overheating due to the overclock. To remove dust, follow the subsequent general procedure. If you have a desktop bought from Dell, HP, Sony, Lenovo, etc. make sure removing the desktop casing will not void your warranty first. Call the company if you are still under warranty and ask if it is okay to remove the casing and blow dust out. The procedure described is fine for laptops; just make sure no stickers are on panels saying if you remove the panel it will void the warranty.

1. Shut down and turn off your computer.
2. Unplug all power supplies to the computer (AC Power then battery for laptops, AC power for desktops)
3. Hold down the power button for 30 seconds to close the circuit and ensure all power drains from components.
4. Remove the casing for a desktop, or remove any screwed on panels and disc drives for laptops.
5. Blow out the dust inside by using a can of compressed air or a low pressure compressor. You will want to put the computer on a desk or table so you can maintain the can in an upright position if using a can of air. Blow into all crevices on the motherboard, heat sinks, cards, modules, etc. for a desktop. Blow into vents, opened panels, disc drive areas, USB ports, and the keyboard if it is a laptop. You may also want to blow inside the disc drive by replacing the drive to the laptop, starting the computer, opening the drive, and then turning off the computer and removing all power as described above including the 30 second power button step. For a desktop, you may also want to blow inside the disc drive by starting the computer, opening the drive, and then turning off the computer and removing all power as described above including the 30 second power button step.
6. Replace casing for the desktop. Replace panels and disc drive (if you have not already done so) for the laptop.
7. Plug power supplies in. AC adapter for the desktop. Battery and then AC Adapter for the laptop.
8. Start the computer and see if performance is better.

 

[Bullseye]

My first thought would be you have dust buildup, so the system is overheating due to the overclock. To remove dust, follow the subsequent general procedure. If you have a desktop bought from Dell, HP, Sony, Lenovo, etc. make sure removing the desktop casing will not void your warranty first. Call the company if you are still under warranty and ask if it is okay to remove the casing and blow dust out. The procedure described is fine for laptops; just make sure no stickers are on panels saying if you remove the panel it will void the warranty.

1. Shut down and turn off your computer.
2. Unplug all power supplies to the computer (AC Power then battery for laptops, AC power for desktops)
3. Hold down the power button for 30 seconds to close the circuit and ensure all power drains from components.
4. Remove the casing for a desktop, or remove any screwed on panels and disc drives for laptops.
5. Blow out the dust inside by using a can of compressed air or a low pressure compressor. You will want to put the computer on a desk or table so you can maintain the can in an upright position if using a can of air. Blow into all crevices on the motherboard, heat sinks, cards, modules, etc. for a desktop. Blow into vents, opened panels, disc drive areas, USB ports, and the keyboard if it is a laptop. You may also want to blow inside the disc drive by replacing the drive to the laptop, starting the computer, opening the drive, and then turning off the computer and removing all power as described above including the 30 second power button step. For a desktop, you may also want to blow inside the disc drive by starting the computer, opening the drive, and then turning off the computer and removing all power as described above including the 30 second power button step.
6. Replace casing for the desktop. Replace panels and disc drive (if you have not already done so) for the laptop.
7. Plug power supplies in. AC adapter for the desktop. Battery and then AC Adapter for the laptop.
8. Start the computer and see if performance is better.

The computer is built by me and I have already tried cleaning it. I monitor temps and they arent even getting near high ranges.

I even tried changing the ram slots.

This is all very comfusing, I don't understand why it works when I remove the overclock when it had been working for 3 years.

 

[writhziden]

Keep in mind that overclocking increases instability, so it may just be magnifying the true problem. Also keep in mind that overclocking reduces hardware lifetime, so it can cause hardware to start to fail over time. Both of these are possible reasons for your crashes, and we need to narrow down which is the case.

