multiple BSOD all pointing towards ntkrnlmp.exe

plasma gel

New member
Local time
2:04 AM
Messages
16
i just built my first computer and as the title says, i have had multiple Blue screens occurring at random intervals, sometimes at start up, sometimes after couple hours of use. the reason given if given one at all are the following reasons:
  1. irql_not_less_or_equal,
  2. system service exception,
  3. kmode_exception_not_handled,
  4. special_pool_detected_memory_corruption
  5. page_fault_in_nonpaged_area
  6. memory_manegement

i attached the zip of all the memory dumps along with a screenshot of blue screen viewer

any help i could get would be greatly appreciated!
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
windows 7 professional x64
CPU
i5-4670
Motherboard
gigabyte Z87M-D3H
Memory
kingston genisis 16 gb (4gb x 4)
Graphics Card(s)
GTX 650ti
Screen Resolution
1920 x 1080
Hard Drives
samsung ssd 840 120GB
hitachi 2TB
PSU
seasonic 550w
Case
dragon slayer microatx
Cooling
intel stock heatsink
Antivirus
MSE, malyware bytes
Browser
Chrome
Other Info
wireless card: linksys AE2500
Checked a few ....

  • SYSTEM_SERVICE_EXCEPTION (3b)
  • DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
  • DRIVER_VERIFIER_DETECTED_VIOLATION (c4) * this one is really interesting!!
  • KMODE_EXCEPTION_NOT_HANDLED (1e)
  • IRQL_NOT_LESS_OR_EQUAL (a)
Enough I think. Apparently it is a bug, a driver bug.
and the buggy driver is (apparently, my best assumption from the given data; you havent supplied all the needed data) Linksys Network Adapter Wifi driver.
Code:
fffff880`0331a1d0  fffff880`0baacc34Unable to load image \SystemRoot\system32\DRIVERS\AE2500w764.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for [URL="http://www.carrona.org/drivers/driver.php?id=AE2500w764.sys"]AE2500w764.sys[/URL]
*** ERROR: Module load completed but symbols could not be loaded for [URL="http://www.carrona.org/drivers/driver.php?id=AE2500w764.sys"]AE2500w764.sys[/URL]
 AE2500w764+0x1bc34
And the driver is too old.
Code:
fffff880`096a0000 fffff880`097d7000   AE2500w764   (deferred)             
    Image path: \SystemRoot\system32\DRIVERS\AE2500w764.sys
[COLOR=Red]    Image name: AE2500w764.sys
    Timestamp:        Tue Mar 29 05:52:08 2011[/COLOR] (4D912630)
    CheckSum:         0013392A
    ImageSize:        00137000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Try to update it from Official Linksys Support Site .

Also you have a BETA of display driver installed. Install the NVIDIA DRIVERS 314.22WHQL only.

And upload your MSINFO32.nfo file.

  1. Click on the start button
  2. Type "msinfo32" (without quotes) in the search bar of the start menu, click the resulting link. It will open the System Information window.
  3. File>Save. In the "File Name" filed, put "MSINFO32" (without Quote), give the save location to desktop, and click the "save" button.
  4. Give the time for processing, it will save a .nfo file on your desktop.
  5. Zip it, and upload it following the instruction.
Test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest for at least 8 passes, preferably overnight.

Stress test the Graphics Card using Furmark.
Video Card - Stress Test with Furmark

Let us know the results.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
I have done everything you said to so far.
  • i ran the memtest overnight last night and it passed 8 tests.
  • i uninstalled the linksys driver and updated it with the one from the website.
  • i uninstalled the nvidia drivers and used the drive sweeper to go over them
  • i reinstalled the nvidia drivers the way you said to
  • i ran the furtest and got about 11fps with a max temp at 66 degrees Celsius for 20 minutes
  • also i attached the msinfo as the zip as you requested.

im not sure if the problem is fixed yet but thank you for your help so far!
 
Last edited:

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
windows 7 professional x64
CPU
i5-4670
Motherboard
gigabyte Z87M-D3H
Memory
kingston genisis 16 gb (4gb x 4)
Graphics Card(s)
GTX 650ti
Screen Resolution
1920 x 1080
Hard Drives
samsung ssd 840 120GB
hitachi 2TB
PSU
seasonic 550w
Case
dragon slayer microatx
Cooling
intel stock heatsink
Antivirus
MSE, malyware bytes
Browser
Chrome
Other Info
wireless card: linksys AE2500
Well done :)

