Solved MS and HP's double whammy. Keeping one in the dark.

Mike Lynch

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"First step the cmos battery will be dead replace then the bios will be screwed so you will have to enter setting in the bios to match the config"

Having that being said, I want to do just that however I want / hope by doing so whatever MS & HP does, I cannot determine what version of the O/S was originally installed. The reason I need to know is when I attempt to reinstall Windows-7, the install stops and says what Version / Level I am trying to install "does not match whatever Version / Level originally delivered the PC System with". I could have been any version of Vista or Windows-7. I purchased it Refurbed from the Internet. I booted right up and into W-10. I want W-7 PRO. Can you help me?
 

My Computer My Computer

At a glance

Microsoft Windows 7 Professional 64-bit 7601 ...Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz8.00 GBIntel(R) HD Graphics 4000
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Two HP Desktops. One in the Laundry Room / Bed Room.
OS
Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz
Motherboard
Hewlett-Packard 3396
Memory
8.00 GB
Graphics Card(s)
Intel(R) HD Graphics 4000
Sound Card
(1) Realtek High Definition Audio (2) Intel(R) Display Aud
Monitor(s) Displays
Hanns-G
Screen Resolution
1440 x 900 x 32 bits (4294967296 colors) @ 59 Hz
Hard Drives
(1) ATA WDC WD40EZRX-00S SCSI Disk Device (2) HP Officejet Pro 86 USB Device (3) WD My Book 1230 USB Device
PSU
Whatever came with the CMT.
Case
HP CMT Black.
Cooling
Whatever came with the CMT.
Keyboard
Logitech K740.
Mouse
Microsoft Optical Mouse 1000.
Internet Speed
Spectrum 25Mbs.
Antivirus
WebRoot, Microsoft Security Essentials.
Browser
EDGE
Other Info
HP Officejet Pro 8600 Plus.
WD MyBook 4TB.
The reason I need to know is when I attempt to reinstall Windows-7, the install stops and says what Version / Level I am trying to install "does not match whatever Version / Level originally delivered the PC System with"

I assume you booted the installation media.

what installation media are you using?

which pc system ?
 

My Computers My Computers

  • At a glance

    7 X64i5 84002x8gb 3200mhz
    Computer type
    PC/Desktop
    OS
    7 X64
    CPU
    i5 8400
    Motherboard
    gigabyte b365m ds3h
    Memory
    2x8gb 3200mhz
    Hard Drives
    various
    PSU
    pure power 11 400w cm
    Case
    Coolermaster
    Cooling
    cryorig m9i
  • At a glance

    7x64g54008gb ddr4 2400
    Computer type
    PC/Desktop
    OS
    7x64
    CPU
    g5400
    Motherboard
    ga b365m ds3h
    Memory
    8gb ddr4 2400
    PSU
    xfx pro 450w
I asked this question of perplexity.ai as you should be able to look at the hard drives for each PC and find a file you can look at to determine its OS. Does this help?

"What Windows system file contains text info on what OS is installed?"

The Windows system file that contains text information about the installed operating system (OS) is: C:\Windows\System32\license.rtf: This file contains the Windows version and service pack information for Windows 7
For other versions of Windows, the information may be located in different files: C:\Windows\System32\eula.txt: This file contains the Windows version and service pack information for Windows XP.
C:\Windows\System32\Licenses: On Windows 10, the folder may contain information about the installed OS, although the specific file may vary
 

My Computer My Computer

At a glance

Windows 7 Professional 64bitIntel Core i7 4600M @ 2.90GHz16.0GB Dual-Channel DDR3 @ 797MHz (11-11-11-28)Intel HD Graphics 4600 (Dell) 2048MB ATI AMD ...
Computer type
Laptop
Computer Manufacturer/Model Number
Dell Latitude E6540 Laptop
OS
Windows 7 Professional 64bit
CPU
Intel Core i7 4600M @ 2.90GHz
Motherboard
Dell Inc. 0CYT5F (SOCKET 0)
Memory
16.0GB Dual-Channel DDR3 @ 797MHz (11-11-11-28)
Graphics Card(s)
Intel HD Graphics 4600 (Dell) 2048MB ATI AMD Radeon HD 8790M
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
HP ZR30w (2560x1600@60Hz)
Hard Drives
256GB LITEONIT LMT-256M6M-41 mm SATA (SSD)
1TB Samsung SSD 860 EVO mSATA SATA (SSD)
2TB USB 3.0 USB Device
115GB SanDisk Ultra Fit USB
Other Info
Multiple Dell E-Port Plus II Port Replicator/Docking Stations 0Y72NH USB 3.0 + 130W AC Adapters
SIW2

"I assume you booted the installation media."

Yes, I have booted from multiple installation media.

"what installation media are you using?"

The set of four HP Disks I ordered from HP directly.
The set of two Disks from Restore Solutions directly.
A single Disk I purchased from the Internet, labeled HP W7 Pro.
A single Disk I purchased from the Internet, labeled Dell W7 Pro.

"which pc system ?"

HP EliteOne 800 G1 AIO

What I believe is happening:

When the Installation Process reaches the point where MS ask for the 6 or 9 Install Number, MS says the Installation Number is invalid.
After doing at least 10 Clean Installs, at least three time from each of the above Media, it will not take the Installation Number to Activate.
I have paid for all of the above Media! When asked by the Microsoft telephone Registration System, I responded "two" and was told that was too many installs for the License.
If I have one install, the Original W-10 which came installed on this refurbed PC and I am installing W-7, that adds up to two installs, right?
I'm wanting to write over W-10 and only use W-7.
All I want is to run this Refurbed PC under W-7 Pro only.
Is there a way to Activate it?
I have tried every Installation Number I have from the Numbers printed on the Tags that came with the Disks above.
I do not know how to display whatever Number has already been entered that is in conflict with the one / ones I have paid for.

