Solved mouse problem or what

vett

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while playing a game I cant seem to use my mouse for a few seconds, maybe 30 or so the game is still moving but I cant move my character side to side or turn it is not just this game it has happened with others also! a couple of times. once or twice everything just froze and I cant do anything not even shut the came down I have to hole the power button til the comp shuts down. any ideas?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Asus essentioCM6730 ac2
OS
Windows 7 Home Premium 64bit.
CPU
Intel Core i5-2320 Processor 3.0 GHz
Memory
6GB SDRAM DDR3
Graphics Card(s)
nvidia Geforce 9400gt
Hard Drives
1000 GB 7200 rpm Hard Drive
More information needed. Is mouse wired or wireless? To me this isn't a mouse issue but likely other resources taking front and center from the mouse. When was the last time you cleared out non-needed startup programs out of your MSCONFIG? Also what antivirus programs are you running and how do they come back after running them? Oh and 6gb of ram IMHO is borderline if possible I suggest upping this smartly to 16gb. This could be another topic depending on how the 6gb is populated and what the motherboard can handle ! Lastly what is the condition of the desktop? When was it cleaned last with attention paid to the CPU cooler and GPU?
 
Last edited:

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
A blend of brains, brawn and dumb luck.
OS
Windows 7 Ultimate 64
CPU
i7 3770k OC'd 4.6 @ 1.17v, also FX 8120 & i5 miniITX
Motherboard
MSI P67A-GD80 b3
Memory
32 gb G.Skill Sniper DDR3 10-12-12-31 @ 2133
Graphics Card(s)
XFX Radeon 7870 2GB DDR5
Sound Card
Sound Blaster Z Series Card
Monitor(s) Displays
(2) LG LED 23" 1920 x 1080 2ms Monitors via mini d-port
Screen Resolution
1680 X 1050 p
Hard Drives
Samsung 256 gb 830 SSD sata III
(1) 1 tb WD Black
(2) 1 tb Hitachi deskmates/sata II
(2) 1 tb WD green/sata II
(2) 3 tb Seagate Barracuda
(1) 120 gb OCZ Vertex SS
(1) Drobo 5N w/5 Seagate 3tb
PSU
EVGA modular 1000G2 80% gold rating & APC 1200 RS
Case
CoolerMaster Storm Styker
Cooling
7 case fans 140mm & 120mm, NZXT Kraken X60
Keyboard
(2) Logitech Illuminated Keyboards (1) usb (1) wireless
Mouse
Logitech G700 & T-BC21 - nano nx for the laptop
Internet Speed
Basic 120mbps down
Antivirus
Trend Micro Titanium Max Security & Malwarebytes Premium
Browser
Chrome and IE 10
Other Info
5 Noctua case fans + 3 Noctua in p/p on NZXT cooler
Integrated hot swap drive bays for 2.5" Drives
(2) Lite-on dvd/cd/Blu Ray optical 22X
Integrated fan controller and led on/off
HP Officejet Pro 8630 all-n-one
Hot-swappable 3.5" hard drive bay
Netgear Nighthawk router
Asus USB 3 & sata 6 PCIe card
Vantec IDE to sata adptr./Ultra sata adptr
Lenovo L420 i5 lappy with m sata
Drobo 5N advanced NAS
What about these games, do they launch from a game server, or do they launch entirely from your computer? When the problem occurs, can you still access the in-game menu, save the game and quit, without having to power button down?
 

My Computer

Computer type
PC/Desktop
OS
Windows 7 x64, Vista x64, 8.1 smartphone
CPU
Intel E8400 65W 64-bit
Motherboard
Gigabyte EP45-UD3LR
Memory
DDR2 2 x 2GB, 1GB x 2
Graphics Card(s)
XFX Radeon HD5750
Sound Card
AMD High Definition Audio; Realtek High Definition Audio
Monitor(s) Displays
iiyama prolite X2377HDS
Screen Resolution
1920 x 1080
Hard Drives
500GB 7200 rpm Seagate ST3500413AS 16MB, 500GB 5400 rpm Toshiba MQ02ABF050H 32MB, 200GB 7200 rpm Seagate ST3200820AS 8MB, 2TB 7200 rpm Western Digital WD20EZRX 64MB
PSU
Enermax Liberty Modular
Case
Antec P193 Midi Tower
Keyboard
Mionix ZIBAL 60
Mouse
Razer USB 2.0 Diamondback Mouse or Huion Graphics Tablet
Browser
Internet Explorer, Lunascape, Firefox, Opera, Avast Safezone
linnemeyerhere it is a wired mouse.
using Microsoft security essentials.
