MS Office 2007 problem

[michaelas]

Hi,
This is my first post to this forum. I just purchased a new ACER laptop with
Win 7 on it, and am trying to activate the 60 day Office 7 tryout. When I click on the link to take me to the site to enable it, I keep getting "Failure to connect to web server." I have Firefox and Internet Explorer and both work fine.

When I try to open a Word document I am prompted for my 25 character code. When I put it in get a response that it is invalid.

I'm feeling inclined to remove Office 7 and install my copy of Office 2003.

Also I'm getting a glitchy feeling that I may not be able to uninstall
Office 7 easily.

Can someone give me some hope in navigating this very foreign OS?
thanks.

 

[Bill2]

What key are you entering? I hope its not the one at the back of your computer. The Office trial key would be on its own package in your computer kit.

 

[surfasb]

Yeah, just type in the key. No need to use the Internet.

 

[michaelas]

I'm using the product key on the bottom of the laptop - 25 characters.
On the desktop I clicked an icon for the 60 day trial, and it takes me to a window to either activate, buy, or try Office 78. Activating won't accept the key I've got.

I don't understand where I type in the product key if I don't have to get on the internet.

There is no "computer kit." No Windows disc. I got the laptop from Staples, with Win 7 already installed.

Sorry. I know this probably sounds confusing. If you could just outline the basic steps I need to do that would be fine.

I am also ok with getting rid of Office 7 and installing Office 2003 (which I already have on disc), except I'm not sure the best way to do it.
Thanks

 

[jeffro75]

That key on the bottom is most likely for the Operating System, not Office. You need to buy it to get a valid key.

 

[CassiOfficeTeam]

Hi Michaelas,

I agree with Jeffro75. Most laptops do not come with Microsoft Office (unless you specifically paid for it). I am guessing the key that you are entering is the product key for Windows 7 that came preinstalled on your laptop.

Try going here to download the trial of Microsoft Office 2007 - Try Microsoft Office 2007 - Download Microsoft Office Software. And, here are the set up and installation directions - Set Up and Installation - Microsoft Office 2007 Trial Software Customer Support. At the end of the 60-day trial period, you will have the option to purchase Office 2007.

Or, if you'd rather wait until next month, you can purchase Office 2010 instead (or, you can pre-order now - Compare Office 2010 Suites – Preorder from Microsoft Store)

Cheers,
Cassie
MSFT Office Outreach

 

[michaelas]

Thanks for the replies. You're right. The code I was putting in was for Windows 7, not Office 2007. Oh well. Live & learn! Anyway, I did manage to get the trial version of Office 2007 and am checking it out. I'm happy again!

Appreciate the help!!