Missing Desktop Icons and Start up Menu Task Bar in Windows 7 - HELP!

rake

New member
Local time
11:54 PM
Messages
3
Hi everyone

I am searching this problem I am having over the last few days. It is very very frustrating now.


I have Windows 7 Enterprise Edition 32 bit
My Desktop Icons and Start Up Task Bar are missing

I have tried everything -
Task Manager - Type explorer.exe
Check regedit but didnt find anything there
Run Malwarebyte NO use
Used HiJackthis NO use

After Windows boot and splash, all I get is a black screen with Explorer Window showing C D E Drives.

Then after searching everywhere possible in the internet, I had one suspicion. In Control Panel, when I click Task Bar and Menu, and Folder Option Icon, they DO Not Open. All others do open. I think they are disabled there in Task Bar and Menu by Virus??

I have lot of work pending on my Laptop and this is so frustrating now... please HELP any suggestions?

Thanks a lot for your time
Rake
 

My Computer My Computer

At a glance

Windows 7 32 biit
Computer type
PC/Desktop
OS
Windows 7 32 biit

My Computer My Computer

At a glance

Windows 7 Pro 32Intel(R) Core(TM) i5 CPU M 540 @ 2.53GHz4,00 GB (Usable 2,98)NVIDIA NVS 5100M
Computer type
Laptop
Computer Manufacturer/Model Number
HP Elitebook 8540p
OS
Windows 7 Pro 32
CPU
Intel(R) Core(TM) i5 CPU M 540 @ 2.53GHz
Motherboard
Hewlett-Packard 1521
Memory
4,00 GB (Usable 2,98)
Graphics Card(s)
NVIDIA NVS 5100M
Sound Card
NVIDIA High Definition Audio
Screen Resolution
1600x900
Hard Drives
INTEL SSDSA2CW120G3
Antivirus
F-Secure Internet Security
Browser
IE, Firefox, Opera
Other Info
Sandboxie,
SRP (Software Restriction Policy),
EMET (Enhanced Mitigation Experience Toolkit),
WFC (Windows Firewall Control by BiniSoft),
Malwarebytes Premium
Does booting to Safe Mode make any difference?

Scan explorer.exe from the Windows dir on https://www.virustotal.com/ What's the result?
 

My Computer My Computer

At a glance

Windows 7 Pro 32Intel(R) Core(TM) i5 CPU M 540 @ 2.53GHz4,00 GB (Usable 2,98)NVIDIA NVS 5100M
Computer type
Laptop
Computer Manufacturer/Model Number
HP Elitebook 8540p
OS
Windows 7 Pro 32
CPU
Intel(R) Core(TM) i5 CPU M 540 @ 2.53GHz
Motherboard
Hewlett-Packard 1521
Memory
4,00 GB (Usable 2,98)
Graphics Card(s)
NVIDIA NVS 5100M
Sound Card
NVIDIA High Definition Audio
Screen Resolution
1600x900
Hard Drives
INTEL SSDSA2CW120G3
Antivirus
F-Secure Internet Security
Browser
IE, Firefox, Opera
Other Info
Sandboxie,
SRP (Software Restriction Policy),
EMET (Enhanced Mitigation Experience Toolkit),
WFC (Windows Firewall Control by BiniSoft),
Malwarebytes Premium
Safe Mode also gave same thing. NO Desktop and Startup Menu


I will upload the explorer.exe and check now and here is the result

File name:
explorer.exe
Detection ratio: 0 / 39


Thanks for your reply again. Btw, why do you think I cannot click Folder Option and Start Menu Task bar Icon in Control panel? Maye that is the clue??
 

My Computer My Computer

At a glance

Windows 7 32 biit
Computer type
PC/Desktop
OS
Windows 7 32 biit
I have no idea.

Regarding VirusTotal you probably got an old scan report. Scan again and if it says the file has already been analyzed you click the button Reanalyze and wait for the scan to finish.
 

My Computer My Computer

At a glance

Windows 7 Pro 32Intel(R) Core(TM) i5 CPU M 540 @ 2.53GHz4,00 GB (Usable 2,98)NVIDIA NVS 5100M
Computer type
Laptop
Computer Manufacturer/Model Number
HP Elitebook 8540p
OS
Windows 7 Pro 32
CPU
Intel(R) Core(TM) i5 CPU M 540 @ 2.53GHz
Motherboard
Hewlett-Packard 1521
Memory
4,00 GB (Usable 2,98)
Graphics Card(s)
NVIDIA NVS 5100M
Sound Card
NVIDIA High Definition Audio
Screen Resolution
1600x900
Hard Drives
INTEL SSDSA2CW120G3
Antivirus
F-Secure Internet Security
Browser
IE, Firefox, Opera
Other Info
Sandboxie,
SRP (Software Restriction Policy),
EMET (Enhanced Mitigation Experience Toolkit),
WFC (Windows Firewall Control by BiniSoft),
Malwarebytes Premium
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