Now we have to pay it a time and observe how it goes. If there is any further BSOD, let us see the dumps. Will check those in comparison with the uploaded MSINFO32 file.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
sadly i just had another BSOD :huh:

heres the minidumps again
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
windows 7 professional x64
CPU
i5-4670
Motherboard
gigabyte Z87M-D3H
Memory
kingston genisis 16 gb (4gb x 4)
Graphics Card(s)
GTX 650ti
Screen Resolution
1920 x 1080
Hard Drives
samsung ssd 840 120GB
hitachi 2TB
PSU
seasonic 550w
Case
dragon slayer microatx
Cooling
intel stock heatsink
Antivirus
MSE, malyware bytes
Browser
Chrome
Other Info
wireless card: linksys AE2500

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
and it happened again, but i saw i didnt include the msinfo32 last time, this rar file has all the dumps, event logs, and msinfo.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
windows 7 professional x64
CPU
i5-4670
Motherboard
gigabyte Z87M-D3H
Memory
kingston genisis 16 gb (4gb x 4)
Graphics Card(s)
GTX 650ti
Screen Resolution
1920 x 1080
Hard Drives
samsung ssd 840 120GB
hitachi 2TB
PSU
seasonic 550w
Case
dragon slayer microatx
Cooling
intel stock heatsink
Antivirus
MSE, malyware bytes
Browser
Chrome
Other Info
wireless card: linksys AE2500
oh i didnt see you replied already, but yeah i just built this pc about a week ago. i spent a few days trying to figure it out myself but i couldnt. ill try out the new driver in just a little bit
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
windows 7 professional x64
CPU
i5-4670
Motherboard
gigabyte Z87M-D3H
Memory
kingston genisis 16 gb (4gb x 4)
Graphics Card(s)
GTX 650ti
Screen Resolution
1920 x 1080
Hard Drives
samsung ssd 840 120GB
hitachi 2TB
PSU
seasonic 550w
Case
dragon slayer microatx
Cooling
intel stock heatsink
Antivirus
MSE, malyware bytes
Browser
Chrome
Other Info
wireless card: linksys AE2500
i just got a video memory management bsod also
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
windows 7 professional x64
CPU
i5-4670
Motherboard
gigabyte Z87M-D3H
Memory
kingston genisis 16 gb (4gb x 4)
Graphics Card(s)
GTX 650ti
Screen Resolution
1920 x 1080
Hard Drives
samsung ssd 840 120GB
hitachi 2TB
PSU
seasonic 550w
Case
dragon slayer microatx
Cooling
intel stock heatsink
Antivirus
MSE, malyware bytes
Browser
Chrome
Other Info
wireless card: linksys AE2500

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
heres the most recent dumps
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
windows 7 professional x64
CPU
i5-4670
Motherboard
gigabyte Z87M-D3H
Memory
kingston genisis 16 gb (4gb x 4)
Graphics Card(s)
GTX 650ti
Screen Resolution
1920 x 1080
Hard Drives
samsung ssd 840 120GB
hitachi 2TB
PSU
seasonic 550w
Case
dragon slayer microatx
Cooling
intel stock heatsink
Antivirus
MSE, malyware bytes
Browser
Chrome
Other Info
wireless card: linksys AE2500
i accidentally uploaded the files twice, this is the message that had them again. sorry about that
 
Last edited:

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
windows 7 professional x64
CPU
i5-4670
Motherboard
gigabyte Z87M-D3H
Memory
kingston genisis 16 gb (4gb x 4)
Graphics Card(s)
GTX 650ti
Screen Resolution
1920 x 1080
Hard Drives
samsung ssd 840 120GB
hitachi 2TB
PSU
seasonic 550w
Case
dragon slayer microatx
Cooling
intel stock heatsink
Antivirus
MSE, malyware bytes
Browser
Chrome
Other Info
wireless card: linksys AE2500
well im going to get off for the night, but here are the most current dump logs. although something i noticed is they have appeared to take longer to happen, and i can play battle field 3 without crashing, but if i play just cause 2 it'll crash within 5 minutes.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
windows 7 professional x64
CPU
i5-4670
Motherboard
gigabyte Z87M-D3H
Memory
kingston genisis 16 gb (4gb x 4)
Graphics Card(s)
GTX 650ti
Screen Resolution
1920 x 1080
Hard Drives
samsung ssd 840 120GB
hitachi 2TB
PSU
seasonic 550w
Case
dragon slayer microatx
Cooling
intel stock heatsink
Antivirus
MSE, malyware bytes
Browser
Chrome
Other Info
wireless card: linksys AE2500
Linksys AE2500. It was the problem from the beginning. See what obtained from the latest crash dump ....
Code:
fffff880`0338c218  fffff880`0d24704aUnable to load image \SystemRoot\system32\DRIVERS\AE2500w764.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for AE2500w764.sys
*** ERROR: Module load completed but symbols could not be loaded for AE2500w764.sys
 AE2500w764+0x2004a
And the driver date is just the same as earlier.
Code:
fffff880`0d227000 fffff880`0d35e000   AE2500w764 T (no symbols)           
    Loaded symbol image file: AE2500w764.sys
    Image path: \SystemRoot\system32\DRIVERS\AE2500w764.sys
    Image name: AE2500w764.sys
    Timestamp:        Tue Mar 29 05:52:08 2011 (4D912630)
    CheckSum:         0013392A
    ImageSize:        00137000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
I suggested you to update it at first. Have you tried? If so, there is no feasible update, and you havent informed us about it.

