Menu selection problem

[jake7363]

Hi,
The problem is simple but difficult to explain. For some time now, I have been dealing with (basically trying to ignore) an issue where I am unable to use the mouse to select a menu item from any app, including Windows.
What occurs is that the dropdown list appears, but before I can select an item, it disappears. Sometimes I can manipulate it in such a way that I can use my keyboard arrow keys to access the item, but not always.

I'm guessing something got tweaked while I wasn't paying attention, but I have had enough and need to get it fixed.

I know this description sounds a little fuzzy, but it's the only way I can think of to say what's going on. Questions are welcome...answers are even better!

Thanks in advance,
Jake

 

[richc46]

Jake
Have you tried another mouse?

 

[jake7363]

Yep, that was the first thing...

Thx.

 

[richc46]

Run a full anti virus scan
Download and make a full scan with malwarebytes
Try and SFC command
http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

 

[jake7363]

Still no luck...

J

 

[jake7363]

Mouse losing focus

Hi,
The issue I am dealing with is not easy to put into words, but I'll try to be clear.
The problem began about 6 months ago and I tried to put up with it, but I've had enough - which means that I can't associate any specifics to what might have been the catalyst.

The only way to describe the problem is to give an example or two...
ex 1: If I try to customize the notification icons in the system tray, the second I release the mouse button and move the mouse to select, the window disappears.
ex 2: If I have a window open and select an app from the Start Menu, that app goes to the background. When I come into the general location of where it sits below the current app, it will show, but I can't select it. I have to use either Alt+Tab or Winkey+Tab to get to the window. Selecting it in the Taskbar doesn't work; it disappears there, as well.

There are all sorts of examples I could list, but hopefully these two will mean something to someone.

Any and all input will be greatly appreciated.

Thanks in advance,
Jake

 

[karlsnooks]

Jake,
Give us a chance.

Please read, and read carefully, the following and then carry out the following:
Update your SevenForums System Specs
User CP (3rd item in the top menu bar) |
Your Profile | Edit System Spec (left-hand column)

To gather info, use SIW or Speccy or System Info

Add the word laptop or desktop or netbook to the
“system manufacturer” block, for example,
Toshiba Satellite L305D notebook.

Provide full windows version info, for example:
MS Windows 7 Ultimate SP1 64-bit

Use the “Other Info” block for Optical Reader,
Mouse, touchpad, wifi adapter, speakers, monitor, etc

Scroll down and click on the SAVE CHANGES button.

 

[Britton30]

Hello Jake, thanks for being patient. What result did the sfc /scannow give you? It should say No Integrity violations found.
Are you using any "optimizing" programs or have some 3rd party file manager or themes pack installed? Which AV do you have, some just don't play well with Win 7, such as McAfee.

 

[jake7363]

Britton30 -
I just completed the SFC scan. It was 11.9M (which I thought was large for a log file). I didn't see any message saying anything about integrity violations (although with untrained eyes, I could have missed it). At the end it said that all files and registry items in the transaction have been repaired. I'm not sure that means anything, but there is no difference.

 

[karlsnooks]

Practically, what that means is:
1. Restart your computer.
2. Run it again.

 

[Sardonicus]

Here are a few things you could try.

http://www.sevenforums.com/tutorials/10697-notifications-change-how-long-stay-open.html

It's probably not a mouse sensitivity issue, but you may want to go the Hardware settings and play around with the mouse settings.

You may also want to try another USB port.

 

[Britton30]

I agree with Karl, sometimes the sfc takes a 3-time run with reboots between.

 

[jake7363]

Same thing the second time.

 

[karlsnooks]

Jake,

I'm a little confused. By "same thing", then what do you mean?

And to help us to be able be sure that we don't overlook anything, if you would fluff out your system specs, that would be helpful.

Read the following carefully. There are three different programs there which will help you gather info for your specs.

Update your SevenForums System Specs
User CP (3rd item in the top menu bar) |
Your Profile | Edit System Spec (left-hand column)

To gather info, use SIW or Speccy or System Info

Add the word laptop or desktop or netbook to the
“system manufacturer” block, for example,
Toshiba Satellite L305D notebook.

Provide full windows version info, for example:
MS Windows 7 Ultimate SP1 64-bit

Use the “Other Info” block for Optical Reader,
Mouse, touchpad, wifi adapter, speakers, monitor, etc

Scroll down and click on the SAVE CHANGES button.

 

[jake7363]

Apologies. I did go into my profile and added the specs as completely as possible.

By "same thing", I meant the same results as the first time running the sfc scan, in that the scan shows everything fixed and the problem still exists. I just completed running it for the third time and there is no improvement; the scan says everything is fixed and my windows disappear when trying to select them.

This is uncharted territory for me, so it's difficult to determine what's helpful without being verbose.

Jake

 

[karlsnooks]

Please read and follow this procedure which hundreds have managed to do and to give us more than just scanty info on their system.

Update your SevenForums System Specs
User CP (3rd item in the top menu bar) |
Your Profile | Edit System Spec (left-hand column)

To gather info, use SIW or Speccy or System Info

Add the word laptop or desktop or netbook to the
“system manufacturer” block, for example,
Toshiba Satellite L305D notebook.

Provide full windows version info, for example:
MS Windows 7 Ultimate SP1 64-bit

Use the “Other Info” block for Optical Reader,
Mouse, touchpad, wifi adapter, speakers, monitor, etc

Scroll down and click on the SAVE CHANGES button.

 

[jake7363]

karlsnooks -
Fine. I'm done here.
Thanks, but no thanks.
Snarky comments are for old women, not for well-mannered, courteous individuals. I will leave ya'll to your own devices and get my answers elsewhere.

Jake

 

[Britton30]

Hopefully they can help you with no info. This is asked to help people. We've had all kinds of experiences and a start has to be square one.

 

[legacy7955]

@Jake:

Just remember that these guys with lots of expertise and experience often get folks that want instant solutions for problems that many times have very complex origins and while I agree that folks need to start with the basics (like sys info details) sometimes these guys get a bit frustrated with the demand for instant satisfaction...give Karl and Britton another chance.


B.