Microsoft pulls buggy Outlook 2013 update

Brink

Administrator
Staff member
Local time
2:02 PM
Messages
74,806
Location
Oklahoma
The Office 2013 (KB2817630) update yesterday which caused many Outlook 2013 users to lose their folder pane has been pulled from Windows Update.
Read more at:

Microsoft pulls buggy Outlook 2013 update | ZDNet

and

Update for Outlook 2013 breaks folder pane | ZDNet


   Tip
If you are affected by this, then the tutorial below will show you how to uninstall the (KB2817630) and (KB2817347) updates. A restart will be required.

http://www.sevenforums.com/tutorials/24373-windows-update-uninstall-update.html

 
Last edited:

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self built custom
OS
64-bit Windows 11 Pro for Workstations
CPU
Intel i7-8700K OC'd to 5 GHz
Motherboard
ASUS ROG Maximus XI Formula Z390
Memory
64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz
Graphics Card(s)
ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
Sound Card
Integrated
Monitor(s) Displays
2 x Samsung Odyssey G7 27"
Screen Resolution
2560x1440
Hard Drives
1TB Samsung 990 PRO M.2,
4TB Samsung 990 PRO PRO M.2,
TerraMaster F8 SSD Plus NAS
PSU
Seasonic Prime Titanium 850W
Case
Thermaltake Core P3
Cooling
Corsair Hydro H115i
Keyboard
Logitech wireless K800
Mouse
Logitech MX Master 4
Internet Speed
2 Gb/s Download and 100 Mb/s Upload
Antivirus
Malwarebyte Anti-Malware Premium
Browser
Google Chrome
Other Info
Logitech Z625 speaker system,
Logitech BRIO 4K Pro webcam,
HP Color LaserJet Pro MFP M477fdn,
APC SMART-UPS RT 1000 XL - SURT1000XLI,
Galaxy S23 Plus phone
Outlook 2013 Folder Pane Disappears After Installing September 2013...

Outlook 2013 Folder Pane Disappears After Installing September 2013 Public Update

Shortly after publishing the September Public Update, we received notifications of a potential issue with Outlook 2013 after installing the non-security update KB2817630. Based on those reports we immediately removed the patch from Microsoft Update. If you haven’t already downloaded or installed the patch, you will not have these problems or be offered the problematic patch.

In contrast to what has been reported, MS13-068 is not the cause nor is it affected by this issue.

This blog post will describe the problem and explain how to fix it. It also reminds users what to do if a Patch Tuesday update causes issues.

We are very careful with Public Updates given their wide and rapid proliferation. We regret any inconvenience caused by this update, and we are hopeful that this information can help you restore productivity in Outlook products.

Outlook 2013 Folder Pane Disappears After Installing September 2013 Public Update - Office Sustained Engineering - Site Home - TechNet Blogs

A Guy
 

My Computer

Computer type
PC/Desktop
OS
Windows 10 Home x64
CPU
INTEL Core i5-750 Quad-Core 3.37GHz
Motherboard
ASUS P7P55D
Memory
HyperX Fury Black Series 8GB (2 x 4GB) 1866Mhz
Graphics Card(s)
EVGA GeForce GTX 750 Superclocked 1GB 128-Bit GDDR5
Monitor(s) Displays
LG 32MA68HY 32" IPS
Screen Resolution
1920 x 1080
Hard Drives
Samsung 840 Evo 120GB, SEAGATE 500GB Barracuda® 7200.12, SATA 3 Gb/s, 7200 RPM, 16MB cache
PSU
ANTEC TruePower New TP-550, 80 PLUS, 550W
Case
ANTEC Three Hundred Illusion
Cooling
COOLER MASTER Hyper 212 Plus, 4 x 120mm 1 x 140mm Noctua's
Internet Speed
85 + Mbps
Antivirus
Avast
Browser
Vivaldi
Puzzling when I came into work this morning. An end user was having this issue. The update sneaked on their system before MS had a chance to pull it.

Mystery solved.

Thanks for the fast reporting of issues coming down the pipe!
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build (multiple machines)
OS
Windows 7 Ultimate x86, Windows 7 Professional x64, Windows 8 Pro x64
CPU
AMD Athlon 7750 Dual-Core 2.70 GHz
Motherboard
ECS GF8200A
Memory
3GB
Graphics Card(s)
Nvidia
Monitor(s) Displays
Asus 24''
Screen Resolution
1680x1050
Antivirus
Microsoft Security Esentials
Browser
IE, Chrome, Firefox (Primary)
Other Info
Will update a full list soon...am planning on upgrading my system later this summer anyways.
Back
Top