Microsoft Touts Windows 7 Support, Despite Problems
Gregg Keizer, Computerworld
Oct 30, 2009 1:30 am
Microsoft today touted the new self-help support baked into Windows 7, even as its engineers continue to wrestle with an "endless reboot" problem that has crippled some computers being upgraded from Vista.
The company's revamped technical support relies heavily on a new feature in Windows 7, dubbed "Action Center," said Lori Brownell, general manager of product quality and online support, in a long statement Microsoft issued Wednesday. Action Center is Windows 7's version of Vista's Security Center, but it also offers more than 20 automated troubleshooters that are accessed either at the user's request, or automatically by the OS.
"These troubleshooters can diagnose and solve the most common problems reported by Windows users, including set-up and compatibility issues, hardware defects and the like," said Brownell.
Two other Microsoft executives also called out the Action Center as a cornerstone for the support changes the company's instituted with Windows 7.
More at: Microsoft Touts Windows 7 Support, Despite Problems - PC World
My Computers
System One System Two
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- Computer type
- PC/Desktop
- Computer Manufacturer/Model Number
- Custom builds = 2
- OS
- W7 Ultimate x64/W10 Pro x64/W11 Pro Triple Boot - Main PC W7 Remote PC Micro ATX W7 Pro x64/W11 Pro
- CPU
- AMD Phenom II X4 975 Deneb 3.6ghz - 965 2nd remote pc
- Motherboard
- Gigabyte GA-790XTA-UD4-Gigabyte GA-880GM-D2H remote pc
- Memory
- Kingston Hyper X DDR3 1600 1.5v 16gb - Hyper X Fury 8gb 2nd
- Graphics Card(s)
- MSI HD Radeon 5750 1gb - MSI HD Radeon 6450 on mini tower
- Sound Card
- Creative Labs X-Fi Xtreme Audio P - Realtek onooard 2nd case
- Monitor(s) Displays
- ASUS VW199T-P 19" HP 2082a Main-HP 2082a 20" remote pc
- Screen Resolution
- Asus 1440x900 - HP 1600x900
- Hard Drives
- WD Black 1TB HD per OS W7, W10, and pending W11 presently on 500gb OS Drive - Pending Triple 1TB HDs for Spanned Storage/backup volume
Single 2TB external USB enclosure, single 1TB System 7 Host/Boot drive, Pending 8TB external HD for system image b
- PSU
- Corsair 750TX - primary / Corsair CX600 - second
- Case
- Antec 900-2 - SSD compatible / NZXT Vulcan mini tower
- Cooling
- Zalman CNPS9900A
- Keyboard
- AZIO L70 Backlit Letters Gaming - ONN Cordless/USB
- Mouse
- MSI DS200 Programmable, Logitech Cordless
- Internet Speed
- 30mbps upgrade - primary hard wired - mini tower usb WiFi
- Antivirus
- GFI VIPRE Internet Security 2014 on W7 2016 beta on W10,
- Browser
- Cyberfox, WaterFox 64bit FF variants, FireFox x64, Pale Moon
- Other Info
- Accomdata fan cooled usb 2.0 PIDE/Sata II, III external enclosure.
Sambient usb/eSata PATA/Sata II, III external enclosure.
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- Computer type
- PC/Desktop
- System Manufacturer/Model Number
- CUSTOM ASSEMBLY
- OS
- W7 Pro x64/W11 Pro
- CPU
- AMD Deneb 3.6ghz - 965
- Motherboard
- Gigabyte GA-880GM-D2H remote pc
- Memory
- Kingston Hyper X Fury 8gb
- Graphics Card(s)
- MSI HD Radeon 6450 DVI Output
- Sound Card
- Realtek onooard Creative or Other separate PENDING
- Monitor(s) Displays
- VIZIO 32" LCD TV Separate LCD Pending
- Screen Resolution
- 1600x1080
- Hard Drives
- WD 500GB OS Host/Boot WD Green 1TB Storage/Backup
- PSU
- Corsair 600W - THERMALTAKE 600W spare case
- Case
- NZXT Vulcan mini tower
- Cooling
- Twin 120mm Top Fans - 240mm Side Cover
- Keyboard
- ONN Cordless/USB Logitech Cordless
- Mouse
- ONN USB/Cordless - Logitech Cordless
- Internet Speed
- DSL 5G
- Browser
- MS Edge, FireFox, WaterFox x64, FireFox Nightly
- Other Info
- OS Testing-Remote Access to Main TeamViewer