MSE Scan stops if monitor switched off.

HairyScot

New member
Power User
Local time
11:32 PM
Messages
113
I recently discovered that if I switch off my monitor while Microsoft Security Essentials is running a scan then the scan is paused until I switch the monitor on again.
How can I prevent this happening?
 
Last edited:

My Computer My Computer

At a glance

Microsoft Windows 7 Professional 64-bit 7601 ...Intel(R) Core(TM) i5-3470 CPU @ 3.20GHz8 GB DDR3 1600MHZAMD Radeon HD 6570
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Build
OS
Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i5-3470 CPU @ 3.20GHz
Motherboard
ASUSTeK COMPUTER INC. H61M-K
Memory
8 GB DDR3 1600MHZ
Graphics Card(s)
AMD Radeon HD 6570
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Monitor(s) Displays
Dell 2407 WFP
Screen Resolution
1920x1080
Hard Drives
SAMSUNG HD103SJ ATA Device 1TB
ST31000524AS ATA Device 1TB
Keyboard
Logitech
Mouse
Logitech

My Computer My Computer

At a glance

Windows 10 Pro x64 ; Xubuntu x64Intel i7 860 @ 2.80 GHz O/C'ed to 4.0GHz16GB Corsair Vengance DDR3 @ 661 MHz Dual Cha...EVGA NVidia GTX 560 1024MB
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Golden Mk. I.4
OS
Windows 10 Pro x64 ; Xubuntu x64
CPU
Intel i7 860 @ 2.80 GHz O/C'ed to 4.0GHz
Motherboard
Gigabyte P55A-UD3R Rev.1. Award BIOS F13
Memory
16GB Corsair Vengance DDR3 @ 661 MHz Dual Channel (9-9-9-24)
Graphics Card(s)
EVGA NVidia GTX 560 1024MB
Sound Card
Realtek Integrated
Monitor(s) Displays
Dual Samsung SyncMaster 2494HS
Screen Resolution
1920*1080 and 1920*1080
Hard Drives
1*Samsung 840 EVO 120GB SSD;
1*OCZ Vertex 2 60GB SSD;
2*Samsung F3 SpinPoint 1TB in RAID0;
1*Samsung F1 SpinPoint 1TB;
2*Western Digital 1TB External USB 3.0
1*Western Digital 500GB External USB 3.0
1*Seagate 500GB External USB 2.0
PSU
Thermaltake ToughPower QFan 750W
Case
Thermaltake Element S VK60001W2Z
Cooling
Corsair H60 Water Cooling, 2*230mm and 2*80mm case fans
Keyboard
Logitech G110
Mouse
Logitech MX518
That's pretty bizarre actually - unless by "turning off the monitor" you really mean "putting your system to sleep."

Is that what you do?
 

My Computer My Computer

At a glance

Windows 7 Professional SP1 32-bitIntel Core 2 Duo E6600 2.4GHz4GB DDR2-667 (4x1GB in dual-channel config)nVidia GeForce 9800 GT
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom-built
OS
Windows 7 Professional SP1 32-bit
CPU
Intel Core 2 Duo E6600 2.4GHz
Motherboard
Asus PL5D2
Memory
4GB DDR2-667 (4x1GB in dual-channel config)
Graphics Card(s)
nVidia GeForce 9800 GT
Sound Card
Creative X-Fi XtremeMusic
Monitor(s) Displays
Acer P236H
Screen Resolution
1920x1200 (DVI)
Hard Drives
OCZ SSD Vertex Plus 60GB SATA (Firmware 3.55), 64MB cache
Hitachi HD321KJ SATA, 320GB, 7200rpm, 16MB cache
PSU
Antec TruePower 2.0
Case
Cooler Master Centurion
Cooling
Too many fans
Keyboard
Standard
Mouse
Microsoft wireless optical mouse
Internet Speed
AT&T U-verse (18mbit/sec)
Antivirus
Microsoft Security Essentials
Browser
Firefox
Other Info
Other devices:
Compaq CQ-60 laptop
Google Nexus 7 (2012) tablet
Nvidia SHIELD tablet (US/LTE)
Hardkernel ODROID-XU single-board computer (Samsung Exynos 5420)
Hi,

MSE runs completely independantly of the monitor....but just to check, I turned off the monitor during a scan and it has no effect on MSEl, as expected.

