MS SyncToy 2.1x64 Doesn't Recognize Files are Identical

terrymorse

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I use SyncToy 2.1 to synchronize files in My Documents between my Win7 Dell laptop and my Win XP Dell desktop. These days, I do most of my work on the laptop and use the desktop as a backup device.

Somehow, a few days ago, the files in My Pictures on the desktop got deleted, so I restored them from a back-up. To reiterate, these were files I had backed up from my laptop to my desktop using SyncToy, then backed up from the desktop to an external hard drive. I then deleted the SyncToy .dat files from My Documents on both computers, and ran SyncToy. Although the picture files on both computers have identical names, dates and sizes, SyncToy wants to copy all the files in My Pictures from the desktop to the laptop.

I copied the files in My Pictures from the laptop to the desktop using Windows Explorer so they would be unquestionably identical, deleted the SyncToy .dat files, and previewed the synchro between the two libraries, and SyncToy still sees the ones on the desktop as newer. In the preview window, it doesn't show any "last modified" date for the picture files on the laptop, though they are identical when you look at the file properties in Windows Explorer, and are detected by Directory Compare (Glenn Alcott Software), which considers all the My Pictures files on both computers identical.

Is there any way I can force SyncToy to recognize that the files are identical, hence the ones on the laptop don't need to be overwritten by the ones on the desktop?

Thank you,
Terry
 

My Computer My Computer

At a glance

Windows 7 Home 64-bitIntel Core 2 Duo T66704 GB RAMIntel Mobile 4 Series Express Chipset Family
Computer type
Laptop
Computer Manufacturer/Model Number
Dell Vostro 1320
OS
Windows 7 Home 64-bit
CPU
Intel Core 2 Duo T6670
Memory
4 GB RAM
Graphics Card(s)
Intel Mobile 4 Series Express Chipset Family
Hard Drives
Seagate ST9500420ASG
Antivirus
Norton Internet Security 2014
Browser
Firefox 32.0.1
Please upload a copy of SyncToyLog.txt from C:\{User}\AppData\Local\Microsoft\SyncToy\2.0 so we can see what its done. A copy of the .dat may also be useful.
 

My Computer My Computer

At a glance

Windows 10 Pro x64 ; Xubuntu x64Intel i7 860 @ 2.80 GHz O/C'ed to 4.0GHz16GB Corsair Vengance DDR3 @ 661 MHz Dual Cha...EVGA NVidia GTX 560 1024MB
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Golden Mk. I.4
OS
Windows 10 Pro x64 ; Xubuntu x64
CPU
Intel i7 860 @ 2.80 GHz O/C'ed to 4.0GHz
Motherboard
Gigabyte P55A-UD3R Rev.1. Award BIOS F13
Memory
16GB Corsair Vengance DDR3 @ 661 MHz Dual Channel (9-9-9-24)
Graphics Card(s)
EVGA NVidia GTX 560 1024MB
Sound Card
Realtek Integrated
Monitor(s) Displays
Dual Samsung SyncMaster 2494HS
Screen Resolution
1920*1080 and 1920*1080
Hard Drives
1*Samsung 840 EVO 120GB SSD;
1*OCZ Vertex 2 60GB SSD;
2*Samsung F3 SpinPoint 1TB in RAID0;
1*Samsung F1 SpinPoint 1TB;
2*Western Digital 1TB External USB 3.0
1*Western Digital 500GB External USB 3.0
1*Seagate 500GB External USB 2.0
PSU
Thermaltake ToughPower QFan 750W
Case
Thermaltake Element S VK60001W2Z
Cooling
Corsair H60 Water Cooling, 2*230mm and 2*80mm case fans
Keyboard
Logitech G110
Mouse
Logitech MX518
There is no log file, presumably because I previewed the synchronization but didn't actually run it. The latest .dat file is attached, but I had to change the extension to .txt, because .dat isn't one of the valid extensions.

Thank you,
Terry
 

Attachments

My Computer My Computer

At a glance

Windows 7 Home 64-bitIntel Core 2 Duo T66704 GB RAMIntel Mobile 4 Series Express Chipset Family
Computer type
Laptop
Computer Manufacturer/Model Number
Dell Vostro 1320
OS
Windows 7 Home 64-bit
CPU
Intel Core 2 Duo T6670
Memory
4 GB RAM
Graphics Card(s)
Intel Mobile 4 Series Express Chipset Family
Hard Drives
Seagate ST9500420ASG
Antivirus
Norton Internet Security 2014
Browser
Firefox 32.0.1
File upload

There is no log file, presumably because I previewed the synchronization but didn't actually run it. The latest .dat file is attached, but I had to change the extension to .txt, because .dat isn't one of the valid extensions.

Thank you,
Terry

Renaming the extension - it seems to have corrupted the file. Just zip the .dat file and upload it with the .zip extension.
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bit 7601 ...AMD C-60 APU with Radeon(tm) HD Graphics4.00 GBAMD Radeon HD 6290 Graphics
Computer type
Laptop
Computer Manufacturer/Model Number
ASUS
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
AMD C-60 APU with Radeon(tm) HD Graphics
Motherboard
ASUSTeK COMPUTER INC. X501U
Memory
4.00 GB
Graphics Card(s)
AMD Radeon HD 6290 Graphics
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
Hitachi HTS545050A7E380 SATA Disk Device
Antivirus
Comodo CIS & FW, SecureAplus App Whitelisting, Threatfire
Browser
Cyberfox 64bit, Opera 64bit, Airfox
Other Info
Spy-The-Spy, HitmanPro.Alert, Norton Connect Safe, MJRegWatcher, BitDefender TrafficLight, Voodoo Shield, Zemana AntiMalware
Since I first posted this, I have uninstalled and re-installed Synctoy, but that didn't fix the problem. I then let Synctoy do what it wanted: to copy all the My Pictures files from the desktop to the laptop (bearing in mind that they are identical, since I had previously copied all the files from the laptop to the desktop). I ran Synctoy again, and it still doesn't recognize the files as identical. Something is broken.

I'm attaching a copy of the latest log file to this message.

Thank you,
Terry
 

My Computer My Computer

At a glance

Windows 7 Home 64-bitIntel Core 2 Duo T66704 GB RAMIntel Mobile 4 Series Express Chipset Family
Computer type
Laptop
Computer Manufacturer/Model Number
Dell Vostro 1320
OS
Windows 7 Home 64-bit
CPU
Intel Core 2 Duo T6670
Memory
4 GB RAM
Graphics Card(s)
Intel Mobile 4 Series Express Chipset Family
Hard Drives
Seagate ST9500420ASG
Antivirus
Norton Internet Security 2014
Browser
Firefox 32.0.1
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