Solved Microsoft Fixit - Accept button missing / dpi setting stuck

[Willm]

O/S: Win7 Starter on a Samsung notebook.

Whilst trying to fix a file/folder problem, which was the subject of my first post here, I tried using the above software but couldn't procede with it because the "Accept" button wasn't visible on the GUI. The same applies to other versions of Fixit on this laptop

This is what it should look like:

Mine cuts off just below the image of the guy with the wrench at any screen resolution.
But it is a defined cut off, it isn't the bottom edge disappearing off screen out of view.

Pressing Enter just opens the web link on the interface.

This is a small notebook and to compensate for the screen size I have the dpi up at 140
for easy reading so I tried reducing it to default and logging off/restarting but it remains stuck there for some reason.

Now I don't know if rectifying the stuck dpi setting will bring the Fixit "accept" or "cancel" buttons back into view because I haven't had such a problem with other softs.

I tried the software "resize enable" but the Fixit GUI doesn't want to play ball and won't resize.

No restore point corrects this and I have extensively scanned for malware -none.

 

[fireberd]

I had one of those Samsung Netbooks. There were some tweaks on the internet a couple of years ago, about the screen size/resolution. Do a seach, that may help your situation.

I didn't keep the Netbook very long, and moved to a 'real" laptop.

However, your problem with the Microsoft Fixit. I've never fixed something with that. It always required something other than the fixit program.

 

[Willm]

Thanks I didn't find anything so far, but really I guess my query is predominantly about dpi settings that used to be adjustable but now any changes made aren't saved. Why would that be? I can change screen resolution and other stuff O'K.

I have several 'real' laptops but they are pretty useless when away from power points camping. They take ages to charge and run down quickly, whereas the Samsung np150 is very quick to charge, runs for a good length of time and can be charged from the car cigarette lighter socket with a dc adapter without depleting the battery even when the car isn't running.

 

[ThrashZone]

Hi and welcome to SevenForums,
You might try windows snap if aero is enabled ?
Grab the top of the windows and snap it to the far left or right of your screen,
http://windows.microsoft.com/en-us/windows7/products/features/snap
Make sure your on the recommended dpi setting,
http://www.sevenforums.com/tutorials/443-dpi-display-size-settings-change.html

What issues were you using this Mr. Fixit for ?

 

[fireberd]

From what I remember, Aero wasn't available on the Samsung Netbook I had.

 

[Willm]

I tried editing log pixels value as per Option Two in the link you posted Thrashzone but it wouldn't let me change the value and threw up a writing error (no error number). Hi! thanks for the welcome.

I already knew the first Option for changing dpi but that way doesn't stick after logging off or restarting.

I don't think the reg file would work either but I'm hesitant to try it as it looks to change several keys and I'd want to easily return to a custom dpi of 140 again afterwards.

I had a problem with the "Group By" folder view option being greyed out and along the way tried Fixit as a possible solution. But I resolved the view issue with a much older Restore point than I initially tried before posting here.

No this notebook doesn't have Aero.

I'm beginning to wonder whether Cryptoprevent has left some protections in place, I uninstalled it a few weeks ago because I got fed up of having to disable protection and reboot every time I installed a program that wanted to install to protected Directories.
http://www.majorgeeks.com/files/details/cryptoprevent.html

 

[ThrashZone]

Hi,
I would guess your set way to high for your screen resolution
I would reset it using safe mode or clean boot don't go over 125% dpi adjust the page zoom rate for the rest of your viewing needs,
Cheers.

Click Start and type msconfig in the search box,
Click on the suggestion,
Post your Startup section,
See the link above my sig on how to make and upload screen shot here.

 

[Willm]

OK thanks;

Still wont change from 140 in safe mode.

Startup has so few items I can list them here.

Antivirus
Intel:
windows\ system32 - igfxtray,exe
windows\ system32 - hkcm.exe
windows\ system32 - igfxpers.exe

 

[andrew129260]

Hit tab twice, then hit the spacebar. That should get you to the accept button. I'll let the others deal with the screen resolution issue.

 

[Willm]

That worked andrew, it took me to the next window in Fixit and all the following buttons were visible.
Thank you.

I've run a few fixit's and they aren't coming up with anything other
than flagging problems I don't have.

 

[andrew129260]

What other issues are you having?

May I suggest sfc?


Please Run sfc /scan now using option 2 in this tutorial: SFC /SCANNOW Command - System File Checker

Please post back the results.
Please indicate what message was displayed at the end:

Windows found no integrity violations

OR

Corrupt files were found, and windows was unable to fix them.

OR

Corrupt files were found, and windows successfully repaired them

 

[Willm]

SFC result:

"Windows found no integrity violations"


This is the sequence of events for this notebook:

!) Folder/file view option "group by" went missing for the "list" view of files - the option was greyed out in all the menus.
2) I tried Microsoft Fixit to rectify it but couldn't view the Fixit Accept button
3) Thinking it might be my high custom dpi setting that 'hid' the accept button I tried to reduce it but couldn't/still can't.

3) An old restore point fixed the "Group by" problem rather than the more recent one
made before the issue cropped up.

I'm happy with the high dpi setting but the fact that I can't change and save it to any lower setting indicates something amiss, because I used to be able to.

 

[ThrashZone]

As far as I can see you have two options,
one is to create a new admin user account and test the issue,
two do a repair install,

I'm pretty sure the utility you referred to is blocking your dpi changes,
Cheers.

 

[andrew129260]

As far as I can see you have two options,
one is to create a new admin user account and test the issue,
two do a repair install,

I'm pretty sure the utility you referred to is blocking your dpi changes,
Cheers.

+1

 

[Willm]

Thanks for the suggestions.


The new Admin account resizes and saves different dpi values fine.

After I noticed the stuck dpi setting on the original account I deleted specified leftover Cryptoprevent reg folders/keys and also ran a cryptoprevent removal tool. So I don't know what's with it?

I'm quite enjoying playing around in this new account..

 

[andrew129260]

I would copy your data from the old account and delete the old one.

Then keep scanning regularly to see if anything else turns up.

 

[ThrashZone]

Thanks for the suggestions.


The new Admin account resizes and saves different dpi values fine.

After I noticed the stuck dpi setting on the original account I deleted specified leftover Cryptoprevent reg folders/keys and also ran a cryptoprevent removal tool. So I don't know what's with it?

I'm quite enjoying playing around in this new account..

 

[Willm]

Already done!

Thanks again everyone for your assistance.

I'm enjoying having a fresh start.