I have run this game on this comp many times with no issues.

iko22 i'm running game off of steam never had problems before played many times. when the mouse stops I can quit the game but other times when the whole thing freezes I need to go to the power button
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Asus essentioCM6730 ac2
OS
Windows 7 Home Premium 64bit.
CPU
Intel Core i5-2320 Processor 3.0 GHz
Memory
6GB SDRAM DDR3
Graphics Card(s)
nvidia Geforce 9400gt
Hard Drives
1000 GB 7200 rpm Hard Drive
I would double check the mouse is plugged into a primary usb header towards the top. I would clean the computer as well as the mouse pad and mouse optical lens. Remove from start-up all non-essential programs. I would download and run till zero detections Malewarebytes free version and if you like and you should pay for the real deal program!
Check back in after you've attended to these and let us know how things are responding.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
A blend of brains, brawn and dumb luck.
OS
Windows 7 Ultimate 64
CPU
i7 3770k OC'd 4.6 @ 1.17v, also FX 8120 & i5 miniITX
Motherboard
MSI P67A-GD80 b3
Memory
32 gb G.Skill Sniper DDR3 10-12-12-31 @ 2133
Graphics Card(s)
XFX Radeon 7870 2GB DDR5
Sound Card
Sound Blaster Z Series Card
Monitor(s) Displays
(2) LG LED 23" 1920 x 1080 2ms Monitors via mini d-port
Screen Resolution
1680 X 1050 p
Hard Drives
Samsung 256 gb 830 SSD sata III
(1) 1 tb WD Black
(2) 1 tb Hitachi deskmates/sata II
(2) 1 tb WD green/sata II
(2) 3 tb Seagate Barracuda
(1) 120 gb OCZ Vertex SS
(1) Drobo 5N w/5 Seagate 3tb
PSU
EVGA modular 1000G2 80% gold rating & APC 1200 RS
Case
CoolerMaster Storm Styker
Cooling
7 case fans 140mm & 120mm, NZXT Kraken X60
Keyboard
(2) Logitech Illuminated Keyboards (1) usb (1) wireless
Mouse
Logitech G700 & T-BC21 - nano nx for the laptop
Internet Speed
Basic 120mbps down
Antivirus
Trend Micro Titanium Max Security & Malwarebytes Premium
Browser
Chrome and IE 10
Other Info
5 Noctua case fans + 3 Noctua in p/p on NZXT cooler
Integrated hot swap drive bays for 2.5" Drives
(2) Lite-on dvd/cd/Blu Ray optical 22X
Integrated fan controller and led on/off
HP Officejet Pro 8630 all-n-one
Hot-swappable 3.5" hard drive bay
Netgear Nighthawk router
Asus USB 3 & sata 6 PCIe card
Vantec IDE to sata adptr./Ultra sata adptr
Lenovo L420 i5 lappy with m sata
Drobo 5N advanced NAS
Right now I am doing a full scan and so far it is telling me that potentially unwanted software might exist so I'll have to wait til the scan is complete to see what it is
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Asus essentioCM6730 ac2
OS
Windows 7 Home Premium 64bit.
CPU
Intel Core i5-2320 Processor 3.0 GHz
Memory
6GB SDRAM DDR3
Graphics Card(s)
nvidia Geforce 9400gt
Hard Drives
1000 GB 7200 rpm Hard Drive
Also I went to defrag the hard drive and it won't let me!!
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Asus essentioCM6730 ac2
OS
Windows 7 Home Premium 64bit.
CPU
Intel Core i5-2320 Processor 3.0 GHz
Memory
6GB SDRAM DDR3
Graphics Card(s)
nvidia Geforce 9400gt
Hard Drives
1000 GB 7200 rpm Hard Drive
Just keep working in steps. Key is Malwarebytes, run till zero issues. Then go to msconfig and disable all from startup tab. Reboot and scan with Malwarebtyes again. Check for updates and drivers and clean the system. Don't bother with defrag till way later as it's effect will be minor. Consider staged upgrades like imaging your drive to a SSD and upping ram to 16gb.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
A blend of brains, brawn and dumb luck.
