Mouse and Keybored stops working at login screen

[envy28]

Hi


So I have a little problem with my mouse and keyboard. It stops working at the login screen. The same thing happens when I try to log on safe mode, etc.



Anyone got any ideas how I can fix this?

 

[Britton30]

Are you able to log in to W7 at all?
Hi Welcome to Seven Forums.
To help all of us would you please add your systems specs? Here's how: http://www.sevenforums.com/tutorials/180324-system-info-see-your-system-specs.html#post1530002
Under System Manufacturer/Model Number add desktop or laptop and whether self built.

You can easily copy/paste from within the app, no install required.

 

[envy28]

Are you able to log in to W7 at all?

Hi. Nope, I cannot get passed the login screen as I cant enter my password.

 

[Britton30]

Sounds like your USB has stopped working. Try different USB ports and different keyboard and mouse if possible.

 

[envy28]

Ok thanks. I will give it a go but I find it strange as it works when I turn my computer on as I am able to enter BIOS with it. It also works fine when I load the windows 7 CD just not when I try to log in at the welcome screen.

I forgot to mention it is a wireless keybored and mouse.

 

[envy28]

I have tried another port, still the same

 

[Britton30]

Very odd behavior. You can try a http://www.sevenforums.com/tutorials/3413-repair-install.html#post31238
Also try updating your BIOS if there is a newer one.
I don't know your specs so can't tell about the BIOS

Hmm, wireless are they, Have you tried new batteries?