Microsoft Word - table of contents strange behaviour

[gloopinh]

Platform: Windows 7 Home Premium 64 bit
Microsoft Word 2010 (Office Home & Student)

Perhaps someone can explain this Word 2010 behaviour that I have noticed for quite some time. I create a Word document with a table of contents then close the document. Several days later when I open the document, one or both of these two strange behaviours are noticed:

(1) When I try to scroll the document using the mouse wheel, nothing happens for anywhere from 2-8 seconds. After that period the document will scroll normally. Note that if I close and then re-open the document, this strange behaviour recurs.

(2) Ctrl-click on a table of contents entry should **immediately** jump to that entry in the document. However when I open the Word document for the first time there can be a delay of 2-8 seconds before Word will jump to that entry. After that period, additional Ctrl-clicks on table of contents entries will work properly by immediately jumping to the appropriate entry. Note that if I close and then re-open the document, this strange behaviour recurs.

 

[Ranger4]

You could try repairing Office, to do that open Control Panel, select Programs & Features, then scroll down to Microsoft Office 2010, right click on it & select Repair, this will give you a couple of repair options.

Some people leave their computer on 24 hours a day, so if you do, try doing a reboot or shut down & a restart. This seems to clear some problems that can cause your problems.

 

[gloopinh]

I followed your instructions but there is no "repair" option. When I right click on Microsoft Office 2010 the only option is "uninstall". Thoughts?????

 

[Ranger4]

I did miss one point & that is when you right click on Office 2010 there should be 2 options, one being Uninstall & the other is Change, select Change & that should show you the repair options. Sorry for missing that.

If that option does not exist on your computer you could try reinstalling Office.

 

[BrainB]

Hi goshenbleeping
I noticed the "slow startup" with large documents. It can be a bit frustrating but seems logical. It is often possible to see the page count increasing in the statusbar at the bottom. For some reason it is processing the document - perhaps updating the TOC. The only really annoying thing is when I scroll down to a page and it jumps back to page 1 when it is done.