mice dontwork on 2 windows 7 computers

jll138girl

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i have 2 windows 7 computers that dont recignize that i plugged in a mouse. i know the usb port works because i use thumbdrives and other usb devices and it recignizes them onecomputer is an alianware m11x laptop the other is a custom biult desktop computer i know the mice works because they work in my husbands laptop but neither of my computers plzzzzzz ive tried like 5 differnt mice and none work
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
samsung series 7 chronos
OS
windows 7 ultimate x64
CPU
intel I7
Memory
8 gb
Hard Drives
1 tb
Hi jll138girl, welcome to 7F! :)

Are you using the USB ports to the rear of your machines?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Gateway DX4831-01e (Mid-Tower Desktop)
OS
Originally Win 7 Hm Prem x64 Ver 6.1.7600 Build 7601-SP1 | Upgraded to Windows 10 December 14, 2019
CPU
Intel i3 530 2.93GHz, 2933MHz 2 Cores 4 Logical Processors
Motherboard
Gateway H57M01 133 megahertz
Memory
6GB of 1,333MHz DDR3 SDRAM
Graphics Card(s)
32MB Intel Graphics Media Accelerator HD IGChip
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
Gateway HX2000 20inch TFT active matrix TN
Screen Resolution
1600 x 900 x 59 hertz
Hard Drives
WDC WD10EADS-00M2B0 [HDD] (1000.20 GB) -- drive 0,
HL-DT-ST DVDRAM GH41N [CD-ROM dr]
Four card readers, and Four USB 2.0
PSU
300watts.
Case
Mid-Tower Desktop
Cooling
Stock from Gateway
Keyboard
Natural Ergonomic Keyboard 4000, see Other Info
Mouse
Orig. Gateway wore out now using Insignia USB wired optical
Internet Speed
Vz FIOS 10ms png 57.64Mbps down 65.53Mbps up Speedtest.org
Antivirus
Zamana Anti-logger with Anti-malware, MSE, Windows Firewall,
Browser
IE11.0.9600.19399-Upd ver11.0.135, Firefox 68.0.1 x64
Other Info
System Specs by Belarc.

BIOS: American Megatrends Inc. P01-A0 11/17/2009

Replaced the MS 'Natural' Standard PS/2 Enhanced 101-102 Keyboard with a new Natural Ergonomic Keyboard 4000 on August 1st 2014.

Canon Pixma MG3222 Printer.

Updated to IE11 on 12102015 | Fios Quantum Router g1100

Additional AV: SpywareBlaster, manual Mbam, SAS
A couple of thoughts:

First, try installing (reinstalling) the basic mouse drivers from Microsoft (in the possibility that the drivers are corrupt on two computers simultaneously - not very likely)
Software Downloads | Microsoft Hardware

Or:
Check out this page:
Windows 7 USB ports not recognizing mouse or keyboard. - Microsoft Answers
Try Option 2 first.
Then Option 3.

If the Upperfilters Key was the problem then I would guess that you have Apple software installed on your two computers and you husband does not.

Older Apple software was notorious for the Upperfilters Key, but I thought they had grown up and stopped messing with Windows with their newer versions.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Built - Jan 2013
OS
Windows 7 64 Bit Home Premium SP1
CPU
i7-3820
Motherboard
Asus P9X79-PRO - Bios 4608
Memory
GSkill F3-14900CL9Q - 16GB
Graphics Card(s)
EVGA GeForce GTX660 - Driver 352.86
Sound Card
On board Realtek ALC898
Monitor(s) Displays
Acer S271HL
Screen Resolution
1920 x 1080
Hard Drives
#1- Samsung 840 Pro Series
#2- Western Digital WD1002FAEX Sata3 Black
#3- Western Digital WD1002FAEX Sata3 Black
PSU
Corsair CMPSU-850TX-V2 - 850 watt (by Seasonic)
Case
Corsair Obsidian 550D
Cooling
Standard 3 120mm case fans, Cooler Master Hyper 212 EVO
Keyboard
MS KC-0405
Mouse
Intellimouse 5-button
Internet Speed
56 Mbits/Sec (on a good day)
Antivirus
Avast & Malwarebytes
Browser
Firefox
Other Info
Asus DVD - DRW-24B1ST 24X
i refuse to put any apple software on my computers and they have BOTH just had windows put back on it i wiped everything on the m11x and the desktop i just put a new hard drive in. i have reinstalled all the drivers a few times trying to get it working.... i would prefer not to try messing with the registry if i can avoid it because i dont know enough about software and dont wanna mess anything else up
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
samsung series 7 chronos
OS
windows 7 ultimate x64
CPU
intel I7
Memory
8 gb
Hard Drives
1 tb
So, don't change anything. Just navigate through the registry to see if those Upperfilters keys exist. 50% of the time they don't, particularly if you have not installed iTunes or other Apple software.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Built - Jan 2013
OS
Windows 7 64 Bit Home Premium SP1
CPU
i7-3820
Motherboard
Asus P9X79-PRO - Bios 4608
Memory
GSkill F3-14900CL9Q - 16GB
Graphics Card(s)
EVGA GeForce GTX660 - Driver 352.86
Sound Card
On board Realtek ALC898
Monitor(s) Displays
Acer S271HL
Screen Resolution
1920 x 1080
Hard Drives
#1- Samsung 840 Pro Series
#2- Western Digital WD1002FAEX Sata3 Black
#3- Western Digital WD1002FAEX Sata3 Black
PSU
Corsair CMPSU-850TX-V2 - 850 watt (by Seasonic)
Case
Corsair Obsidian 550D
Cooling
Standard 3 120mm case fans, Cooler Master Hyper 212 EVO
Keyboard
MS KC-0405
Mouse
Intellimouse 5-button
Internet Speed
56 Mbits/Sec (on a good day)
Antivirus
Avast & Malwarebytes
Browser
Firefox
Other Info
Asus DVD - DRW-24B1ST 24X
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