Solved Missing COM Ports

[ROsness]

After installation of a larger SSD, I found that my previously available COM Ports are not available. Looking through the listings on the Device Manager I found no available options to get to my old COM Ports.

 

[townsbg]

Did you reinstall Windows? If you did you install to install the chipset drivers.

 

[file3456]

You're missing the driver. What computer do you have? Or what is the make and motherboard manufacturer?

Edit-

And posted at the same time.

 

[ROsness]

To townsbg and
F22 Simpilot

How do I install chipset drivers?

My System Specs: Computer type PC/Desktop
System Manufacturer/Model Number Dell
OS Windows 7 Professional 64 bit
CPU AMD FX-4350Vishera Quad-Core 4.2 Ghz Processor
Motherboard GA-78LMT-USB3 Rev. 6.0
Memory 16GB G.Skill 240-pin DIMM
Graphics Card On Motherboard
Sound Card On Motherboard
Monitor Display Acer G205HV
Screen Resolution HD
Keyboard Logitec Wireless IR KB
Mouse Logitec Wireless IR Mouse
PSU 450 W
Case Ultra XB Mid-Tower V2 - ATX
Cooling Thermaltake CPU Cooler
Hard Drives: Samsung 860 EVO 500 GB SSD
Seagate 1TB SATA ST1000DM003
Seagate 2TB SATA ST2000DM006
Antivirus Norton Security Online, Webroot
Browser IE v. 2017.009.20044
Other Info LG CD-DVD Reader/Burner

 

[iko22]

How do I install chipset drivers?

1. Double-check that COM ports are enabled in BIOS.
2. Open Device Manager and click on the root of the tree (the computer name). Click on action from menu, then select Scan for hardware changes.

 

[ROsness]

Hi Iko,
Thanks for the reply
1. I went through my BIOS and found no mention of COM ports.
2. My device manager showed no computer by name, only "ACPI x64-based PC". Selecting "Scan for hardware changes" lasted a few seconds, blinked twice and changed nothing that I could find. Existing COM Ports (COM1, COM3 and LPT1 never changed and there are no options for other COM ports available.

 

[file3456]

If that is your motherboard (little confused on the Dell manufacture) then this is your chipset driver. GA-78LMT-USB3 (rev. 6.0) | Motherboard - GIGABYTE Global

Chose Windows 7 64.

 

[townsbg]

Did you reinstall Windows? If you did you install to install the chipset drivers.

Please help us out by answering any questions that way we can help you better.

 

[ROsness]

F22 Simpilot:

Thanks for the link to the Gigabyte website - that was very helpful. I presently have an active Case File # open with them, seeking clarification of where and how to locate the necessary drivers. They buried me with possibilities on the initial click. . I'll follow up with the results when I get a fix.

 

[ROsness]

F22 Simpilot:

Downloading and installing the drivers via the Gigabyte website solved the problem! Thank you for your help.

Problem Solved!

 

[file3456]

Good to hear.