Can you complete the steps in this tutorial (don't forget Step #5):

http://www.sevenforums.com/tutorials/180324-system-info-see-your-system-specs.html

And can you also tell us how do you turn the monitor off?

Regards,
Golden

Have updated sysinfo.

I turn the monitor off by pressing the on/off button on the monitor.

The current power plan is set to "never sleep".

I have noticed this behaviour on a couple of occasions.
I start a scan, turn off the monitor, go to bed. When I switch monitor on again the scan has not progressed.
:confused:
 

My Computer My Computer

At a glance

Microsoft Windows 7 Professional 64-bit 7601 ...Intel(R) Core(TM) i5-3470 CPU @ 3.20GHz8 GB DDR3 1600MHZAMD Radeon HD 6570
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Build
OS
Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i5-3470 CPU @ 3.20GHz
Motherboard
ASUSTeK COMPUTER INC. H61M-K
Memory
8 GB DDR3 1600MHZ
Graphics Card(s)
AMD Radeon HD 6570
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Monitor(s) Displays
Dell 2407 WFP
Screen Resolution
1920x1080
Hard Drives
SAMSUNG HD103SJ ATA Device 1TB
ST31000524AS ATA Device 1TB
Keyboard
Logitech
Mouse
Logitech
Hi,

Can you do a small test?

Start a scan, then turn your monitor off and take note of the scan progress as you do that, then turn it back on after 30 seconds. Has the scan progressed, or has it started at exactly the same point as when you turned the monitor off?

Regards,
Golden
 

My Computer My Computer

At a glance

Windows 10 Pro x64 ; Xubuntu x64Intel i7 860 @ 2.80 GHz O/C'ed to 4.0GHz16GB Corsair Vengance DDR3 @ 661 MHz Dual Cha...EVGA NVidia GTX 560 1024MB
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Golden Mk. I.4
OS
Windows 10 Pro x64 ; Xubuntu x64
CPU
Intel i7 860 @ 2.80 GHz O/C'ed to 4.0GHz
Motherboard
Gigabyte P55A-UD3R Rev.1. Award BIOS F13
Memory
16GB Corsair Vengance DDR3 @ 661 MHz Dual Channel (9-9-9-24)
Graphics Card(s)
EVGA NVidia GTX 560 1024MB
Sound Card
Realtek Integrated
Monitor(s) Displays
Dual Samsung SyncMaster 2494HS
Screen Resolution
1920*1080 and 1920*1080
Hard Drives
1*Samsung 840 EVO 120GB SSD;
1*OCZ Vertex 2 60GB SSD;
2*Samsung F3 SpinPoint 1TB in RAID0;
1*Samsung F1 SpinPoint 1TB;
2*Western Digital 1TB External USB 3.0
1*Western Digital 500GB External USB 3.0
1*Seagate 500GB External USB 2.0
PSU
Thermaltake ToughPower QFan 750W
Case
Thermaltake Element S VK60001W2Z
Cooling
Corsair H60 Water Cooling, 2*230mm and 2*80mm case fans
Keyboard
Logitech G110
Mouse
Logitech MX518
Hi,

Can you do a small test?

Start a scan, then turn your monitor off and take note of the scan progress as you do that, then turn it back on after 30 seconds. Has the scan progressed, or has it started at exactly the same point as when you turned the monitor off?

