MSE updates failed, error code 0xc8000222

zephychan

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so I tried to update the MSE today, but it failed with the description of failure followed:

error code: 0xc8000222
error description: cancel the scan

what's actually wrong with it? what should I do to be able to update the MSE? thanks in advance.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Toshiba Satellite L510-P4019
OS
Windows 7 Ultimate x86/32bit Build 7600
CPU
Intel Pentium(R) Dual-Core CPU [email protected]
Motherboard
TOSHIBA Portable PC
Memory
5GB DDR3 of RAM, 3GB usable (2 sticks)
Graphics Card(s)
Mobile Intel(R) 4 Series Express Chipset Family
Sound Card
Microsoft High Audio Definitions
Screen Resolution
1366x768
Hard Drives
Toshiba MK3263GSX ATA Device 320GB, WD Ext. HDD My Passport 070A 250GB
Mouse
Toshiba U20 Blue LED Techonology USB Optical Mouse
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Avast! Free Antivirus, Malwarebytes Anti-Malware
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Mozilla Firefox, Safari
zephychan,

Are you having problems with Windows Update also?

Please do the following:
Downloading Farbar Service Scanner

Save to the Desktop.



Make sure the following options are checked:
  • Internet Services
  • Windows Firewall
  • System Restore
  • Security Center
  • Windows Update
  • Windows Defender
Press: Scan

FSS creates a log, FSS.txt, on the Desktop.

Please provide the FSS.txt in your reply.


Also, let's see what your system shows with the following short scan...

Please download RogueKiller:
http://tigzy.geekstogo.com/roguekiller.php

Select the 32-bit version for your system.
Click the dark-blue button to download.
Save to the Desktop.

Close all windows and browsers.
Right-click and select: Run as Administrator

At the program console, wait for the prescan to finish. (Under Status, it says: Prescan finished.)
press: SCAN

When done, a report opens on the Desktop: RKreport.txt

Please provide the RKreport.txt (Mode: Scan) in your reply.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
An ol' eMachines
OS
Windows 7 Home Premium
Internet Speed
Fine for me...I'm retired!
a few weeks ago I was having a problem with windows update though, but I knew it was the failure of my connection for not able to download some of the updates completely (I have rolled back to the restore point before the updates installed and I have not been brave enough to do windows update again since my internet connection isn't that strong).

okay, thanks for the reply. I will later do what you instructed once I got home, I'm still in college. thank you very much! :D
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Toshiba Satellite L510-P4019
OS
Windows 7 Ultimate x86/32bit Build 7600
CPU
Intel Pentium(R) Dual-Core CPU [email protected]
Motherboard
TOSHIBA Portable PC
Memory
5GB DDR3 of RAM, 3GB usable (2 sticks)
Graphics Card(s)
Mobile Intel(R) 4 Series Express Chipset Family
Sound Card
Microsoft High Audio Definitions
Screen Resolution
1366x768
Hard Drives
Toshiba MK3263GSX ATA Device 320GB, WD Ext. HDD My Passport 070A 250GB
Mouse
Toshiba U20 Blue LED Techonology USB Optical Mouse
Antivirus
Avast! Free Antivirus, Malwarebytes Anti-Malware
Browser
Mozilla Firefox, Safari
Whenever you are ready.

