With the advent of Windows Vista, Microsoft praised the boost in energy consumption efficiency in comparison with Windows XP. Still, there are exceptions to every rule. And while Vista indeed uses less energy over XP, users of the operating system can still experience excessive power use. One such example involves Vista SP2 and earlier during sleep or hibernation, and the HD audio controller, the Redmond-based company explained. The software giant has noted that there are two scenarios in which Vista SP2 sucks more power than it should.
Vista SP2 HD Audio Controller Sucks Power Even During Sleep or Hibernation - A hotfix is available from Microsoft - Softpedia
I'm trying to contact Microsoft the Hotfix since I use HD Audio Controller on my laptop, and I went everywhere through Help & Support Center but I end up having to pay $60 just to send e-mail/chat/phone
Does anyone know the support # other than what's mentioned above?
Thanks.
My Computer
- Computer Manufacturer/Model Number
- HP Compaq Presario C762NR
- OS
- Windows 7™ Home Premium x64/Sony PS3 XrossMediaBar™ FW 3.30/Sony PSP XrossMediaBar™ FW 6.20
- CPU
- Intel Pentium Dual-Core T2370 (1.73GHz/533MHz FSB/1MB Cache)
- Motherboard
- HP 30D9
- Memory
- Kingston HyperX 2GB/Hyundai 512MB (2.5GB/667MHz)
- Graphics Card(s)
- Intel GMA X3100 (GM965 Express/384MB VRAM)
- Sound Card
- Conexant HD SmartAudio 221
- Monitor(s) Displays
- Samsung 15.4" WXGA HD BrightView
- Screen Resolution
- 1280*800
- Hard Drives
- Hitachi TravelStar 160GB (5400RPM/1.5GB)
- Keyboard
- HP MultiMedia Keyboard
- Mouse
- Microsoft Wireless Notebook Optical Mouse 3000
- Internet Speed
- Comcast (16MB)