Micro. Sec. Ess. Causing Crashes?

[stevieray]

Since installing the new Microsoft Security Essentials beta, I have been getting "program ceased working" crashes. So far, desktop gadgets, Firefox, and WMP have experienced this.

I suspect this is caused by the new security system, but that's only a guess so far. My system also takes 20 - 30 seconds to find the internet on start-up, as compared to 2 - 3 second before installing the beta.

Anybody else seeing these problems since installing the beta A/V?

 

[fseal]

Now that you mention it, two of my gadgets would not launch (Well they launched but never appeared on screen) last night after installing it a day or two ago.

BUT that has happened to me before, BUT I have not seen it happen in the last few weeks. If it continues to do so, MSE will be the 10th AV program I've installed unnecessariy found not one single thing wrong and eventually uninstalled when it starts causing problems I never had before. They are frequently as bad as having a virus anyway

(Before I get asked again, no routine AV use in 15 years and not one virus ever, safe computing is easy, Just Do It)

 

[Jacee]

stevieray, what Firewall software are you using?

Also type Eventvwr, click on the icon, then look through the folders on the left. See what the event is that's causing the problem crashes.

 

[stevieray]

I'm using the built-in Windows firewall.

 

[Dark Nova Gamer]

I have not experienced these crashes or any errors from MSE, though you could try reinstalling (if you need the installer let me know) it again.

 

[zigzag3143]

MSE

Since installing the new Microsoft Security Essentials beta, I have been getting "program ceased working" crashes. So far, desktop gadgets, Firefox, and WMP have experienced this.

I suspect this is caused by the new security system, but that's only a guess so far. My system also takes 20 - 30 seconds to find the internet on start-up, as compared to 2 - 3 second before installing the beta.

Anybody else seeing these problems since installing the beta A/V?

Although the recent opening for the real release is closed MS is gonna upgrade the beta version to the real version. RE: the crash you could go into event viewer and see what the errors say. type event event viewer in search launch event viewer and look thru the app tab to see if there are errors
Hope this helps

Ken

 

[stevieray]

Since it isn't generating a BSOD, there are no minidumps to check. In the event viewer, there is an error that seems to correspond with the crashes/shutdowns. It is a "CAPI2" error, and it says:

The Cryptographic Services service failed to initialize the Catalog Database. The error was: 1392 (0x570): The file or directory is corrupt and unreadable.

 

[zigzag3143]

MSE

Since it isn't generating a BSOD, there are no minidumps to check. In the event viewer, there is an error that seems to correspond with the crashes/shutdowns. It is a "CAPI2" error, and it says:

could you use the snipping tool (type snip into search) and upload a pic of what event viewer says exactly?

Ken

 

[stevieray]

My gadgets just shut down a few minutes ago. Here's the snip of the event viewer:

 

[Jacee]

The file or directory is corrupted and unreadable ... uninstall Microsoft Security Essentials beta.

Where did you get the ISO download?

 

[stevieray]

I got it directly from the MS site. Had to answer all of those questions and register an account... the whole nine yards.

If i delete this thing, I'm gonna need a bootleg copy of it to reinstall. I wonder if there is a key in there? I'll poke around and see.

Edit: They don't let you redownload a legal copy anymore... they say, "Wait until it is released again." Link.

 

[zigzag3143]

My gadgets just shut down a few minutes ago. Here's the snip of the event viewer:

View attachment 15724 View attachment 15725

I think I got it

Check the second line defaulting module jscript. JAVASCRIPT. re-install it from java.com and you should be good to go. but if other errors show different apps then I also have that its called DEP and if you need it I can walk you through it try the java first


Have fun

Ken

 

[stevieray]

OK... I'll try the javascript fix. Wish luck! (Knocking on wood, crossing fingers)

 

[stevieray]

Well, I stripped out Java, and reinstalled it. I also removed and reinstalled Adobe Reader and Flash just for the heck of it. Is that what you were telling me to try? I always thought "Java" and "javascript" were two different things. Is there some sort of javascript library/file/folder I should remove and reinstall as well?

 

[markeee]

i had BSOD the other day and wondered if it was to do with MSE - prior to intalling MSE i had never had one on 7

running win 7 build 7260 on a samsung nc10 netbook with mse

 

[puttykitties]

no problems on MSE. I got mine from jcxp.net.

 

[pestbest]

I installed MSE on my home computer. When my brother who plays a game tried to open it, the Anti-Hackshield will give an error. But that is only after MSE disinfected it when it contained a virus. Did your MSE disinfect firefox or the applications that slowed down. That may be the cause.

 

[Jacee]

See if the instructions on this page will solve the problem:
Gadgets in the Windows Vista Sidebar are not displayed correctly

 

[stevieray]

Looks like the advice zigzag offered worked... so far. I'll have to see if anything else crashes in the next few days. Still not sure how those files got corrupted -- probably hangin' out with the wrong crowd... those third-party apps can be pretty wild! Heh.

 

[Jacee]

probably hangin' out with the wrong crowd... those third-party apps can be pretty wild! Heh.

LOL