Regards,
Golden

Tried that and the scan does progress.
The disk activity light flickers, as it does when I do my overnight scan.
I guess one night I should stay awake and watch it until it stops. :)
 
Last edited:

My Computer My Computer

At a glance

Microsoft Windows 7 Professional 64-bit 7601 ...Intel(R) Core(TM) i5-3470 CPU @ 3.20GHz8 GB DDR3 1600MHZAMD Radeon HD 6570
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Build
OS
Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i5-3470 CPU @ 3.20GHz
Motherboard
ASUSTeK COMPUTER INC. H61M-K
Memory
8 GB DDR3 1600MHZ
Graphics Card(s)
AMD Radeon HD 6570
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Monitor(s) Displays
Dell 2407 WFP
Screen Resolution
1920x1080
Hard Drives
SAMSUNG HD103SJ ATA Device 1TB
ST31000524AS ATA Device 1TB
Keyboard
Logitech
Mouse
Logitech
Hi,

Are any of your componenets set to sleep after a period of inactivity? Can you check in your Power Plan settings?

Regards,
Golden
 

My Computer My Computer

At a glance

Windows 10 Pro x64 ; Xubuntu x64Intel i7 860 @ 2.80 GHz O/C'ed to 4.0GHz16GB Corsair Vengance DDR3 @ 661 MHz Dual Cha...EVGA NVidia GTX 560 1024MB
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Golden Mk. I.4
OS
Windows 10 Pro x64 ; Xubuntu x64
CPU
Intel i7 860 @ 2.80 GHz O/C'ed to 4.0GHz
Motherboard
Gigabyte P55A-UD3R Rev.1. Award BIOS F13
Memory
16GB Corsair Vengance DDR3 @ 661 MHz Dual Channel (9-9-9-24)
Graphics Card(s)
EVGA NVidia GTX 560 1024MB
Sound Card
Realtek Integrated
Monitor(s) Displays
Dual Samsung SyncMaster 2494HS
Screen Resolution
1920*1080 and 1920*1080
Hard Drives
1*Samsung 840 EVO 120GB SSD;
1*OCZ Vertex 2 60GB SSD;
2*Samsung F3 SpinPoint 1TB in RAID0;
1*Samsung F1 SpinPoint 1TB;
2*Western Digital 1TB External USB 3.0
1*Western Digital 500GB External USB 3.0
1*Seagate 500GB External USB 2.0
PSU
Thermaltake ToughPower QFan 750W
Case
Thermaltake Element S VK60001W2Z
Cooling
Corsair H60 Water Cooling, 2*230mm and 2*80mm case fans
Keyboard
Logitech G110
Mouse
Logitech MX518
Hi,

Are any of your componenets set to sleep after a period of inactivity? Can you check in your Power Plan settings?

Regards,
Golden

Checked. Nothing set to sleep.
 

My Computer My Computer

At a glance

Microsoft Windows 7 Professional 64-bit 7601 ...Intel(R) Core(TM) i5-3470 CPU @ 3.20GHz8 GB DDR3 1600MHZAMD Radeon HD 6570
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Build
OS
Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i5-3470 CPU @ 3.20GHz
Motherboard
ASUSTeK COMPUTER INC. H61M-K
Memory
8 GB DDR3 1600MHZ
Graphics Card(s)
AMD Radeon HD 6570
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Monitor(s) Displays
Dell 2407 WFP
Screen Resolution
1920x1080
Hard Drives
SAMSUNG HD103SJ ATA Device 1TB
ST31000524AS ATA Device 1TB
Keyboard
Logitech
Mouse
Logitech
Mmmm. I can't explain it. What I suggest is running the scan again overmight, but instead of turning off the monitor, simply let the screensaver kick in. The examine again in the morning to see what it looks like.

