Solved Mse potentially unprotected

[Indian]

In using Microsoft Security Essentials version 2.0.657.0 with Windows 7 Pro. In download new definitions daily and run a scan weekly, monitoring is turned on. The last two days the icon is burnt orange in color and the program says I’m POTENTIALLY UNPROTECTED. I ran a scan yesterday and one today but still no “green” light. Could it be a recent update? I turned off Malware byte and that didn’t help. If I re-boot I’ll get the green icon but only for a few minutes and then it turns burnt orange. What is happening? Thanks.

I checked for a new version within MSE and none available only to find here that there is a new version. I'll go get it and hope it solves the problem.

 

[LiquidSnak]

Have you done a full scan?

 

[Indian]

yes

 

[LiquidSnak]

Well excuse me. You just said "scan" and didn't specify what type in your original post. No need to yell.

 

[Indian]

Security Essentials Version: 2.1.1116.0
Antimalware Client Version: 3.0.8402.0
Engine Version: 1.1.7000.0
Antivirus definition: 1.107.917.0
Antispyware definition: 1.107.917.0
Network Inspection System Engine Version: 2.0.5854.0
Network Inspection System Definition Version: 9.196.0.0

I have upgraded the application software, see above, ran a full scan and still show UnProtected

 

[techmonkey74]

You may wait to hear from someone else here or see if it fixes itself but I did find this:

Potentiall Unprotected - Scanned/Says not run - Microsoft Answers

 

[bru]

Do you run CCleaner? With their latest upgrade they added a MS Antimalware to applications. It is checked by default. It cleans out the MSE logs so MSE thinks you haven't run a scan.

When I got the "potentially unprotected" warning I was pulling my hair out. Tried numerous things including installing the upgrade and was about ready to uninstall/reinstall when I found out. I feel Piriform should have done a bit more homework before they implemented this.

CCleaner v3.08.1475 and Microsoft Security Essentials - Piriform Community Forums

 

[Indian]

Yes, Thanks for the info,

The Fix

CCleaner deletes the log files from scans made by MSSE. To disable this behavior, deselect the MS Antimalware option under Applications -> Windows

 

[bru]

Glad it worked. You may have to update definitions manually and run a manual scan to refresh the logs. Mine is still trying to get back in sync.

 

[Indian]

See reply above - upgraded yesterday thinking that would solve the problem. All seems okay now, thanks again.