Mom.exe fatal error on start-up

aljac

New member
Local time
7:20 PM
Messages
2
Location
Carlsbad, CA
HP laptop-10 days old with an error message from the 3rd day when I start-up the computer reading:

Mom.exe fatal error; CLR error:80004005, "The program will now terminate". I then click the ok button.

I went to the ATI website and downloaded the latest driver for the ATI Mobility Radeon HD 4200 with no luck.

Also ran a system file check showing no integrity violations.

Tech support at HP recommends to run the recovery program which will eliminate all the information and programs that I have on the system bringing it to the new condition when I purchased it.

Windows 7 Home; 64 bit.

Before I run the recovery program I'm searching for a solution. Also I'm not confident the recovery program will fix the problem.

Thanks
 

My Computer My Computer

At a glance

Windows 7 Home 64 bitAMD Turion II Dual Core Mobile 500 2.2GHZ6GB RAMATI Mobility Radeon HD 4200
Computer Manufacturer/Model Number
HP Pavilion dv6-2066dx
OS
Windows 7 Home 64 bit
CPU
AMD Turion II Dual Core Mobile 500 2.2GHZ
Memory
6GB RAM
Graphics Card(s)
ATI Mobility Radeon HD 4200
Monitor(s) Displays
Generic pnp monitor
Hard Drives
ATA 320GB
Uninstall all the ATI stuff in the normal way. Then use Driver Sweeper from http://www.guru3d.com to further clear all ATI stuff.

After, install the latest CCC driver suite for your graphics from ATI's website.

Problem solved and enjoy.
 

My Computer My Computer

At a glance

7600.20510 x86P4 550 3.4 GHz HT running at 3.5 GHzOCZ 2 GB(2x1GB) DDR400mHz running @ 414 mHzHIS Radeon HD 3850 IceQ 3 Turbo HDMI Dual DL-...
Computer Manufacturer/Model Number
self built
OS
7600.20510 x86
CPU
P4 550 3.4 GHz HT running at 3.5 GHz
Motherboard
MSI PM8M3-V (MS-7211 v1.x) Micro-ATX mainboard
Memory
OCZ 2 GB(2x1GB) DDR400mHz running @ 414 mHz
Graphics Card(s)
HIS Radeon HD 3850 IceQ 3 Turbo HDMI Dual DL-DVI AGP
Sound Card
MOTU Traveler firewire studio interface 192 kHz 24 bit
Monitor(s) Displays
22" widescreen Acer X223W LCD, 17" Compaq P75 CRT
Screen Resolution
1680x1050 and 1280x1024
Hard Drives
SATA I x2 WD, 400 GB and 120 GB, SATA 2 WD Caviar Black 1 TB
PSU
350W generic
Case
Cybertronpc, it glows blue
Cooling
stock cpu fan, Ice-Q 3 gpu and system, many case fans
Keyboard
Logitch Classical Keyboard 200
Mouse
Logitech Mediaplay cordless
Internet Speed
1792/448 kbits/sec
Other Info
SATA II PCI fake RAID adapter, 1 GB Readyboost, original ATI Remote Wonder (even works with WMC perfectly), Logitech Rumblepad 2 game controller x2
BINGO !!

Many Thanks Friend
 

My Computer My Computer

At a glance

Windows 7 Home 64 bitAMD Turion II Dual Core Mobile 500 2.2GHZ6GB RAMATI Mobility Radeon HD 4200
Computer Manufacturer/Model Number
HP Pavilion dv6-2066dx
OS
Windows 7 Home 64 bit
CPU
AMD Turion II Dual Core Mobile 500 2.2GHZ
Memory
6GB RAM
Graphics Card(s)
ATI Mobility Radeon HD 4200
Monitor(s) Displays
Generic pnp monitor
Hard Drives
ATA 320GB
You're welcome. :D
 

My Computer My Computer

At a glance

7600.20510 x86P4 550 3.4 GHz HT running at 3.5 GHzOCZ 2 GB(2x1GB) DDR400mHz running @ 414 mHzHIS Radeon HD 3850 IceQ 3 Turbo HDMI Dual DL-...
Computer Manufacturer/Model Number
self built
OS
7600.20510 x86
CPU
P4 550 3.4 GHz HT running at 3.5 GHz
Motherboard
MSI PM8M3-V (MS-7211 v1.x) Micro-ATX mainboard
Memory
OCZ 2 GB(2x1GB) DDR400mHz running @ 414 mHz
Graphics Card(s)
HIS Radeon HD 3850 IceQ 3 Turbo HDMI Dual DL-DVI AGP
Sound Card
MOTU Traveler firewire studio interface 192 kHz 24 bit
Monitor(s) Displays
22" widescreen Acer X223W LCD, 17" Compaq P75 CRT
Screen Resolution
1680x1050 and 1280x1024
Hard Drives
SATA I x2 WD, 400 GB and 120 GB, SATA 2 WD Caviar Black 1 TB
PSU
350W generic
Case
Cybertronpc, it glows blue
Cooling
stock cpu fan, Ice-Q 3 gpu and system, many case fans
Keyboard
Logitch Classical Keyboard 200
Mouse
Logitech Mediaplay cordless
Internet Speed
1792/448 kbits/sec
Other Info
SATA II PCI fake RAID adapter, 1 GB Readyboost, original ATI Remote Wonder (even works with WMC perfectly), Logitech Rumblepad 2 game controller x2
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