Microsoft ISATAP Adapter 5- code 31

Willowisatree

New member
Member
Local time
3:02 PM
Messages
25
So in my device manager, under Network Adapters my Isatap adapter 5 isn't working. I am getting a code 31 which states "This device is not working properly because Windows cannot load the drivers required for this device"

I have tried updating the driver -It tells me I am up to date
The option to roll back the driver is greyed out
I have tried adding the legacy software -It seems to install without issue, but the error and yellow triangle with ! by my adapter stays there


If I am in normal mode and try to access the internet, my computer freezes. Mouse, keys, screen and everything (Even though my internet connection is very good)


I am using an Asus U56E, 64 bit w/ Windows 7 home premium. My laptop did not come with a disk to reinstall the operating system with, and I am not sure what to do from this point. Any suggestions on how I could fix this problem would be appreciated! Thanks.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus
OS
Windows 7 Home Premium 64 bit
If you can post the ipconfig/all from this machine it would be most helpful. :)
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home built
OS
Windows 7 Ult, Windows 8.1 Pro,
CPU
Q9650-4.275GHz, E8600 4.5GHz, E6750-3.8GHz
Motherboard
Evga 780i FTW
Memory
G.Skill PC2 9600 1200Mhz 5 5 5 15 2T
Graphics Card(s)
GTX480
Sound Card
Asus Xonar D2
Monitor(s) Displays
HannsG
Screen Resolution
1680X1050
Hard Drives
GSkill Phoenix Pro 120GB SSD
PSU
ThermalTake Toughpower 1000Watt modular
Case
ThermalTake XaserV
Cooling
Xigmatek S1283
Keyboard
Logitech G15
Mouse
Logitech G9
Internet Speed
T1
You didn't do that quite right, it's ipconfig/all no spaces should look like picture below.
 

Attachments

  • My ipconfig all.PNG
    My ipconfig all.PNG
    18.5 KB · Views: 1

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home built
OS
Windows 7 Ult, Windows 8.1 Pro,
CPU
Q9650-4.275GHz, E8600 4.5GHz, E6750-3.8GHz
Motherboard
Evga 780i FTW
Memory
G.Skill PC2 9600 1200Mhz 5 5 5 15 2T
Graphics Card(s)
GTX480
Sound Card
Asus Xonar D2
Monitor(s) Displays
HannsG
Screen Resolution
1680X1050
Hard Drives
GSkill Phoenix Pro 120GB SSD
PSU
ThermalTake Toughpower 1000Watt modular
Case
ThermalTake XaserV
Cooling
Xigmatek S1283
Keyboard
Logitech G15
Mouse
Logitech G9
Internet Speed
T1
Back
Top