Solved MSE Won't Complete Full Scan, Error 0x800106ba

[DavidE]

OK, that sounds good.
If you do need to start a new thread in the Windows Updates & Activation forum, here are posting instructions:
http://www.sevenforums.com/windows-...4840-windows-update-posting-instructions.html

 

[NoelDP]

You might need to get the Windows Update problem fixed first, and then see if the MSE scan problem is fixed.
Wait for cottonball to reply with suggestions about this.
I'm thinking we might need to get NoelDP, the Windows Updates and Activation guru to help with that.

I thought I felt my ears burning
The errors here hare the standard ones for KB3022345.
Lemme see where I hid the 'fix'...
Ah - here we go...

Warning: this fix is specific to the above corruptions only, do not run these fixes if you do not have these corrupt files.

1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
2. Download SFCFix.zip from the below link, and save this to your Desktop. Ensure that this file is named SFCFix.zip – do not rename it.
3. download this version: SFCFix(x64version)
4. Save any open documents and close all open windows.
5. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
6. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
7. SFCFix will now process the script.
8. Upon completion, a file should be created on your Desktop: SFCFix.txt.
9. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please – put tags around the log to break up the text.

SFC /SCANNOW

1. Right click on the Start button
2. Click on Command prompt (Admin) => Press Yes on the prompt
3. Inside the Command Prompt windows copy and paste the following command SFC /SCANNOW

 

[SaraBrown93]

NoelDP,

Here are the results from the SFCFix log.






SFCFix version 2.4.3.0 by niemiro.
Start time: 2015-05-10 13:16:01.208
Microsoft Windows 7 Service Pack 1 - amd64
Using .zip script file at C:\Users\Sara Ann Brown\Desktop\SFCFix.zip [0]




PowerCopy::
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.1.7601.18839_none_fe0845bb1d97efda\diagtrack.dll
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.1.7601.18839_none_fe0845bb1d97efda\telemetry.asm-windowsdefault.json
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.1.7601.18839_none_fe0845bb1d97efda\utc.app.json
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.1.7601.18839_none_fe0845bb1d97efda\utcresources.dll

The file \\?\C:\Windows\winsxs\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.1.7601.18839_none_fe0845bb1d97efda\diagtrack.dll is in use and must be replaced over a reboot.
Successfully copied file C:\Users\Admin\AppData\Local\niemiro\Archive\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.1.7601.18839_none_fe0845bb1d97efda\telemetry.asm-windowsdefault.json to C:\Windows\winsxs\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.1.7601.18839_none_fe0845bb1d97efda\telemetry.asm-windowsdefault.json.
Successfully copied file C:\Users\Admin\AppData\Local\niemiro\Archive\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.1.7601.18839_none_fe0845bb1d97efda\utc.app.json to C:\Windows\winsxs\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.1.7601.18839_none_fe0845bb1d97efda\utc.app.json.
Successfully copied file C:\Users\Admin\AppData\Local\niemiro\Archive\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.1.7601.18839_none_fe0845bb1d97efda\utcresources.dll to C:\Windows\winsxs\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.1.7601.18839_none_fe0845bb1d97efda\utcresources.dll.

Successfully pended file for replace over reboot: \\?\C:\Windows\winsxs\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.1.7601.18839_none_fe0845bb1d97efda\diagtrack.dll

Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.1.7601.18839_none_fe0845bb1d97efda\telemetry.asm-windowsdefault.json
Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.1.7601.18839_none_fe0845bb1d97efda\telemetry.asm-windowsdefault.json
Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.1.7601.18839_none_fe0845bb1d97efda\utc.app.json
Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.1.7601.18839_none_fe0845bb1d97efda\utc.app.json
Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.1.7601.18839_none_fe0845bb1d97efda\utcresources.dll
Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.1.7601.18839_none_fe0845bb1d97efda\utcresources.dll
PowerCopy:: directive completed successfully.




Reboot:: directive completed successfully.




PostRebootCorruptionDetection::
No hash verification failures detected.
PostRebootCorruptionDetection:: directive completed successfully.




