Most image files suddenly missing but not all

NZguy

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Hi people's,

1st time poster and really hoping someone can help.

I upgraded to windows 7 on 20th November this year. Fresh install on my C drive. I previously had my photo's on my C drive so backed them all up to one of my storage drives. After the install I copied them all back to the C drive.

There was well over 5,000 photos in over 100 folders.

I never thought to check the folders to make sure the photos copied back ok. I never got a dialogue boxing saying they hadn't so assumed they copied ok.

Since the install of windows I've had issues with my storage drive and ended up formatting it.

Just the other day I went to where my photos are on the C drive and discovered most of them are not there. Every main folder is there, but most of the sub folders are missing and most of the photos are missing.

A few folders do have 5 or so photos out of say 30 - 500 photos but most folders have no photos. Typically my oldest folders don't have any photos showing.

Most folders are showing a file though called ZbThumbnail.info. I think this is because I've enabled show hidden files to see if that would make a difference. From what I know this is associated with a programme called Canon Zoom Browser. I haven't installed this programme since upgrading to Windows 7.

I've tried using EASEUS photo recovery of the C drive and the storage drive to recover the photos but have had no luck. This programme has worked in the past for me with flash cards.

I've tried searching for answers throughout the web and can't come up with much.

Anyone have any suggestions?
 

My Computer My Computer

At a glance

Windows 7 Home Premium x64AMD Quad Core 3.2 Ghz4.00 GBATI Radeon HD3200
Computer Manufacturer/Model Number
Gigabyte Technology / GA-MA78GM-S2H
OS
Windows 7 Home Premium x64
CPU
AMD Quad Core 3.2 Ghz
Motherboard
Gigabyte GA-MA78GM-S2H
Memory
4.00 GB
Graphics Card(s)
ATI Radeon HD3200
Sound Card
ATI HDMI Audio
Monitor(s) Displays
BenQ E200HD
Hard Drives
3 x 500 GB internal
1 x 1.5 GB internal
1 x 1.5 GB external
Hi NZguy and welcome to the Forum.
First and most important don't save anything to the external hard drive that you formatted.
Then download "Recuver" from here: Recuva - Undelete, Unerase, File and Disk Recovery - Free Download
install this free software and then do a deep scan of your external hard drive. You must choose a different drive to recover your files to so I would suggest creating a folder called perhaps "recovered" on you C drive.
It will take some time to do a deep scan. Report back here with results Good Luck.
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bit 7601 ...Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz8.00 GBIntel(R) HD Graphics 4000
Computer type
PC/Desktop
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz
Motherboard
ASUSTeK COMPUTER INC. P8H77-M
Memory
8.00 GB
Graphics Card(s)
Intel(R) HD Graphics 4000
Sound Card
On Board
Monitor(s) Displays
Dell 24"
Screen Resolution
1920 x 1080
Hard Drives
(1) INTEL SSDSC2CT180A3 ATA Device (2) ST500DM002-1BD142 ATA Device (3) WDC WD3200AAKS-75L9A0 ATA Device (4) Generic- Compact Flash USB Device (5) Generic- MS/MS-Pro USB Device (6) Generic- SD/MMC USB Device (7) Generic- SM/xD-Picture USB
PSU
500w Corsair
Case
Cooler Master
Cooling
3 Fans
Keyboard
Logitech MK300
Mouse
Logitech WOM
Internet Speed
75Mb
Antivirus
Norton 360
Browser
Firefox, Opera, IE
Here are a couple more choices. Sometimes these apps are "free" to find out what they can recover, but you have to pay to actually recover.

Some are designed to recover deleted partitions and others are designed to recover files that were emptied from the recycle bin.

Active@ UNDELETE Software to recover deleted files folders & partitions. Windows XP VISTA 2003 2008.

Partition Recovery Software Recover Deleted or Lost NTFS/FAT Partition

You might also look at Partition Wizard boot disk "mini tool", which has an option to recover lost partitions:

http://www.partitionwizard.com/download.html

It's a boot disk. Download the ISO at the above link, burn the ISO to a CD, and then boot from the CD.
 
Last edited:

My Computer My Computer

At a glance

Windows 7 Home Premium SP1, 64-bitIntel Skylake i5-6600K, not overclocked8 GB HyperX DDR4-2666 (2 x 4 GB)none; graphics are integrated on CPU
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Ignatz Special; 4 speed manual gearbox; factory air conditioning; one of one
OS
Windows 7 Home Premium SP1, 64-bit
CPU
Intel Skylake i5-6600K, not overclocked
Motherboard
AsRock Z170M Extreme 4, micro ATX
Memory
8 GB HyperX DDR4-2666 (2 x 4 GB)
Graphics Card(s)
none; graphics are integrated on CPU
Sound Card
onboard: Realtek ALC1150; external: USB Behringer UF0-202
Monitor(s) Displays
Dell S2340M 23 inch IPS
Screen Resolution
1600 x 900
Hard Drives
System: Crucial MX100 series SSD, 128 GB;
Data: Samsung Spinpoint 103SJ, 1 TB;
Backup: WD Caviar Green WD30EZRX-00D8PB0, 3 TB
PSU
Rosewill SilentNight 500 watt fanless, semi-modular
Case
Antec Solo II
Cooling
Noctua NH-U12S; Noctua F12 intake, Noctua S12A exhaust
Keyboard
Microsoft 200 6JH-00001 USB
Mouse
Dell or Microsoft optical wired; USB
Antivirus
Microsoft Security Essentials and Malwarebytes Premium
Browser
Pale Moon
Other Info
All fans PWM; speeds at idle: CPU circa 500 rpm; intake circa 600 rpm; exhaust circa 600 rpm; CPU temps 27 idle and 47 C load in a warm room (27 C/81 F) when running Intel Extreme Tuning Utility stress test.
I used Recuva which manged to find a large number of the files but not all. Fortunately I found an old IDE drive which had the majority of the photos on it.

Learnings - when copying a large number of files from one location to another make sure they have successfully copied across, regularly back up your data (once a week) and if you're replacing a hard drive if you've run out of storage, keep your important files on it and hang on to it as you never know... you might need it in the future.

Thanks guys.
 

My Computer My Computer

At a glance

Windows 7 Home Premium x64AMD Quad Core 3.2 Ghz4.00 GBATI Radeon HD3200
Computer Manufacturer/Model Number
Gigabyte Technology / GA-MA78GM-S2H
OS
Windows 7 Home Premium x64
CPU
AMD Quad Core 3.2 Ghz
Motherboard
Gigabyte GA-MA78GM-S2H
Memory
4.00 GB
Graphics Card(s)
ATI Radeon HD3200
Sound Card
ATI HDMI Audio
Monitor(s) Displays
BenQ E200HD
Hard Drives
3 x 500 GB internal
1 x 1.5 GB internal
1 x 1.5 GB external
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