mgadams,
Pressing on with FRST...
:info: Please open Notepad (Start > All Programs > Accessories > Notepad)
Copy the entire contents of the code box below
Save it on the Desktop, and name it:
fixlist.txt
Code:
start
HKCU\...\Run: [Google Update*] - [x] <===== ATTENTION (ZeroAccess rootkit hidden path)
MountPoints2: {0abd8d5c-5e46-11e2-8c56-e89a8f68d47a} - F:\setup.exe -a
MountPoints2: {b0fdca7b-f97f-11e0-a201-e89a8f68d47a} - F:\setup.exe -a
SearchScopes: HKLM - {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
SearchScopes: HKCU - DefaultScope {6A1806CD-94D4-4689-BA73-E35EA1EA9990} URL =
SearchScopes: HKCU - {2fa28606-de77-4029-af96-b231e3b8f827} URL =
SearchScopes: HKCU - {6A1806CD-94D4-4689-BA73-E35EA1EA9990} URL =
SearchScopes: HKCU - {b7fca997-d0fb-4fe0-8afd-255e89cf9671} URL =
SearchScopes: HKCU - {ec29edf6-ad3c-4e1c-a087-d6cb81400c43} URL =
Toolbar: HKLM - Upromise RewardU Toolbar - {BCB2559D-DE26-E8F4-D552-AE05CE2BAC69} - C:\Program Files\Upromise RewardU Toolbar\Toolbar.dll ()
Toolbar: HKCU - No Name - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - No File
Toolbar: HKCU - No Name - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No File
Toolbar: HKCU -Upromise RewardU Toolbar - {BCB2559D-DE26-E8F4-D552-AE05CE2BAC69} - C:\Program Files\Upromise RewardU Toolbar\Toolbar.dll ()
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} [URL]http://java.sun.com/update/1.6.0/jinstall-1_6_0_37-windows-i586.cab[/URL]
DPF: {CAFEEFAC-0016-0000-0037-ABCDEFFEDCBA} [URL]http://java.sun.com/update/1.6.0/jinstall-1_6_0_37-windows-i586.cab[/URL]
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} [URL]http://java.sun.com/update/1.6.0/jinstall-1_6_0_37-windows-i586.cab[/URL]
CHR Plugin: (QuickTime Plug-in 7.7.2) - C:\Program Files\QuickTime\plugins\npqtplugin6.dll No File
CHR Plugin: (QuickTime Plug-in 7.7.2) - C:\Program Files\QuickTime\plugins\npqtplugin7.dll No File
CHR Plugin: (AmazonMP3DownloaderPlugin) - C:\Program Files\Amazon\MP3 Downloader\npAmazonMP3DownloaderPlugin.dll No File
CHR Plugin: (Google Update) - C:\Program Files\Google\Update\1.3.21.111\npGoogleUpdate3.dll No File
CHR Plugin: (BrowserPlus (from Yahoo!) v2.9.8) - C:\Users\Tina Adams\AppData\Local\Yahoo!\BrowserPlus\2.9.8\Plugins\npybrowserplus_2.9.8.dll No File
CHR Plugin: (Silverlight Plug-In) - c:\Program Files\Microsoft Silverlight\4.1.10329.0\npctrl.dll No File
C:\Users\Tina Adams\AppData\Local\Google\Desktop\Install
C:\Program Files\Google\Desktop\Install
DeleteJunctionsIndirectory: C:\Program Files\Windows Defender
DeleteJunctionsIndirectory: C:\Program Files\Microsoft Security Client
end
Note: This script is written specifically for use only on this computer.
Running this on another computer may cause damage to the Operating System!!
Run
FRST, and press the
Fix button, just once, and wait.
The tool creates a report on the pen drive called:
Fixlog.txt
:ar: Please post the
Fixlog.txt in your reply.
:info: Please go to the
TDSSKiller Download, and select the .exe version
Double-click on TDSSKiller.exe to run the program.
When the TDSSKiller console opens, click on:
Change Parameters
Under
Additional Options, place a check in the box next to:
Detect TDLFS File System
Click: OK
Press:
Start Scan
•If a suspicious object is detected by this program, the default action is Skip. Leave this action as is, and click on: Continue
•If malicious objects are found, they show in the Scan results.
•Ensure Cure (the default action) is selected, then click: Continue > Reboot now, to finish the cleaning process.
(Note: If Cure is not available, select Skip, >>Do not select: Delete<<)
When done, the tool creates a log on the disk with the Windows Operating System, normally C:\
Logs have a name like:
C:\TDSSKiller.X.X.X_08.30.2013_15.31.43_log.txt
:ar: Please attach the TDSSKiller log in your reply.
Let's get the results from these programs, and take it from there. There are still more repairs to be done.