Your Verifier enabled crashes indicate "probably Pilote USB audio (WDM); Creative wireless headset; Hs-1200 Digital Wireless Headset". The driver is out of date. Please update the driver by going to your manufacturer's website. If there are not more up to date drivers, you may try: http://www.sevenforums.com/tutorials/98073-drivers-install-vista-drivers-windows-7-a.html. If that still does not work, consider replacing the device with a Windows 7 compatible headset.

skfiltv	fffff880`0601b000	fffff880`06028000	Thu Aug 14 00:48:33 2008 (48a3d541)	0000c492		skfiltv.sys

skfiltv.sys

 

[Bullseye]

Keep in mind that overclocking increases instability, so it may just be magnifying the true problem. Also keep in mind that overclocking reduces hardware lifetime, so it can cause hardware to start to fail over time. Both of these are possible reasons for your crashes, and we need to narrow down which is the case.

Your Verifier enabled crashes indicate "probably Pilote USB audio (WDM); Creative wireless headset; Hs-1200 Digital Wireless Headset". The driver is out of date. Please update the driver by going to your manufacturer's website. If there are not more up to date drivers, you may try: http://www.sevenforums.com/tutorials/98073-drivers-install-vista-drivers-windows-7-a.html. If that still does not work, consider replacing the device with a Windows 7 compatible headset.

skfiltv    fffff880`0601b000    fffff880`06028000    Thu Aug 14 00:48:33 2008 (48a3d541)    0000c492        skfiltv.sys

skfiltv.sys

Hi, thanks for taking the time to reply.

I am fully aware of the dangers of overclock and have no problem replacing hardware after 3 years, just want to make sure it's the ram first.

As for the driver verifier, I explained on the first page all the steps I took, and which drivers where causing the problem. I removed them and it no longer crashes. The Headset driver is the latest one available, and it is for Windows 7:

"This download is a driver providing Microsoft® Windows® 7, Windows Vista® and Windows XP support for certain Creative gaming headsets. It includes Creative Audio Console for managing audio settings. For more details, read the rest of this web release note."

I have had this headset for a long time, long before the crashes.

I have reset my overclock and am increasing it little by little. I seem to have stabilized my system by reducing voltages and the overclock.

My idea is that the ram lost its overclocking potential over the years, is this even possible?

Should I replace it?

 

[Bullseye]

Just a small update:

Just rendered a movie and it didn't crash. Going to run Prime95 all night to see if it stable now.

 

[writhziden]

• It is possible the RAM lost its ability to support the overclock.
• It is also possible the CPU lost its ability to support the RAM for the RAM to support the overclock.
• It is also possible that the motherboard lost its ability to handle the voltage for the RAM and CPU to support the overclock.
• It is also possible that the PSU is no longer able to provide the power necessary to allow the overclock to run reliably.
• It could also be you have software installed that is interfering with the overclock or a driver conflict that is interfering.
• Your Windows installation could also be corrupt either at the data level or the registry level.

It is impossible to know which of the above scenarios provide the true cause without doing further troubleshooting.

 

[Bullseye]

Hi, Thanks for taking the time to reply.

I have rendered 5 videos with no memory BSOD, but I still get them when playing games pointing to Direct X kernel. I attached the minidump. Is it because of damaged hardware? It just started recently (past 20 days). My computer has been formatted yesterday.

 

[Bullseye]

Bump, just ran a stress test for my GPU and it didn't crash. What could these crashes mean?

 

[writhziden]

Remove MSI Afterburner or update it. The 2005 version has known issues with Windows 7. See if that helps.


Older versions of ASACPI.SYS are a known BSOD problem on Windows 7. Update the driver by:

1. Going to the Asus motherboard support site
   When you reach the website:
2. Scroll down the page and click Utilities
3. Hold Ctrl and press f (ctrl+f) to enter the browser's find feature
4. Search for "ATK0110 driver for WindowsXP/Vista/Win7 32&64-bit" (without quotes)
5. Download and install the driver.
6. After installation is complete, verify that it installed correctly.
   • Click Start Menu
   • Click My Computer
   • Go to C:\WIndows\System32\drivers\
   • Verify that the ASACPI.SYS file is dated 2009 or newer (2010,etc.)

Thanks to JMH and zigzag3143 for the above information.


Also, remove any USB charger accelerator software such as those for Apple products. They place the USB ports in a power state that can cause crashes with other devices.