Solved Multiple BSOD Brand New Win7 Pro 64bit 0x19 and 0x3b

RichLec

New member
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3:09 PM
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6
Hey guys,

I am at a loss here I have gotten multiple BSOD's on my new Laptop. I am currently trying to use the SF Diagnostic Tool to grab my dumps for uploading but getting a weird \\desktop not found error.

I have downloaded and run the bluescreenview utility, I have attached screen shots of the properties for each BSOD as well as zip files of the minidumps.

Hoping someone can help. I am going to run the laptop through memtest again, I ran it with one pass at 3+ hours and no errors.
 

My Computer My Computer

At a glance

Windows 7 Pro 64biti7 347032GB
Computer Manufacturer/Model Number
HP Elitebook 8770w
OS
Windows 7 Pro 64bit
CPU
i7 3470
Memory
32GB
Finally got the SF Tools to work. Had to login with non domain account.
 

My Computer My Computer

At a glance

Windows 7 Pro 64biti7 347032GB
Computer Manufacturer/Model Number
HP Elitebook 8770w
OS
Windows 7 Pro 64bit
CPU
i7 3470
Memory
32GB
Please enable Driver verifier your files are silent about what caused the BSOD:

Driver Verifier - Enable and Disable

When driver verifier is enabled allow it to crash your computer then post your new files here the same way you did before. Tip: if you can not boot normally into windows after enabling driver verifier please boot into safe mode and then disable driver verifier.
 

My Computer My Computer

At a glance

Windows 7 enterprise 64 bit, Windows 7 Pro 64...Core i5-2400, Athlon 64 X2 6400+ ,Core i7-3632QM4GB, 4gb g.skill ddr2, 8gbRadeon HD 4550 sgb, Radeon HD 4870, NVIDIA Ge...
Computer Manufacturer/Model Number
Lenovo ThinkCenter, Custom Built PC, Acer Aspire V3-771G-9809
OS
Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
CPU
Core i5-2400, Athlon 64 X2 6400+ ,Core i7-3632QM
Motherboard
ASUS M4A79 Deluxe
Memory
4GB, 4gb g.skill ddr2, 8gb
Graphics Card(s)
Radeon HD 4550 sgb, Radeon HD 4870, NVIDIA Geforce GT 650m
Monitor(s) Displays
dual samsung 22" monitors
Hard Drives
500GB, Western Digital WD Blue WD6400AAKS 640GB 7200 RPM 16MB Cache SATA 3.0Gb/s, 1TB
Case
Antec Twelve Hundred V3 Black Steel ATX Full Tower
Cooling
ASUS Silent Square Pro
Mouse
Razar Death adder
Internet Speed
20 mbps
I have enabled driver verifier and when the blue screen comes up it stops at initializing disk for crash dump and sits. There is no progress % or anything indicating that it is doing anything. Should I adjust any settings?
 

My Computer My Computer

At a glance

Windows 7 Pro 64biti7 347032GB
Computer Manufacturer/Model Number
HP Elitebook 8770w
OS
Windows 7 Pro 64bit
CPU
i7 3470
Memory
32GB

My Computer My Computer

At a glance

Windows 7 enterprise 64 bit, Windows 7 Pro 64...Core i5-2400, Athlon 64 X2 6400+ ,Core i7-3632QM4GB, 4gb g.skill ddr2, 8gbRadeon HD 4550 sgb, Radeon HD 4870, NVIDIA Ge...
Computer Manufacturer/Model Number
Lenovo ThinkCenter, Custom Built PC, Acer Aspire V3-771G-9809
OS
Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
CPU
Core i5-2400, Athlon 64 X2 6400+ ,Core i7-3632QM
Motherboard
ASUS M4A79 Deluxe
Memory
4GB, 4gb g.skill ddr2, 8gb
Graphics Card(s)
Radeon HD 4550 sgb, Radeon HD 4870, NVIDIA Geforce GT 650m
Monitor(s) Displays
dual samsung 22" monitors
Hard Drives
500GB, Western Digital WD Blue WD6400AAKS 640GB 7200 RPM 16MB Cache SATA 3.0Gb/s, 1TB
Case
Antec Twelve Hundred V3 Black Steel ATX Full Tower
Cooling
ASUS Silent Square Pro
Mouse
Razar Death adder
Internet Speed
20 mbps
ok I have set it up for small memory dump. I also have removed my extra memory and put less in. I think it might be my memory sticks and if the machine runs for the next few days I am going to be returning the memory sticks.
 