PostRebootRestorePermissions::
Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.1.7601.18839_none_fe0845bb1d97efda\diagtrack.dll
Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.1.7601.18839_none_fe0845bb1d97efda\diagtrack.dll
PostRebootRestorePermissions:: directive completed successfully.




Successfully processed all directives.
SFCFix version 2.4.3.0 by niemiro has completed.
Currently storing 4 datablocks.
Finish time: 2015-05-10 13:20:43.071
----------------------EOF-----------------------

 

[NoelDP]

Looks good to me - try an SFC /SCANNOW and see if it still detects any errors.

 

[SaraBrown93]

NoelDP,

I ran the SFC /SCANNOW command in the command prompt and the results say "Windows Resource Protection did not find any integrity violations"

 

[NoelDP]

Great (that was quick!).
I'll hand you back to the guys here, then

 

[DavidE]

Thanks Noel, but will this fix the Windows Update problems in post #38 ?

 

[SaraBrown93]

Ok.

Thank you so much, NoelDP. Do you think I should try re-installing those updates or hide them?

 

[NoelDP]

Thanks Noel, but will this fix the Windows Update problems in post #38 ?

Good question - I was focussed on just the SFC results.

I doubt it - but let's see what the problems are..

@Sara - please post your C:\Windows\windowsupdate.log file.

Also,

Please download and save the CheckSUR tool from http://support.microsoft.com/kb/947821
(you'll need to look in the details for Windows 7, downloading from the Microsoft Download Center)

Run it - The tool can take anywhere from 5 mins to a couple of hours to run (or 'Install') depending on how much it has to do, and may exit silently - it may appear to freeze for most of that time, but be patient.
The result is logged in the C:\Windows\Logs\CBS\CheckSUR.log file - and an archive …\checksur.persist.log file

Then zip the CheckSUR.log and upload it to your reply.

 

[SaraBrown93]

NoelDP,

Here is the WindowsUpdate log file that you have requested. I will upload the CheckSUR's logs when finished.

 

[NoelDP]

Unfortunately the data there only goes back to around midday today, so there's nothing there from any install attempts. (and I see you've hidden these three updates now).

Let's see what CheckSUR has to say before doing anything else.

 

[SaraBrown93]

NoelDP,

Here are the CheckSUR files that you have requested.

 

[NoelDP]

CheckSUR found and fixed 4 errors...

Summary:
Seconds executed: 420
Found 4 errors
Fixed 4 errors
CSI Payload File Missing Total count: 4
Fixed: CSI Payload File Missing. Total count: 4

a pair of the errors involved the installer engine component- so that may account for your failing updates.
Try unhiding one of them (I'd suggest not the IE one), and trying to install it again - post the new windowsupdte.log file afterwards, after rebooting.

 

[SaraBrown93]

NoelDP,

Here is the new WindowsUpdate Log after reboot.

 

[NoelDP]

Good -

2015-05-10 15:32:08:498 1148 1280 Report REPORT EVENT: {1E8DA62E-8AFA-46C5-BB7C-5CEB91D9AF6A} 2015-05-10 15:31:01:666-0500 1 183 101 {94A9CE1D-6901-440F-8000-1B7ADB1D711D} 200 0 AutomaticUpdates Success Content Install Installation Successful: Windows successfully installed the following update: Security Update for Windows 7 for x64-based Systems (KB3004375)

Unhide the other two, then do another Check for Updates before attempting anything.
Does KB3004375 reappear?

 

[SaraBrown93]

NoelDP,

The only update that is now available is the Cumulative Security Update for Internet Explorer 11 (KB3021952). Any others have disappeared. Even though, I've just done the one.

Would you like me to try and update it?

 

[NoelDP]

Yes please - I was partly expecting such a result.

 

[SaraBrown93]

Dear NoelDP,

I apologize for this LONG over due reply on this thread. This is the very first time I've been able to have internet access in months. But anyway, I would like to report that after your method of fixing Windows Update the problem I've been having with MSE has stopped. MSE has now finally been able to make a full scan without any problems and Windows Update has been successfully installing the latest upcoming updates as well.

Thank you all so much for your assistance!

 

[NoelDP]

You're welcome - good luck!