Mouse and keyboard freezing, nothing else affected

magicflier

New member
Local time
2:26 AM
Messages
2
[FONT=&quot]My mouse and keyboard has started freezing lately. They both freeze, but my computer continues to run. It's really weird, but this needs to be fixed... Examples like when they freeze while I'm watching something on youtube, the video continues to run, or music continues to play, but I just can't continue my keyboard nor mouse anymore; because of this, I have to manually shut-down using the power button or restart button to restart my computer.[/FONT] [FONT=&quot] [/FONT]
[FONT=&quot]Operating System: Win7 64bit SP1[/FONT]
[FONT=&quot]CPU: Intel Core i5 2500K[/FONT]
[FONT=&quot]Ram: 8GB 668MHz[/FONT]
[FONT=&quot]Motherboard: ASUSTeK P8P67-M PRO (LGA1155)[/FONT]
[FONT=&quot]Graphics: GeForce GTX 550 Ti (EVGA) 1024MB[/FONT]
[FONT=&quot]Keyboard: Logitech (USB)[/FONT]
[FONT=&quot]Mouse: Logitech (USB)[/FONT]
[FONT=&quot] [/FONT]
[FONT=&quot]I've read through various solutions, and this is what I've tried:[/FONT]
[FONT=&quot]-> I checked my CPU temperature at time of freezing, it remains at around 49C [/FONT]
[FONT=&quot]-> I updated USB ports, no changes[/FONT]
[FONT=&quot]-> I removed all USB port updates and files, and freshly installed updates for my current mouse/keyboard[/FONT]
[FONT=&quot]-> Cleaned and reinstalled video drivers and chipset using DISC that came with my motherboard[/FONT]
[FONT=&quot] [/FONT]
[FONT=&quot]Anyone have any ideas what kind of error this is? This started around the time I received update files from the "System Automatic Updates", and when I installed Adobe Cloud. I doubt these are the direct causes.[/FONT]
[FONT=&quot] [/FONT]
 

My Computer My Computer

Computer type
PC/Desktop
OS
Windows 7 Professional SP1 64bit
CPU
Intel Core i5-2500K @ 3.30GHz
Motherboard
ASUSTeK P8P67-M PRO (LGA1155)
Memory
8GB Single-Channel DDR3 @ 668MHz
Graphics Card(s)
1024MB GeForce GTX 550 Ti (EVGA)
Hard Drives
977GB Western Digital WDC WD10EALS-00Z8A0 (SATA)
313GB Seagate ST3320613AS ATA Device (SATA)
Antivirus
AVG AntiVirus FREE
Browser
Mozilla Firefox
Do you have access to a different mouse and a different keyboard you can try? Also, if you do, test mouse and keyboard by post/booting/starting up & login into Windows, and doing some normal stuff you daily do. Report what happens.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Antec desktop; Acer Aspire laptops
OS
Windows 7 Professional 64-bit
CPU
Desktop i5; Acers i5 & i7
Memory
desktop 16GB; 1 Acer 8GB & 1 Acer 16GB
Hard Drives
1TB split into 2 equal partitions [OS and data] usable by RJS
Internet Speed
AT&T DSL
Browser
FF, GChrome, msIE
Other Info
Windows 7 Firewall, Emsisoft AM/AV, MSE [scan-only], SpywareBlaster, Ruiware/BillP combine
Try a System Restore Point before you got the updates and cloud program. This tutorial by Brink should help.

http://www.sevenforums.com/tutorials/700-system-restore.html


Are you using the same usb ports that you have always used?
Are you using USB 3.0 or 2.0 for your keyboard and/or mouse?

***Why are you running your dual channel motherboard in single channel?
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home made Desktop
OS
Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
CPU
Intel i7-6800K @ 4.3
Motherboard
ASUS X-99 Deluxe II
Memory
Corsair Platinum 16 gig @2400
Graphics Card(s)
EVGA GTX 1070 OC
Monitor(s) Displays
Asus 27" LED LCD/VE278Q
Screen Resolution
1920-1080 or 1280-720 HDMI
Hard Drives
INTEL SSD 730-240 Gb Sata 3.0/
PSU
EVGA Platium 1200W
Case
Phanteks Luxe Tempered Glass 8 fans/ one radiator
Cooling
XSPC/ Water Cooled CPU
Keyboard
Das 4 Professional
Mouse
Logitech M705/MX Anywhere 2-S
Internet Speed
100 mbits
Antivirus
Microsoft Security Essentials/ Malwarebytes Premium 3.0/ SAS
Browser
I.E. 11 default/Firefox/ ISP Time Warner Cable/Spectrum
Other Info
LG BluRay Burner/
Sound system-KLipsch-THX/
Icy Dock ssd Hot Swap bays.
Do you have access to a different mouse and a different keyboard you can try? Also, if you do, test mouse and keyboard by post/booting/starting up & login into Windows, and doing some normal stuff you daily do. Report what happens.

Do it seems that the reason is because of my mouse. I didn't have access to a different keyboard, but I did have an extra mouse. So I used a Kensington mouse, anod the freezing has completely stopped after 3 weeks. I can now announce this case closed. Well I had to do one more thing for the freezing to completely stop while using this extra mouse. I'll write up a solution below:

Adding on some other advice from posters at pctechbytes and CNET -
For future readers, this is what I did:

- I replaced my mouse, because the usb cord of the mouse was worn out.
- I disable "Flash Hardware Acceleration"
I hope this will help anyone who'll get this issue in the future!


Try a System Restore Point before you got the updates and cloud program. This tutorial by Brink should help.

http://www.sevenforums.com/tutorials/700-system-restore.html


Are you using the same usb ports that you have always used?
Are you using USB 3.0 or 2.0 for your keyboard and/or mouse?

***Why are you running your dual channel motherboard in single channel?

It was too late to do a system restore at that point, since I was uninstalling here and there. The restore points were all taken over. Thank you for your reply though! I was used USB 2.0 for both my mouse and keyboard

Hmm... how do you switch from single channel to dual channel?
 

My Computer My Computer

Computer type
PC/Desktop
OS
Windows 7 Professional SP1 64bit
CPU
Intel Core i5-2500K @ 3.30GHz
Motherboard
ASUSTeK P8P67-M PRO (LGA1155)
Memory
8GB Single-Channel DDR3 @ 668MHz
Graphics Card(s)
1024MB GeForce GTX 550 Ti (EVGA)
Hard Drives
977GB Western Digital WDC WD10EALS-00Z8A0 (SATA)
313GB Seagate ST3320613AS ATA Device (SATA)
Antivirus
AVG AntiVirus FREE
Browser
Mozilla Firefox
Back
Top