Multiple BSOD/hard crash on Windows 7 x64

[ibanix]

Running Windows 7 Ultimate x64 with few issues until recently. Have had multiple BSOD and hard crash to reboot in the last week, several today. No common features that I can identify.

I have run Memtest86 via boot CD for over 2 hours without any errors reported.

Dump files etc. attached.

Thanks in advance!

-ibanix

 

[koolkat77]

Where have you acquired your copy of windows from?

Host Name:                 JOSHUA-PC
OS Name:                   Microsoft Windows 7 Ultimate 
OS Version:                6.1.7600 N/A Build 7600
OS Manufacturer:           Microsoft Corporation
OS Configuration:          Standalone Workstation
OS Build Type:             Multiprocessor Free
Registered Owner:          Joshua
Registered Organization:   
Product ID:                00426-OEM-8992662-00006
Original Install Date:     9/1/2012, 3:20:18 AM
System Boot Time:          4/27/2013, 11:13:08 PM
System Manufacturer:       O.E.M
System Model:              O.E.M
System Type:               x64-based PC

Activation

Reports indicate a possible issue with the windows installation. Please post this report before we begin:Windows Genuine and Activation Issue Posting Instructions

 

[Layback Bear]

Just a note: I don't see SP-1.

 

[ibanix]

My copy came with this computer when purchased.

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-GJY49-VJBQ7-HYRR2
Windows Product Key Hash: W5/6nm6F2UPXrCkY5xUhXb/+21g=
Windows Product ID: 00426-OEM-8992662-00006
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7600.2.00010100.0.0.001
ID: {271ADC1A-1A01-4422-820F-59FF6E90D7C3}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7600.win7_gdr.130318-1532
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Users\Joshua\AppData\Local\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{271ADC1A-1A01-4422-820F-59FF6E90D7C3}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-HYRR2</PKey><PID>00426-OEM-8992662-00006</PID><PIDType>2</PIDType><SID>S-1-5-21-1992192911-1165326710-2103082883</SID><SYSTEM><Manufacturer>O.E.M</Manufacturer><Model>O.E.M</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>080015 </Version><SMBIOSVersion major="2" minor="5"/><Date>20090814000000.000000+000</Date></BIOS><HWID>A9B93607018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7600.16385

Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00178-926-600006-02-1033-7600.0000-2452012
Installation ID: 014182974696108196600262754824619426203716543622520462
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: HYRR2
License Status: Licensed
Remaining Windows rearm count: 3
Trusted time: 4/28/2013 12:37:07 AM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 4:19:2013 18:54
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: MgAAAAEABAABAAEAAAACAAAAAQABAAEA6GGStKrR3ECaZKp2SORgyWxYYj2Quh5VTFg=

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC A1
FACP A1
HPET A1
MCFG A1
SLIC ACRSYS ACRPRDCT
OEMB 081409 OEMB1017
GSCI 081409 GMCHSCI

 

[ibanix]

I thought SP-1 was only a roll-up of existing hotfixes? I could update, but that seems like a stretch.

 

[koolkat77]

Do you have any idea of how it was activated?

 

[Golden]

Provide more details of your system - what make and model is this

http://www.sevenforums.com/tutorials/180324-system-info-see-your-system-specs.html

 

[ibanix]

Updated specs as per tool. Synopsis:

Intel(R) Core(TM)2 Quad CPU Q8300 @ 2.50GHz
FOXCONN G41M/G41M-S/G41M-V
4.00 GB (2x2048 DDR2-400)
(1) ST3500320AS ATA Device (2) WDC WD1200JB-00GVA0 ATA Device (3) Maxtor 3200 USB Device
(1) Realtek High Definition Audio (2) High Definition Audio Device
ATI Radeon HD 5700 Series
Microsoft Windows 7 Ultimate 64-bit 7600 Multiprocessor Free

 

[ibanix]

So for interest, I ran SFC /scannow, and that had no issues. AVG and Spybot S&D also find no issues.

Any ideas from the dump files?

 

[Golden]

Is there a COA sticker attached to the side of this Desktop?

 

[ibanix]

No, no there is not. There are no stickers of any type. I got this system in a trade with a friend several years ago and it appears to have been hand-built. It has had no issues to date.

How 'bout those minidumps?

 

[ibanix]

I've ended up doing a system restore to 04/22, as crashes have accelerated to a rate of 4 in an hour. We'll see if this fixes the problem.

 

[Layback Bear]

You need SP-1. I highly recommend installing it.

 

[ibanix]

Well, I haven't had any crashes since revert, so it had to be one of the changes since 04/22.

 

[NoelDP]

The installation is counterfeit
An Acer OEM_SLP Key on a retail motherboard.
The ACER SLIC table means that a hacker's Activation Exploit is over-riding the activation/validation system.

You need to reformat and reinstall using genuine media.