Microsoft wireless mouse 5000

[nate42nd]

I have this great mouse and it works okay with the generic driver with Windows 7. However the software it came with lets you program the buttons and also see the power left in the batteries and the wireless strength.

If I install the software it came with the scrolling is not adjustable. It's way too slow. I can't deal with it because the scrolling is so slow but I want the extra capabilities the software has.

I have tried other USB ports for the signal-sender it comes with, replaced the batteries, cleaned the mouse, ect......

I think it has something to do with the software or maybe Windows 7. It works fine in Vista.

Has anyone seen this? Do you know what might fix it? All I need is to make it scroll faster. Is there something besides the registry I can do?


EDIT: HERE IS THE ANSWER FOR ANYONE HAVING THIS PROBLEM.
http://www.microsoft.com/hardware/windows7/support.mspx

 

[meworkman]

MS Fix to Wireless 5000 Mouse does NOT fix the problem

The Wireless Mouse 5000 is advertised as working on a wide variety of surfaces. Unfortunately, on every surface (rubber mouse pad, gel mouse pad, plain paper, desktop surface, etc.) the mouse will function normally for a while and then the pointer becomes sluggish and unpredictable. I initially installed the IntelliType 7.1 software that came with the mouse and tried the fix suggested by MS, which is to uninstall the 7.1 and install the 8.01 version of the software for Windows 7.

The mouse exhibts the same problems with version 8.01 as with 7.1.

 

[meworkman]

Removed IntelliPoint software and Drives - still does not work

After removing the IntelliPoint software and drives, the mouse works for a few seconds or minutes, then becomes less reponsive, and then the pointer cannot be control with enough accuracy to click on any specific menu item or other type of selection.

Any ideas on other fixes to try?

 

[Layback Bear]

I have the same mouse for over a year with no problems. My driver is 8.15.403.0
Any adjustment needed is in the mouse program. Just search and type mouse and you will find it.

 

[beauparc]

Like Layback Bear, I've been using this mouse for well over a year. Drivers are 8.0.219.0 and have had no problems. I just run it on a bare wooden desktop which I clean whenever I spill my coffee!!

 

[bradfordmyles]

I have Windows 7 Home Premium 64bit and a 2006 Microsoft Wireless Laser Mouse 5000. I noticed long ago this mouse wasn't working with this new system, and I didn't realize it was not compatible with Windows 7 until today, so I downloaded the latest software and drivers and did all the install steps right, and the computer shows the mouse is connected and battery strength is good, but I can't get it to function at all. Can someone please help me resolve this? Very frustrating!!! Thanks if you can!

 

[ghanekom]

Windows 7 driver for Wireless Mouse 5000

I have a Microsoft Wireless Mouse 5000 & Wireless Keyboard 3000 that I want to use with my laptop. I installed the software previously without any problem on my desktop, which runs Windows XP. I want to use the wireless mouse & keyboard with my laptop which runs Windows 7. However, the software doesn't want to install and returns an error message that it is incompatible with Windows 7.
Is there a driver available for the mouse/keyboard to run on Windows 7?
Thank you.
Gideon

 

[Dwarf]

Here you go:

Mouse

Software Downloads: Wireless Optical Mouse 5000
http://download.microsoft.com/downl...B-A0A4-615E18F2EE57/IPx86_1033_8.20.468.0.exe

Keyboard

Software Downloads: Wireless Keyboard 3000
http://download.microsoft.com/downl...-9219-1C249BAD2BDD/ITPx86_1033_8.20.469.0.exe

 

[Layback Bear]

Their has been a couple of update through Windows Updates from Microsoft in the last couple of months that I installed and the mouse and keyboard still works well.

 

[ghanekom]

Thank you for the links to the driver files, but there seems to be another problem:
I couldn't install them since "this software version is not supported on 64-bit operating systems"....?


Mouse

Software Downloads: Wireless Optical Mouse 5000
http://download.microsoft.com/downl...B-A0A4-615E18F2EE57/IPx86_1033_8.20.468.0.exe

Keyboard

Software Downloads: Wireless Keyboard 3000
http://download.microsoft.com/downl...-9219-1C249BAD2BDD/ITPx86_1033_8.20.469.0.exe[/QUOTE]

 

[Layback Bear]

My updates were supplied through Windows updates. I use the same mouse and keyboard you do on Windows 7 Home Premium SP1 64 bit. I don't have any problems. Note: If the light on your mouse and or your keyboard are on replace the batteries.

 

[ghanekom]

I'm not sure what to make of your reply. When I run the file on my laptop, I get the following Microsoft Intellipoint message:
"Setup cannot continue because this software version is not supported on 64-bit operating systems. For system requirements and compatibility listings, refer to the product packaging".
The software doesn't install at all...?

 

[seavixen32]

Did you choose the correct region from the drop-down list as well?

Also, check the packaging to see if the mouse is genuine Microsoft hardware.

As mentioned by Layback Bear you may need new batteries. In addition, it might want cleaning too.

 

[wshappy]

I had to reinstall my (back to "out of box" Windows 7 64-bit) operating system because of a virus that virus programs couldn't permanently eliminate. After I reinstalled my Windows 7 Desktop 3000 Keyboard software for the Microsoft Wireless Keyboard 3000 v2.0 and Microsoft Wireless Mouse 5000 from the included cd, I can access the Keyboard 3000 Properties by double clicking on its shortcut but I am having problems with the mouse. When I double click on its shortcut I get the User Account Control dialog box asking me if I want to let Microsoft make changes my computer. When I click yes, the dialog goes away and nothing happens; the Mouse 5000 Properties doesn't open.

Bear in mind:

1. Double clicking on the KB shortcut takes me directly to its Properties dialog w/o going through the User Account Control for permission.

2. My User Account Control Setting is set at 'Don't notify me when I make changes to Windows settings.'

I've uninstalled and reinstalled the mouse multiple times, always ending up with what I have described above. Incidentally, when I right click on Microsoft IntelliPoint 7.1, it says 'change' not 'uninstall'. The version is 7.10.344.0

What can I do to correct this problem and access the Mouse Properties?

I have applied all of the Microsoft updates to my laptop, over 100 of them!

Additional info:

I asked windows to troubleshoot my mouse problem and it came back with 'Incompatible Application Detected' Holding the mouse over this msg displays the program in question as dbLaunch.exe

Found the problem: I checked the properties of dbLaunch.exe in the mouse directory and it had the box checked for running the program as the administrator. I unchecked this box and it now works as it should. Sorry about all of this.

Thanks.
Ralph

 

[Layback Bear]

I wonder how that got checked. Thanks for getting back to us with the solution.