You just can't beat Microsoft hardware support. I called them because the Wireless Desktop 2000 I bought occasionally, randomly misses keystrokes. They offered to replace it with the 4000 model no questions asked. I don't even have to send the old one back to them. You'd think mean ole Microsoft was trying to out-nice Apple or something 

My Computer
- Computer type
- Laptop
- Computer Manufacturer/Model Number
- Apple
- OS
- El Capitan / Windows 10
- CPU
- i7-4980HQ
- Memory
- 16GB
- Graphics Card(s)
- Iris 5200