Microsoft Office 2010

[evo74]

I can't install microsoft office 2010, it just keeps me error at the end... I have try to use windows install clean up, registry cleanup, etc. but it's not working for me... what do I have do to????

 

[roban]

What error are you getting?

 

[x BlueRobot]

Please specify the error, then me and roban can help you with your problem.

Thanks,

Harry

 

[evo74]

i get this error:

 

[Debbie B]

Hi,

I would suggest running windows updates on your system before installing Microsoft office, as there could be possibility that some updates might be pending. You may need to set Windows Update to “Automatically Download” and install recommended updates. Installing any important, recommended, and optional updates can update system features and other software that might help to fix this issue.

If the issue still persists, then try renaming the ‘Microsoft Help’ folder and then install Office.
Follow the steps given below to rename the Microsoft Help Folder:
1. Click on Start > All Programs > Accessories > Run > Type %Programdata% and Click OK
2. Rename the 'Microsoft Help' folder as 'Microsoft Help. OLD'
3. Now try installing Office and check if it works.

Also would suggest you to restart the computer in clean bootand then try to install Office. Some non-Microsoft services might be interfering with the installation process. Ensure to restart the computer in normal mode after troubleshooting.

 

[evo74]

Hi,

I would suggest running windows updates on your system before installing Microsoft office, as there could be possibility that some updates might be pending. You may need to set Windows Update to “Automatically Download” and install recommended updates. Installing any important, recommended, and optional updates can update system features and other software that might help to fix this issue.

If the issue still persists, then try renaming the ‘Microsoft Help’ folder and then install Office.
Follow the steps given below to rename the Microsoft Help Folder:
1. Click on Start > All Programs > Accessories > Run > Type %Programdata% and Click OK
2. Rename the 'Microsoft Help' folder as 'Microsoft Help. OLD'
3. Now try installing Office and check if it works.

Also would suggest you to restart the computer in clean bootand then try to install Office. Some non-Microsoft services might be interfering with the installation process. Ensure to restart the computer in normal mode after troubleshooting.

Dosen't Work!!!

 

[gregrocker]

If you're running the original factory preinstall then maybe it is time to get a Clean Reinstall - Factory OEM Windows 7 which gives the very best performance and is better than getting a new PC since they come loaded with so much corrupting bloatware. Everything you need is in the link.

Otherwise establish a clean boot and work through the other Troubleshooting Steps for Windows 7

 

[evo74]

If you're running the original factory preinstall then maybe it is time to get a Clean Reinstall - Factory OEM Windows 7 which gives the very best performance and is better than getting a new PC since they come loaded with so much corrupting bloatware. Everything you need is in the link.

Otherwise establish a clean boot and work through the other Troubleshooting Steps for Windows 7

i just reinstall my windows... :shock:

 

[gregrocker]

Where did you get Office 2010 Pro?

 

[evo74]

Where did you get Office 2010 Pro?

i buy it from microsoft... i did get the same error a while ago but i could install it with simply just using windows install cleanup utility, registry deleting and folder renaming...

 

[primevyl]

Is your version of windows 7 or vista a legitimate copy?

 

[gregrocker]

Please run the tool at this link http://go.microsoft.com/fwlink/?linkid=52012. Click "Continue", click the "Copy" button then “Paste” the report into a reply message in this thread.

 

[amazing]

Why don't you try installing the Office 2010 in a different pc to check whether the installation media is corrupted.
You said you had an earlier problem with this copy of Office. Why didn't you contact Microsoft personnel that moment? It would have been easier I think. check this link for microsoft terms to warranty claim MICROSOFT SOFTWARE LICENSE TERMS

 

[ekfsksk]

its weird, i had the same problem few weeks ago. i clean installed windows 7 on my laptop and tried installing office 2010 but i got the same error. (it worked before i did clean install). SO, i clean installed one of my desktop using the SAME windows CD and MS office 2010. guess what, it worked! i dont know what the problem is on my laptop. its so random.. so i just installed office 2007 on my laptop..