There is quite a time difference. It is 11:35PM Wednesday 6March here, and 2:35PM Thursday 7March where you are at. :)
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
An ol' eMachines
OS
Windows 7 Home Premium
Internet Speed
Fine for me...I'm retired!
I'm currently staying at Jakarta, Indonesia now. the timezone I provided here is Japan's, since I moved regularly between the two areas. :)
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Toshiba Satellite L510-P4019
OS
Windows 7 Ultimate x86/32bit Build 7600
CPU
Intel Pentium(R) Dual-Core CPU [email protected]
Motherboard
TOSHIBA Portable PC
Memory
5GB DDR3 of RAM, 3GB usable (2 sticks)
Graphics Card(s)
Mobile Intel(R) 4 Series Express Chipset Family
Sound Card
Microsoft High Audio Definitions
Screen Resolution
1366x768
Hard Drives
Toshiba MK3263GSX ATA Device 320GB, WD Ext. HDD My Passport 070A 250GB
Mouse
Toshiba U20 Blue LED Techonology USB Optical Mouse
Antivirus
Avast! Free Antivirus, Malwarebytes Anti-Malware
Browser
Mozilla Firefox, Safari
Do you have SP-1 installed?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home made Desktop
OS
Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
CPU
Intel i7-6800K @ 4.3
Motherboard
ASUS X-99 Deluxe II
Memory
Corsair Platinum 16 gig @2400
Graphics Card(s)
EVGA GTX 1070 OC
Monitor(s) Displays
Asus 27" LED LCD/VE278Q
Screen Resolution
1920-1080 or 1280-720 HDMI
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INTEL SSD 730-240 Gb Sata 3.0/
PSU
EVGA Platium 1200W
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Phanteks Luxe Tempered Glass 8 fans/ one radiator
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XSPC/ Water Cooled CPU
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Das 4 Professional
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Logitech M705/MX Anywhere 2-S
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100 mbits
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Microsoft Security Essentials/ Malwarebytes Premium 3.0/ SAS
Browser
I.E. 11 default/Firefox/ ISP Time Warner Cable/Spectrum
Other Info
LG BluRay Burner/
Sound system-KLipsch-THX/
Icy Dock ssd Hot Swap bays.
oh no, I don't have SP 1 installed.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Toshiba Satellite L510-P4019
OS
Windows 7 Ultimate x86/32bit Build 7600
CPU
Intel Pentium(R) Dual-Core CPU [email protected]
Motherboard
TOSHIBA Portable PC
Memory
5GB DDR3 of RAM, 3GB usable (2 sticks)
Graphics Card(s)
Mobile Intel(R) 4 Series Express Chipset Family
Sound Card
Microsoft High Audio Definitions
Screen Resolution
1366x768
Hard Drives
Toshiba MK3263GSX ATA Device 320GB, WD Ext. HDD My Passport 070A 250GB
Mouse
Toshiba U20 Blue LED Techonology USB Optical Mouse
Antivirus
Avast! Free Antivirus, Malwarebytes Anti-Malware
Browser
Mozilla Firefox, Safari
I don't know how to put it, but... it seems the MSE's working properly again? :sarc: I've just have finished the Farbar Service Scanner, and the MSE's already updated? :huh: what do you think, should I just go on with the Rogue Killer scan? and still post the two results of them here? ._.

here's the FSS.txt log, I'll try to do the RogueKiller scan tomorrow after college... I've just got home and I'm so worn out, it's 11pm here.
 

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My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Toshiba Satellite L510-P4019
OS
Windows 7 Ultimate x86/32bit Build 7600
CPU
Intel Pentium(R) Dual-Core CPU [email protected]
Motherboard
TOSHIBA Portable PC
Memory
5GB DDR3 of RAM, 3GB usable (2 sticks)
Graphics Card(s)
Mobile Intel(R) 4 Series Express Chipset Family
Sound Card
Microsoft High Audio Definitions
Screen Resolution
1366x768
Hard Drives
Toshiba MK3263GSX ATA Device 320GB, WD Ext. HDD My Passport 070A 250GB
Mouse
Toshiba U20 Blue LED Techonology USB Optical Mouse
Antivirus
Avast! Free Antivirus, Malwarebytes Anti-Malware
Browser
Mozilla Firefox, Safari
zephychan,

RogueKiller will give us an idea if 'something else' is involved.

BTW, W/Updates Service is not running... however, let's see what we have before we press on.

You post at your convenience. You are going to college, have to study, etc., I am retired.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
An ol' eMachines
OS
Windows 7 Home Premium
Internet Speed
Fine for me...I'm retired!
if you think so, then I'll do the RogueKiller scan tomorrow and I'll post the log.

thanks for carrying on with me. hope you'll get something after you got the RogueKiller result later. :) again, thank you!
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Toshiba Satellite L510-P4019
OS
Windows 7 Ultimate x86/32bit Build 7600
CPU
Intel Pentium(R) Dual-Core CPU [email protected]
Motherboard
TOSHIBA Portable PC
Memory
5GB DDR3 of RAM, 3GB usable (2 sticks)
Graphics Card(s)
Mobile Intel(R) 4 Series Express Chipset Family
Sound Card
Microsoft High Audio Definitions
Screen Resolution
1366x768
Hard Drives
Toshiba MK3263GSX ATA Device 320GB, WD Ext. HDD My Passport 070A 250GB
Mouse
Toshiba U20 Blue LED Techonology USB Optical Mouse
Antivirus
Avast! Free Antivirus, Malwarebytes Anti-Malware
Browser
Mozilla Firefox, Safari
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