Solved missing drivers from windows 7 x64 professional

[retrogamers17]

i just bought this laptop, and noticed some drivers are missing, this is a dell e5420 laptop with a i5. the 3 drivers are called "mass storage controller","sm bus controller", and "unknown device". any help is greatly appreciated

 

[maxie]

Hi Welcome to Seven Forums .. Go to the Device Manager select each Device ...Right click select Property's / Details Tab there should be a Hardware ID there Please Post them ...

 

[retrogamers17]

hardware ids

i read online that the longest line is what is needed so i did that. the mass storage controller is "PCI\VEN_1217&DEV_8331&SUBSYS_049B1028&REV_05"
the sm bus is "PCI\VEN_8086&DEV_1C22&SUBSYS_049B1028&REV_04" and the unknown device is "ACPI\SMO8800". is that enough?

 

[maxie]

Download the Intel Chipset Driver and the O2 Micro OZ600xxx memory card reader Driver ... From the Link below ..


Product Support | Dell US

 

[retrogamers17]

do i just install or is there something i have to do special? and i have 3 missing drivers and you told me 2 what is the 3rd?

 

[maxie]

Just Install them .. Sorry missed the third one you need the ST Microelectronics Free Fall Sensor Driver ..

 

[retrogamers17]

no more driver issues. i do have some other questions on the laptop. do i post them here or make a new thread?

 

[maxie]

That is good news .. If they are not concerning Drivers you need to start a new Thread please ..

 

[retrogamers17]

ill mention the problems, since they may be a driver issue. just tell me if i need a new thread. my laptops hdmi is being cut off (top middle and sides), and my computer usually beeps when i put on audio, and when i turn it off it beeps about 30 seconds after (i hear a little static and when it does a weak beep sound it goes silent, maybe turning off the sound card?

 

[maxie]

You need to check your Graphics Display Settings .. I am not sure which Graphics Card you have .. Also check to see if it still behaving that way since you Install the Chipset Driver ... As for the Sound problem sorry i have no clue .. Start a New Thread under Sound & Audio ..

 

[retrogamers17]

ill make a new thread for both, so we can all go into detail on these problems

 

[maxie]

Good idea