OS
Windows 7 Ultimate 64
CPU
i7 3770k OC'd 4.6 @ 1.17v, also FX 8120 & i5 miniITX
Motherboard
MSI P67A-GD80 b3
Memory
32 gb G.Skill Sniper DDR3 10-12-12-31 @ 2133
Graphics Card(s)
XFX Radeon 7870 2GB DDR5
Sound Card
Sound Blaster Z Series Card
Monitor(s) Displays
(2) LG LED 23" 1920 x 1080 2ms Monitors via mini d-port
Screen Resolution
1680 X 1050 p
Hard Drives
Samsung 256 gb 830 SSD sata III
(1) 1 tb WD Black
(2) 1 tb Hitachi deskmates/sata II
(2) 1 tb WD green/sata II
(2) 3 tb Seagate Barracuda
(1) 120 gb OCZ Vertex SS
(1) Drobo 5N w/5 Seagate 3tb
PSU
EVGA modular 1000G2 80% gold rating & APC 1200 RS
Case
CoolerMaster Storm Styker
Cooling
7 case fans 140mm & 120mm, NZXT Kraken X60
Keyboard
(2) Logitech Illuminated Keyboards (1) usb (1) wireless
Mouse
Logitech G700 & T-BC21 - nano nx for the laptop
Internet Speed
Basic 120mbps down
Antivirus
Trend Micro Titanium Max Security & Malwarebytes Premium
Browser
Chrome and IE 10
Other Info
5 Noctua case fans + 3 Noctua in p/p on NZXT cooler
Integrated hot swap drive bays for 2.5" Drives
(2) Lite-on dvd/cd/Blu Ray optical 22X
Integrated fan controller and led on/off
HP Officejet Pro 8630 all-n-one
Hot-swappable 3.5" hard drive bay
Netgear Nighthawk router
Asus USB 3 & sata 6 PCIe card
Vantec IDE to sata adptr./Ultra sata adptr
Lenovo L420 i5 lappy with m sata
Drobo 5N advanced NAS
scan is telling me "supportscam:js/techbrolo.l " what ever that is so I removed it and willsee if it makes a differance
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Asus essentioCM6730 ac2
OS
Windows 7 Home Premium 64bit.
CPU
Intel Core i5-2320 Processor 3.0 GHz
Memory
6GB SDRAM DDR3
Graphics Card(s)
nvidia Geforce 9400gt
Hard Drives
1000 GB 7200 rpm Hard Drive
I just noticed that my mouse pointer is not there for a couple of maybe 30-45 seconds even on my desk top? something weird is going on here
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Asus essentioCM6730 ac2
OS
Windows 7 Home Premium 64bit.
CPU
Intel Core i5-2320 Processor 3.0 GHz
Memory
6GB SDRAM DDR3
Graphics Card(s)
nvidia Geforce 9400gt
Hard Drives
1000 GB 7200 rpm Hard Drive
Did you continue to run Malwarebytes? Run till zero as you run your AV, reboot after and run both again.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
A blend of brains, brawn and dumb luck.
OS
Windows 7 Ultimate 64
CPU
i7 3770k OC'd 4.6 @ 1.17v, also FX 8120 & i5 miniITX
Motherboard
MSI P67A-GD80 b3
Memory
32 gb G.Skill Sniper DDR3 10-12-12-31 @ 2133
Graphics Card(s)
XFX Radeon 7870 2GB DDR5
Sound Card
Sound Blaster Z Series Card
Monitor(s) Displays
(2) LG LED 23" 1920 x 1080 2ms Monitors via mini d-port
Screen Resolution
1680 X 1050 p
Hard Drives
Samsung 256 gb 830 SSD sata III
(1) 1 tb WD Black
(2) 1 tb Hitachi deskmates/sata II
(2) 1 tb WD green/sata II
(2) 3 tb Seagate Barracuda
(1) 120 gb OCZ Vertex SS
(1) Drobo 5N w/5 Seagate 3tb
PSU
EVGA modular 1000G2 80% gold rating & APC 1200 RS
Case
CoolerMaster Storm Styker
Cooling
7 case fans 140mm & 120mm, NZXT Kraken X60
Keyboard
(2) Logitech Illuminated Keyboards (1) usb (1) wireless
Mouse
Logitech G700 & T-BC21 - nano nx for the laptop
Internet Speed
Basic 120mbps down
Antivirus
Trend Micro Titanium Max Security & Malwarebytes Premium
Browser
Chrome and IE 10
Other Info
5 Noctua case fans + 3 Noctua in p/p on NZXT cooler
Integrated hot swap drive bays for 2.5" Drives
(2) Lite-on dvd/cd/Blu Ray optical 22X
Integrated fan controller and led on/off
HP Officejet Pro 8630 all-n-one
Hot-swappable 3.5" hard drive bay
Netgear Nighthawk router
Asus USB 3 & sata 6 PCIe card
Vantec IDE to sata adptr./Ultra sata adptr
Lenovo L420 i5 lappy with m sata
Drobo 5N advanced NAS
I've changed the mouse, changed the mouse port did the msconfig thing now doing the malware
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Asus essentioCM6730 ac2
OS
Windows 7 Home Premium 64bit.
