Solved Missing Drivers?

[wicken]

Today i went to the device manager and i have seen several yellow warnings things like: Dritek General Port I/O, MpKsl392e8d3c, MpKslcf6bfef0, SASDIFSV and SASKUTIL. Anyone can help me fixing them?

PS: I don't know if this matters but my laptop is an Acer Aspire 5737Z

 

[seavixen32]

Welcome to Windows Seven Forums.

It would be helpful if you can post a screenshot of your Device Manager so we can see what's going on.

http://www.sevenforums.com/tutorials/9733-screenshots-files-upload-post-seven-forums.html

 

[wicken]

here it is dude.

 

[wicken]

here it is dude.
View attachment 161374
View attachment 161375

oh i forgot to mention, all this things have this error when i open them:
Code 24
This device is not present, not working correctly or all the drivers are not installed. (Code 24)
The device seems to be missing. The hardware may be bad or a new driver might be needed.

 

[stubbyhs]

Do you use these drivers for anything? Have you encountered any problems?

Have you tried updating the drivers?
Right-click on the driver, then select "Update Driver".

 

[wicken]

Do you use these drivers for anything? Have you encountered any problems?

Have you tried updating the drivers?
Right-click on the driver, then select "Update Driver".

That is the problem, there isn't any update driver option.

 

[stubbyhs]

They look like they could possibly be viruses, run a virus check to make sure.

What is your AV? I would advise using the Microsoft Safety Scanner to scan your PC, it finds viruses even my AVG 9 won't.

Just click the download option at the top of the page.
Microsoft Safety Scanner - Remove Spyware, Malware, Viruses Free

 

[wicken]

They look like they could possibly be viruses, run a virus check to make sure.

What is your AV? I would advise using the Microsoft Safety Scanner to scan your PC, it finds viruses even my AVG 9 won't.

Just click the download option at the top of the page.
Microsoft Safety Scanner - Remove Spyware, Malware, Viruses Free

A virus? i don't think so but i will try it anyway.
Those errors have been there for a long time, i did lots of scans with Malwarebytes and Microsoft Security Essentials and nothing found.

 

[stubbyhs]

Ah okay the way you worded in the first post made me think it was a very recent thing.

I take it it's not affecting you then? Just curiosity?

 

[wicken]

Ah okay the way you worded in the first post made me think it was a very recent thing.

I take it it's not effecting you then? Just curiosity(sp?)?

well i'm not sure if this is affecting me but if there is a yellow warning icon it must be something bad.
Wait the Dritek General Port I/O have been there for a long time but the other 4 are recent(i think), i remember when i accidently uninstalled my Atheros AR5B91 Wireless Network Adapter from the device manager i had no wireless internet so did i do? I went to the manufacturer website from where the computer is from, i downloaded updated them and after i think those 4errors appeared(but i'm not sure).

 

[stormy13]

Not sure what the Dirtek one is, but the others you might just want to leave alone and not worry about,

Multiple files starting with MpKsl keep trying to run at startup - - Microsoft Answers

SASKUTIL - SASKUTIL.sys - Program Information

SASDIFSV - SASDIFSV.SYS - Program Information

 

[seavixen32]

I'm just wondering if the device icons file association has been hijacked by either a virus or another program, because the yellow triangle signifying the lack of a driver is totally different to what's shown in your screenshot.

Another virus scan in safe mode can't do any harm and it may pick up something that is still lurking around.

 

[stormy13]

Or it could be as simple (at least for the ones related to SAS and MSE) that they weren't running at the time,

Code 24: This device is not present, is not working properly, or does not have all its drivers installed

which would be the "device not present".

 

[wicken]

I'm just wondering if the device icons file association has been hijacked by either a virus or another program, because the yellow triangle signifying the lack of a driver is totally different to what's shown in your screenshot.

Another virus scan in safe mode can't do any harm and it may pick up something that is still lurking around.

ok i will try to do another scan, i will post the results in a few hours.

 

[wicken]

Not sure what the Dirtek one is, but the others you might just want to leave alone and not worry about,

Multiple files starting with MpKsl keep trying to run at startup - - Microsoft Answers

SASKUTIL - SASKUTIL.sys - Program Information

SASDIFSV - SASDIFSV.SYS - Program Information

The only one that i never heard about is Dritek, the SASKUTIL and SASDIFSV i uninstalled because i removed super anti spyware from my computer a long time ago. Now about the MpKsl i think those are just some old drivers from the old service?

 

[wicken]

I'm just wondering if the device icons file association has been hijacked by either a virus or another program, because the yellow triangle signifying the lack of a driver is totally different to what's shown in your screenshot.

Another virus scan in safe mode can't do any harm and it may pick up something that is still lurking around.

I finished the scan and just like i suspected nothing found.

 

[stormy13]

That Dritek entry looks like it is something from this place,

Multi-Function Keyboard

From the looks of the lack of a real support or download page, it looks like this company makes the products and it is up to whoever uses them to provide the driver for it.

 

[wicken]

That Dritek entry looks like it is something from this place,

Multi-Function Keyboard

From the looks of the lack of a real support or download page, it looks like this company makes the products and it is up to whoever uses them to provide the driver for it.

Humm maybe i should remove it?

 

[wicken]

That Dritek entry looks like it is something from this place,

Multi-Function Keyboard

From the looks of the lack of a real support or download page, it looks like this company makes the products and it is up to whoever uses them to provide the driver for it.

I found more information about the Dritek General Port I/0. Dritek General Port I/0 is related to the Launch Manager application which i had on Windows Vista but i uninstalled it when i upgraded to Windows 7 because i never used it so i guess it's safe to uninstall the Dritek General Port I/0 from Device Manager.

PS: Problems solved, thank you.

 

[seavixen32]

Very pleased to hear it. Thanks for letting us know.