Plan to change the wifi adapter.

The Intel RST is failing, too.
Code:
fffff880`0dd68048  fffff880`0137b336*** WARNING: Unable to verify timestamp for iaStorA.sys
*** ERROR: Module load completed but symbols could not be loaded for iaStorA.sys
 iaStorA+0x85336
Get rid of intel rapid storage. First uninstall it from Control Panel > Programs and Features. Then Uninstall the driver from device manager.

  1. Right click on "my computer" icon and click "manage" on the context menu.
  2. It will open the "computer management" window.
  3. Select "Device Manager" in the left pane, It will list all the existing devices up.
  4. Expand "IDE ATA/ATAPI controllers" by clicking on the triangle in front of it.
  5. Select one Intel device item under it, right click, uninstall.
  6. Continue the process for all Intel items under "IDE ATA/ATAPI controllers"
  7. Now restart the computer. At restart, windows will auto configure the appropriate native system driver.
Make it sure that your Samsung 840 SSD is running with the latest firmware. It is very important.

Uninstall MSE and reinstall it, get a fresh new downloaded copy.

Test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest for at least 8 passes, preferably overnight.

Let us know the results.
all are different codes, all over.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
hm. i did update the wireless card driver but i guess thats the latest one they have available. AE2500 Support | High Performance Dual-Band N USB Adapter its that one

also i uninstalled intel rapid storage and the other intel IDE ATA/ATAPI controllers from the device manager

and uninstalled MSE then reinstalled it.

ill test the ram tonight again to double check it

thanks for all the help so far!
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
windows 7 professional x64
CPU
i5-4670
Motherboard
gigabyte Z87M-D3H
Memory
kingston genisis 16 gb (4gb x 4)
Graphics Card(s)
GTX 650ti
Screen Resolution
1920 x 1080
Hard Drives
samsung ssd 840 120GB
hitachi 2TB
PSU
seasonic 550w
Case
dragon slayer microatx
Cooling
intel stock heatsink
Antivirus
MSE, malyware bytes
Browser
Chrome
Other Info
wireless card: linksys AE2500
i switched to a pci e wireless card, the Rosewill N600PCE, i had it from my previous computer. ill see how things work with this one
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
windows 7 professional x64
CPU
i5-4670
Motherboard
gigabyte Z87M-D3H
Memory
kingston genisis 16 gb (4gb x 4)
Graphics Card(s)
GTX 650ti
Screen Resolution
1920 x 1080
Hard Drives
samsung ssd 840 120GB
hitachi 2TB
PSU
seasonic 550w
Case
dragon slayer microatx
Cooling
intel stock heatsink
Antivirus
MSE, malyware bytes
Browser
Chrome
Other Info
wireless card: linksys AE2500
All the best!
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
well sadly im still getting BSOD's here are the dumps
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
windows 7 professional x64
CPU
i5-4670
Motherboard
gigabyte Z87M-D3H
Memory
kingston genisis 16 gb (4gb x 4)
Graphics Card(s)
GTX 650ti
Screen Resolution
1920 x 1080
Hard Drives
samsung ssd 840 120GB
hitachi 2TB
PSU
seasonic 550w
Case
dragon slayer microatx
Cooling
intel stock heatsink
Antivirus
MSE, malyware bytes
Browser
Chrome
Other Info
wireless card: linksys AE2500
Now the issue appears to be with storage.

Have you made it sure that the Samsung SSD is running with the latest firmware?
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck F4, {3, fffffa800e863a30, fffffa800e863d10, fffff80003787350}

----- ETW minidump data unavailable-----
Probably caused by : csrss.exe

Followup: MachineOwner
---------
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
i just installed Samsungs magician software, it says its up to date, and i chose the "maximum reliability" settings
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
windows 7 professional x64
CPU
i5-4670
Motherboard
gigabyte Z87M-D3H
Memory
kingston genisis 16 gb (4gb x 4)
Graphics Card(s)
GTX 650ti
Screen Resolution
1920 x 1080
Hard Drives
samsung ssd 840 120GB
hitachi 2TB
PSU
seasonic 550w
Case
dragon slayer microatx
Cooling
intel stock heatsink
Antivirus
MSE, malyware bytes
Browser
Chrome
Other Info
wireless card: linksys AE2500
Back
Top