Missing add contact dialog in Outlook 2010

[soho1]

I created a new profile for a gmail account that I am using with Outlook 2010. I noticed that I do not see the usual Add To Contacts dialog when I mouse over the sender's email address in the open (being read) message. I tried launching with the control-key down to avoid any potential macro issues interfering. No change.

Suggestions?

 

[soho1]

Not solved, but I found a work around for now. I found a VB macro to read through the inbox and add emails to the contact list. Still, the annoying thing is missing the feature. Not sure if this is related to the email being an IMAP gmail or what.