CPU
Intel Core i5-2320 Processor 3.0 GHz
Memory
6GB SDRAM DDR3
Graphics Card(s)
nvidia Geforce 9400gt
Hard Drives
1000 GB 7200 rpm Hard Drive
well so far so good seems to be working with no problems.
not sure what it was. I put the old mouse back and seems to be fine so it wasn't the mouse.
I think it might have been the usb port.
anyway thanks for the help hope it doesn't come back.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Asus essentioCM6730 ac2
OS
Windows 7 Home Premium 64bit.
CPU
Intel Core i5-2320 Processor 3.0 GHz
Memory
6GB SDRAM DDR3
Graphics Card(s)
nvidia Geforce 9400gt
Hard Drives
1000 GB 7200 rpm Hard Drive
Oh good, things can act up for the oddest reasons or no good reason at all. Glad it is solved at the moment !
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
A blend of brains, brawn and dumb luck.
OS
Windows 7 Ultimate 64
CPU
i7 3770k OC'd 4.6 @ 1.17v, also FX 8120 & i5 miniITX
Motherboard
MSI P67A-GD80 b3
Memory
32 gb G.Skill Sniper DDR3 10-12-12-31 @ 2133
Graphics Card(s)
XFX Radeon 7870 2GB DDR5
Sound Card
Sound Blaster Z Series Card
Monitor(s) Displays
(2) LG LED 23" 1920 x 1080 2ms Monitors via mini d-port
Screen Resolution
1680 X 1050 p
Hard Drives
Samsung 256 gb 830 SSD sata III
(1) 1 tb WD Black
(2) 1 tb Hitachi deskmates/sata II
(2) 1 tb WD green/sata II
(2) 3 tb Seagate Barracuda
(1) 120 gb OCZ Vertex SS
(1) Drobo 5N w/5 Seagate 3tb
PSU
EVGA modular 1000G2 80% gold rating & APC 1200 RS
Case
CoolerMaster Storm Styker
Cooling
7 case fans 140mm & 120mm, NZXT Kraken X60
Keyboard
(2) Logitech Illuminated Keyboards (1) usb (1) wireless
Mouse
Logitech G700 & T-BC21 - nano nx for the laptop
Internet Speed
Basic 120mbps down
Antivirus
Trend Micro Titanium Max Security & Malwarebytes Premium
Browser
Chrome and IE 10
Other Info
5 Noctua case fans + 3 Noctua in p/p on NZXT cooler
Integrated hot swap drive bays for 2.5" Drives
(2) Lite-on dvd/cd/Blu Ray optical 22X
Integrated fan controller and led on/off
HP Officejet Pro 8630 all-n-one
Hot-swappable 3.5" hard drive bay
Netgear Nighthawk router
Asus USB 3 & sata 6 PCIe card
Vantec IDE to sata adptr./Ultra sata adptr
Lenovo L420 i5 lappy with m sata
Drobo 5N advanced NAS
well its back again!!!
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Asus essentioCM6730 ac2
OS
Windows 7 Home Premium 64bit.
CPU
Intel Core i5-2320 Processor 3.0 GHz
Memory
6GB SDRAM DDR3
Graphics Card(s)
nvidia Geforce 9400gt
Hard Drives
1000 GB 7200 rpm Hard Drive
Try a different USB port and reboot?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
A blend of brains, brawn and dumb luck.