Regards,
Golden
 

My Computer My Computer

At a glance

Windows 10 Pro x64 ; Xubuntu x64Intel i7 860 @ 2.80 GHz O/C'ed to 4.0GHz16GB Corsair Vengance DDR3 @ 661 MHz Dual Cha...EVGA NVidia GTX 560 1024MB
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Golden Mk. I.4
OS
Windows 10 Pro x64 ; Xubuntu x64
CPU
Intel i7 860 @ 2.80 GHz O/C'ed to 4.0GHz
Motherboard
Gigabyte P55A-UD3R Rev.1. Award BIOS F13
Memory
16GB Corsair Vengance DDR3 @ 661 MHz Dual Channel (9-9-9-24)
Graphics Card(s)
EVGA NVidia GTX 560 1024MB
Sound Card
Realtek Integrated
Monitor(s) Displays
Dual Samsung SyncMaster 2494HS
Screen Resolution
1920*1080 and 1920*1080
Hard Drives
1*Samsung 840 EVO 120GB SSD;
1*OCZ Vertex 2 60GB SSD;
2*Samsung F3 SpinPoint 1TB in RAID0;
1*Samsung F1 SpinPoint 1TB;
2*Western Digital 1TB External USB 3.0
1*Western Digital 500GB External USB 3.0
1*Seagate 500GB External USB 2.0
PSU
Thermaltake ToughPower QFan 750W
Case
Thermaltake Element S VK60001W2Z
Cooling
Corsair H60 Water Cooling, 2*230mm and 2*80mm case fans
Keyboard
Logitech G110
Mouse
Logitech MX518
Mmmm. I can't explain it. What I suggest is running the scan again overmight, but instead of turning off the monitor, simply let the screensaver kick in. The examine again in the morning to see what it looks like.

Regards,
Golden

Started scan and let blank screensaver kick in. Scan completed successfully. :)

However, I am still puzzled by the fact that powering off monitor causes scan to be suspended. :confused:

In any event, after reading the recent reports from AV Comparatives, I have decided to give Avast a try.
 
Last edited:

My Computer My Computer

At a glance

Microsoft Windows 7 Professional 64-bit 7601 ...Intel(R) Core(TM) i5-3470 CPU @ 3.20GHz8 GB DDR3 1600MHZAMD Radeon HD 6570
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Build
OS
Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i5-3470 CPU @ 3.20GHz
Motherboard
ASUSTeK COMPUTER INC. H61M-K
Memory
8 GB DDR3 1600MHZ
Graphics Card(s)
AMD Radeon HD 6570
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Monitor(s) Displays
Dell 2407 WFP
Screen Resolution
1920x1080
Hard Drives
SAMSUNG HD103SJ ATA Device 1TB
ST31000524AS ATA Device 1TB
Keyboard
Logitech
Mouse
Logitech
Hi,

There can only be 2 explanations:

1. Powering off the monitor sends a signal to the PC to go to sleep - I have never heard of that before, and am unconvinced that might be the cause.

2. Random freeze of MSE that is coincident with the monitor being turned off - this can be easily checked.

See if you can replicate the issue : run an overnight scan, and turn the monitor off again.

Regards,
Golden
 

My Computer My Computer

At a glance

Windows 10 Pro x64 ; Xubuntu x64Intel i7 860 @ 2.80 GHz O/C'ed to 4.0GHz16GB Corsair Vengance DDR3 @ 661 MHz Dual Cha...EVGA NVidia GTX 560 1024MB
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Golden Mk. I.4
OS
Windows 10 Pro x64 ; Xubuntu x64
CPU
Intel i7 860 @ 2.80 GHz O/C'ed to 4.0GHz
Motherboard
Gigabyte P55A-UD3R Rev.1. Award BIOS F13
Memory
16GB Corsair Vengance DDR3 @ 661 MHz Dual Channel (9-9-9-24)
Graphics Card(s)
EVGA NVidia GTX 560 1024MB
Sound Card
Realtek Integrated
Monitor(s) Displays
Dual Samsung SyncMaster 2494HS
Screen Resolution
1920*1080 and 1920*1080
Hard Drives
1*Samsung 840 EVO 120GB SSD;
1*OCZ Vertex 2 60GB SSD;
2*Samsung F3 SpinPoint 1TB in RAID0;
1*Samsung F1 SpinPoint 1TB;
2*Western Digital 1TB External USB 3.0
1*Western Digital 500GB External USB 3.0
1*Seagate 500GB External USB 2.0
PSU
Thermaltake ToughPower QFan 750W
Case
Thermaltake Element S VK60001W2Z
Cooling
Corsair H60 Water Cooling, 2*230mm and 2*80mm case fans
Keyboard
Logitech G110
Mouse
Logitech MX518
Back
Top