My Computer My Computer

At a glance

Windows 7 Pro 64biti7 347032GB
Computer Manufacturer/Model Number
HP Elitebook 8770w
OS
Windows 7 Pro 64bit
CPU
i7 3470
Memory
32GB
Sounds like a good idea but if you wish to test the memory sticks you can follow this tutorial:

RAM - Test with Memtest86+

let the test run for at least 8 passes. Tip: do this overnight it can take quite a long time.
 

My Computer My Computer

At a glance

Windows 7 enterprise 64 bit, Windows 7 Pro 64...Core i5-2400, Athlon 64 X2 6400+ ,Core i7-3632QM4GB, 4gb g.skill ddr2, 8gbRadeon HD 4550 sgb, Radeon HD 4870, NVIDIA Ge...
Computer Manufacturer/Model Number
Lenovo ThinkCenter, Custom Built PC, Acer Aspire V3-771G-9809
OS
Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
CPU
Core i5-2400, Athlon 64 X2 6400+ ,Core i7-3632QM
Motherboard
ASUS M4A79 Deluxe
Memory
4GB, 4gb g.skill ddr2, 8gb
Graphics Card(s)
Radeon HD 4550 sgb, Radeon HD 4870, NVIDIA Geforce GT 650m
Monitor(s) Displays
dual samsung 22" monitors
Hard Drives
500GB, Western Digital WD Blue WD6400AAKS 640GB 7200 RPM 16MB Cache SATA 3.0Gb/s, 1TB
Case
Antec Twelve Hundred V3 Black Steel ATX Full Tower
Cooling
ASUS Silent Square Pro
Mouse
Razar Death adder
Internet Speed
20 mbps
yea I tested with the 32gb in the laptop and 1 pass took 3.5hrs..
 

My Computer My Computer

At a glance

Windows 7 Pro 64biti7 347032GB
Computer Manufacturer/Model Number
HP Elitebook 8770w
OS
Windows 7 Pro 64bit
CPU
i7 3470
Memory
32GB
I can only imagine.
 

My Computer My Computer

At a glance

Windows 7 enterprise 64 bit, Windows 7 Pro 64...Core i5-2400, Athlon 64 X2 6400+ ,Core i7-3632QM4GB, 4gb g.skill ddr2, 8gbRadeon HD 4550 sgb, Radeon HD 4870, NVIDIA Ge...
Computer Manufacturer/Model Number
Lenovo ThinkCenter, Custom Built PC, Acer Aspire V3-771G-9809
OS
Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
CPU
Core i5-2400, Athlon 64 X2 6400+ ,Core i7-3632QM
Motherboard
ASUS M4A79 Deluxe
Memory
4GB, 4gb g.skill ddr2, 8gb
Graphics Card(s)
Radeon HD 4550 sgb, Radeon HD 4870, NVIDIA Geforce GT 650m
Monitor(s) Displays
dual samsung 22" monitors
Hard Drives
500GB, Western Digital WD Blue WD6400AAKS 640GB 7200 RPM 16MB Cache SATA 3.0Gb/s, 1TB
Case
Antec Twelve Hundred V3 Black Steel ATX Full Tower
Cooling
ASUS Silent Square Pro
Mouse
Razar Death adder
Internet Speed
20 mbps
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