If you can help me please do!

Loading and reloading Disks is very time consuming and I'm afraid I'm about to wear out the CD/DVD Disk Drive.

 

My Computer My Computer

At a glance

Microsoft Windows 7 Professional 64-bit 7601 ...Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz8.00 GBIntel(R) HD Graphics 4000
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Two HP Desktops. One in the Laundry Room / Bed Room.
OS
Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz
Motherboard
Hewlett-Packard 3396
Memory
8.00 GB
Graphics Card(s)
Intel(R) HD Graphics 4000
Sound Card
(1) Realtek High Definition Audio (2) Intel(R) Display Aud
Monitor(s) Displays
Hanns-G
Screen Resolution
1440 x 900 x 32 bits (4294967296 colors) @ 59 Hz
Hard Drives
(1) ATA WDC WD40EZRX-00S SCSI Disk Device (2) HP Officejet Pro 86 USB Device (3) WD My Book 1230 USB Device
PSU
Whatever came with the CMT.
Case
HP CMT Black.
Cooling
Whatever came with the CMT.
Keyboard
Logitech K740.
Mouse
Microsoft Optical Mouse 1000.
Internet Speed
Spectrum 25Mbs.
Antivirus
WebRoot, Microsoft Security Essentials.
Browser
EDGE
Other Info
HP Officejet Pro 8600 Plus.
WD MyBook 4TB.
the Original W-10 which came installed on this refurbed PC and I am installing W-7, that adds up to two installs, right?

It is one installation of win7.

When asked by the Microsoft telephone Registration System, I responded "two"

the correct answer is one
 

My Computers My Computers

  • At a glance

    7 X64i5 84002x8gb 3200mhz
    Computer type
    PC/Desktop
    OS
    7 X64
    CPU
    i5 8400
    Motherboard
    gigabyte b365m ds3h
    Memory
    2x8gb 3200mhz
    Hard Drives
    various
    PSU
    pure power 11 400w cm
    Case
    Coolermaster
    Cooling
    cryorig m9i
  • At a glance

    7x64g54008gb ddr4 2400
    Computer type
    PC/Desktop
    OS
    7x64
    CPU
    g5400
    Motherboard
    ga b365m ds3h
    Memory
    8gb ddr4 2400
    PSU
    xfx pro 450w
Good news then bad news!

I was able to get the Windows-7 Pro ACTIVATED but then I screwed it up.

I my exuberance at getting it ACTIVATED, I unplugged the Drive before pressing the Keyboard or the Mouse to discharge whatever.
As I experienced in the past, Something causes the Drive to be Unbootable.

I'm in need of a solution which will cause the Drive to be Rebootable.
It was my fault for going to quickly unplugging the Drive from inside the All-in-One.
Help if you can.

Mike
 
Last edited:

My Computer My Computer

At a glance

Microsoft Windows 7 Professional 64-bit 7601 ...Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz8.00 GBIntel(R) HD Graphics 4000
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Two HP Desktops. One in the Laundry Room / Bed Room.
OS
Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz
Motherboard
Hewlett-Packard 3396
Memory
8.00 GB
Graphics Card(s)
Intel(R) HD Graphics 4000
Sound Card
(1) Realtek High Definition Audio (2) Intel(R) Display Aud
Monitor(s) Displays
Hanns-G
Screen Resolution
1440 x 900 x 32 bits (4294967296 colors) @ 59 Hz
Hard Drives
(1) ATA WDC WD40EZRX-00S SCSI Disk Device (2) HP Officejet Pro 86 USB Device (3) WD My Book 1230 USB Device
PSU
Whatever came with the CMT.
Case
HP CMT Black.
Cooling
Whatever came with the CMT.
Keyboard
Logitech K740.
Mouse
Microsoft Optical Mouse 1000.
Internet Speed
Spectrum 25Mbs.
Antivirus
WebRoot, Microsoft Security Essentials.
Browser
EDGE
Other Info
HP Officejet Pro 8600 Plus.
WD MyBook 4TB.
I gave up and reinstalled and activated the O/S.

Thanks to everyone that offered assistance!
I will be more careful next time.
Best regards,
Mike Lynch
 

My Computer My Computer

At a glance

Microsoft Windows 7 Professional 64-bit 7601 ...Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz8.00 GBIntel(R) HD Graphics 4000
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Two HP Desktops. One in the Laundry Room / Bed Room.
OS
Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz
Motherboard
Hewlett-Packard 3396
Memory
8.00 GB
Graphics Card(s)
Intel(R) HD Graphics 4000
Sound Card
(1) Realtek High Definition Audio (2) Intel(R) Display Aud
Monitor(s) Displays
Hanns-G
Screen Resolution
1440 x 900 x 32 bits (4294967296 colors) @ 59 Hz
Hard Drives
(1) ATA WDC WD40EZRX-00S SCSI Disk Device (2) HP Officejet Pro 86 USB Device (3) WD My Book 1230 USB Device
PSU
Whatever came with the CMT.
Case
HP CMT Black.
Cooling
Whatever came with the CMT.
Keyboard
Logitech K740.
Mouse
Microsoft Optical Mouse 1000.
Internet Speed
Spectrum 25Mbs.
Antivirus
WebRoot, Microsoft Security Essentials.
Browser
EDGE
Other Info
HP Officejet Pro 8600 Plus.
WD MyBook 4TB.
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