OS
Windows 7 Ultimate 64
CPU
i7 3770k OC'd 4.6 @ 1.17v, also FX 8120 & i5 miniITX
Motherboard
MSI P67A-GD80 b3
Memory
32 gb G.Skill Sniper DDR3 10-12-12-31 @ 2133
Graphics Card(s)
XFX Radeon 7870 2GB DDR5
Sound Card
Sound Blaster Z Series Card
Monitor(s) Displays
(2) LG LED 23" 1920 x 1080 2ms Monitors via mini d-port
Screen Resolution
1680 X 1050 p
Hard Drives
Samsung 256 gb 830 SSD sata III
(1) 1 tb WD Black
(2) 1 tb Hitachi deskmates/sata II
(2) 1 tb WD green/sata II
(2) 3 tb Seagate Barracuda
(1) 120 gb OCZ Vertex SS
(1) Drobo 5N w/5 Seagate 3tb
PSU
EVGA modular 1000G2 80% gold rating & APC 1200 RS
Case
CoolerMaster Storm Styker
Cooling
7 case fans 140mm & 120mm, NZXT Kraken X60
Keyboard
(2) Logitech Illuminated Keyboards (1) usb (1) wireless
Mouse
Logitech G700 & T-BC21 - nano nx for the laptop
Internet Speed
Basic 120mbps down
Antivirus
Trend Micro Titanium Max Security & Malwarebytes Premium
Browser
Chrome and IE 10
Other Info
5 Noctua case fans + 3 Noctua in p/p on NZXT cooler
Integrated hot swap drive bays for 2.5" Drives
(2) Lite-on dvd/cd/Blu Ray optical 22X
Integrated fan controller and led on/off
HP Officejet Pro 8630 all-n-one
Hot-swappable 3.5" hard drive bay
Netgear Nighthawk router
Asus USB 3 & sata 6 PCIe card
Vantec IDE to sata adptr./Ultra sata adptr
Lenovo L420 i5 lappy with m sata
Drobo 5N advanced NAS
I've tried other ports no help
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Asus essentioCM6730 ac2
OS
Windows 7 Home Premium 64bit.
CPU
Intel Core i5-2320 Processor 3.0 GHz
Memory
6GB SDRAM DDR3
Graphics Card(s)
nvidia Geforce 9400gt
Hard Drives
1000 GB 7200 rpm Hard Drive
Can you borrow a different mouse to try?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
A blend of brains, brawn and dumb luck.
OS
Windows 7 Ultimate 64
CPU
i7 3770k OC'd 4.6 @ 1.17v, also FX 8120 & i5 miniITX
Motherboard
MSI P67A-GD80 b3
Memory
32 gb G.Skill Sniper DDR3 10-12-12-31 @ 2133
Graphics Card(s)
XFX Radeon 7870 2GB DDR5
Sound Card
Sound Blaster Z Series Card
Monitor(s) Displays
(2) LG LED 23" 1920 x 1080 2ms Monitors via mini d-port
Screen Resolution
1680 X 1050 p
Hard Drives
Samsung 256 gb 830 SSD sata III
(1) 1 tb WD Black
(2) 1 tb Hitachi deskmates/sata II
(2) 1 tb WD green/sata II
(2) 3 tb Seagate Barracuda
(1) 120 gb OCZ Vertex SS
(1) Drobo 5N w/5 Seagate 3tb
PSU
EVGA modular 1000G2 80% gold rating & APC 1200 RS
Case
CoolerMaster Storm Styker
Cooling
7 case fans 140mm & 120mm, NZXT Kraken X60
Keyboard
(2) Logitech Illuminated Keyboards (1) usb (1) wireless
Mouse
Logitech G700 & T-BC21 - nano nx for the laptop
Internet Speed
Basic 120mbps down
Antivirus
Trend Micro Titanium Max Security & Malwarebytes Premium
Browser
Chrome and IE 10
Other Info
5 Noctua case fans + 3 Noctua in p/p on NZXT cooler
Integrated hot swap drive bays for 2.5" Drives
(2) Lite-on dvd/cd/Blu Ray optical 22X
Integrated fan controller and led on/off
HP Officejet Pro 8630 all-n-one
Hot-swappable 3.5" hard drive bay
Netgear Nighthawk router
Asus USB 3 & sata 6 PCIe card
Vantec IDE to sata adptr./Ultra sata adptr
Lenovo L420 i5 lappy with m sata
Drobo 5N advanced NAS
I've tried another mouse same problem.
When the mouse stops working I get a sound like when I unplug the USB and when it comes back on i get the connect sound so some how it is disconnecting and reconnecting by it self!!
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Asus essentioCM6730 ac2
OS
Windows 7 Home Premium 64bit.
CPU
Intel Core i5-2320 Processor 3.0 GHz
Memory
6GB SDRAM DDR3
Graphics Card(s)
nvidia Geforce 9400gt
Hard Drives
1000 GB 7200 rpm Hard Drive
ok I changed the usb port and so far its ok but I had this problem last week changed the port and it was ok for about a week and that was the port I'm in now ????
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Asus essentioCM6730 ac2
OS
Windows 7 Home Premium 64bit.
CPU
Intel Core i5-2320 Processor 3.0 GHz
Memory
6GB SDRAM DDR3
Graphics Card(s)
nvidia Geforce 9400gt
Hard Drives
1000 GB 7200 rpm Hard Drive
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