Missing pictures

[Prnstreetdoc]

I went to look at my pictures and they weren't there. I had trouble with my computer last week and tried to restore to previous version. Now when it ask to restore nothing is there. Is there a way to get them back or are they gone forever?Btw I am computer illiterate!!! Just want my pics back

 

[karlsnooks]

I went to look at my pictures and they weren't there. I had trouble with my computer last week and tried to restore to previous version. Now when it ask to restore nothing is there. Is there a way to get them back or are they gone forever?Btw I am computer illiterate!!! Just want my pics back

You can help us to help you by filling in your System Specs.

Here's how:

UPDATE YOUR SEVENFORUMS SYSTEM SPECS


User CP (3rd item in the top menu bar) |
in left-hand column, under Your Profile, Edit System Spec |


Use Speccy - System Information - Free Download
and/or SIW to gather info for filling in the blanks.

Do me a favor and add the word laptop or desktop to the “system manufacturer” block.

Use the “Other Info” block for Optical Reader, Mouse, touchpad, wifi adapter, speakers, monitor

Scroll down and click on the SAVE CHANGES button.


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Please run MalwareBytes (link in my sig).

 

[Prnstreetdoc]

i updated it...I also started running malwarebytes last night, and it didnt find anything

 

[Wicca]

your computer hard drive could be starting to fail as this is a bad sign other item may start to go

 

[Prnstreetdoc]

so there is no way to get them back???

 

[Wicca]

recuva Recuva - Undelete, Unerase, File and Disk Recovery - Free Download
althought they maybe lost if your luck it could be malware

 

[Prnstreetdoc]

is this safe? Like i said in first post, i am not computer smart. I dont want to do anything that would make me lose my pictures forever. If i download these, it wont copy over my pictures will it? Do you think i should take it somewhere or try to do this myself. Any help in this matter is GREATLY appreciated!!!

 

[Wicca]

sorry but you have to download recuva if you have any hope in recovering them

 

[karlsnooks]

is this safe? Like i said in first post, i am not computer smart. I dont want to do anything that would make me lose my pictures forever. If i download these, it wont copy over my pictures will it? Do you think i should take it somewhere or try to do this myself. Any help in this matter is GREATLY appreciated!!!

Follow Wicca's advice and run Recuva.

 

[karlsnooks]

is this safe? Like i said in first post, i am not computer smart. I dont want to do anything that would make me lose my pictures forever. If i download these, it wont copy over my pictures will it? Do you think i should take it somewhere or try to do this myself. Any help in this matter is GREATLY appreciated!!!

Please use this writeup to complete the filling out of your System Specs.

UPDATE YOUR SEVENFORUMS SYSTEM SPECS


User CP (3rd item in the top menu bar) |
in left-hand column, under Your Profile, Edit System Spec |


Use Speccy - System Information - Free Download
and/or SIW to gather info for filling in the blanks.

Do me a favor and add the word laptop or desktop to the “system manufacturer” block.

Use the “Other Info” block for Optical Reader, Mouse, touchpad, wifi adapter, speakers, monitor

Scroll down and click on the SAVE CHANGES button.

 

[Prnstreetdoc]

Thank you so much! It worked and found pictures. My next question is what do I do with them. Do I put a jump drive in my computer before I click on recover? Thanks jn advance for your help. You guys are awesome!

 

[Imperfect1]

How to Recover that Photo, Picture or File You Deleted Accidentally
Recover lost or deleted files
Can I recover files that I have accidentally deleted?
Back up and restore: frequently asked questions

Until you've recovered your pics (or determined that you can't recover any more of them) it's VERY IMPORTANT that you don't save anything or create any new files or folders. In fact, the less you do on your computer, the better, because anything created or saved could be created or saved right over the very files you're trying to recover.
Therefore, before you use ANY recovery software: be sure to check out all of the options before you actually use (or download) any one of them. Although most recovery software products just scan your system before they actually change it, you don't want to take a chance that ANYTHING is done to your system until you are absolutely sure what course you want to take. That also goes for writing any files to your system or making any changes of any kind. The more you use your computer, the less chance you'll have of recovering your old data.

That said, Recuva is a well known and trusted 3rd party recovery app. There are others that are also used often, so check them out to see which one suits your particular situation the closest. Here are a few examples. (By the way, if you do have someone who is really skilled at file recovery, then, by all means, use that person.)

Glary Undelete is an easy to use, yet powerful file undelete solution for FAT and NTFS file systems. It will bring back files emptied from the Recycle Bin, in a DOS window, from Windows Explorer with the SHIFT key held down. It will even recover files that have been deleted by bugs, crashes and viruses! (GlaryUtilities Undelete module - Try "other builds" - the bottom link of the three - Glary Utilities)

MiniTool Power Data Recovery Free Edition - can restore lost data even if the partition is formatted or deleted, restore data from corrupted hard drive, virus infection, unexpected system shutdown or software failure. It support IDE, SATA, SCSI, USB hard disk, memory card, USB flash drive, CD/DVD, Blue-Ray Disk, iPod.

Shadow Explorer - Tutorial: Recover lost files with Shadow Explorer « How-To Geek Forums
ShadowExplorer.com - Downloads –Shadow Explorer is an alternative program for "Previous Versions,” for those editions of Vista and Windows 7 that do not offer Previous Versions. (ShadowExplorer.com - Manual is the link to the “how to” instructions explaining how to utilize Shadow Explorer.)

 

[karlsnooks]

Thank you so much! It worked and found pictures. My next question is what do I do with them. Do I put a jump drive in my computer before I click on recover? Thanks jn advance for your help. You guys are awesome!

Yes. Put them on to a USB memory stick (I'm guessing that is what you meant.)

Take that stick to another computer where:
FIRST AND FOREMOST-check the usb stick for viruses,
2nd. See if you can access and view the files.

Now withe that out of the way, something is wrong on your computer and that must be fixed immediately if not sooner.

Download, install, run a FULL SCAN by MalwareBytes (link in my sig).