Multiple BSOD in a month's time...HELP Please

[demeter]

hi there, I installed Win 7 Ultimate 64 bit last February and it worked fine, but just this month I having an awful lot of BSOD, attached herewith are the minidumps, hope somebody could help me out whats wrong? Thanks in advance....

 

[Capt.Jack Sparrow]

Hello !! Welcome to SF !!

I guess lot of issues are going on. Lets start with basics

HARDWARE DIAGNOSTIC:

Run Hard Drive Diagnostic and Memory Diagnostic
Start | CMD | Right Click and Run as administrator | SFC /SCANNOW

One if your Dump file is pointing to MpFilter.sys which is a Microsoft Windows Malware protection system driver file. I would recommend to run a complete scan with Malewarebytes. Also some are pointing to the virtualization driver i.e. luafv.sys so if you have any virtual players like VMWare etc. uninstall it and see if that makes any difference.

Bugcheck:

Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Fri May 14 13:48:10.643 2010 (GMT+5)
System Uptime: 0 days 0:10:24.454
BUGCHECK_STR:  0x1a_41790
PROCESS_NAME:  MpCmdRun.exe
IMAGE_NAME:  ntkrnlmp.exe
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Sun May 16 21:25:01.574 2010 (GMT+6)
System Uptime: 0 days 3:09:55.260
BUGCHECK_STR:  0x1a_41790
PROCESS_NAME:  MpCmdRun.exe
IMAGE_NAME:  ntkrnlmp.exe
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Fri May 14 13:48:10.643 2010 (GMT+5)
System Uptime: 0 days 0:10:24.454
BUGCHECK_STR:  0x7F
PROCESS_NAME:  msseces.exe
IMAGE_NAME:  ntkrnlmp.exe
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Wed May 19 19:43:33.590 2010 (GMT+5)
System Uptime: 0 days 0:28:06.400
BUGCHECK_STR:  0x50
PROCESS_NAME:  System
IMAGE_NAME:  ntkrnlmp.exe
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Hope this helps,
Captain

 

[demeter]

thanks capt'n, I ran the sfc scan and it reported corrupted files and was unable to repair. I attached the cbs file and hope that there's a way to repair this. Also, scanned with malwarebytes and got 1 infection and was successfuly removed. not really sure about the virtual players, all that I have installed so far is the DJ music maker software, Tuneup utilities software, and oh this command and conquer generals game (an old version). I also ran memory test with memtest with 4 passes and no errors, Ran a hard drive diagnostic and also no errors found...Hope this info would help you out with the debugging....thanks you very much...

 

[Capt.Jack Sparrow]

thanks capt'n, I ran the sfc scan and it reported corrupted files and was unable to repair. I attached the cbs file and hope that there's a way to repair this. Also, scanned with malwarebytes and got 1 infection and was successfuly removed. not really sure about the virtual players, all that I have installed so far is the DJ music maker software, Tuneup utilities software, and oh this command and conquer generals game (an old version). I also ran memory test with memtest with 4 passes and no errors, Ran a hard drive diagnostic and also no errors found...Hope this info would help you out with the debugging....thanks you very much...

Hello !!

Seems like lot of OS files are corrupted that might be causing this problem. I would recommend to do a Repair Install and see if that fixes the issue. If that also fails the backup your data and do a clean install.

Hope this helps,
Captain

 

[Jonathan_King]

Please follow these directions for enabling driver verifier: http://www.sevenforums.com/crash-lo...-driver-verifier-identify-issues-drivers.html

Also run a memory test. Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder. Boot from the CD, and leave it running for at least 5 passes.

[font=lucida console]
BugCheck 50, {fffff6fc52033f00, 0, fffff80002ce61e2, 2}
Probably caused by : memory_corruption ( nt!MiAgeWorkingSet+1c2 )
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
BugCheck 24, {1904fb, fffff880031c2448, fffff880031c1cb0, fffff80002ce0ce3}
Probably caused by : Ntfs.sys ( Ntfs!NtfsGetNextNtfsMcbEntry+87 )
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
BugCheck 1000007E, {ffffffffc0000005, fffff80002c349f2, fffff88002ffc948, fffff88002ffc1b0}
Probably caused by : luafv.sys ( luafv!LuafvDeleteElementTable+2f )
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
BugCheck 50, {fffff8a4015c3880, 1, fffff8800123a46c, 5}
Probably caused by : Ntfs.sys ( Ntfs!NtfsLookupAllocation+18c )
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
BugCheck 50, {fffff6fc520100d0, 0, fffff80002d92e37, 2}
Probably caused by : memory_corruption ( nt!MiCaptureAndResetWorkingSetAccessBits+97 )
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
BugCheck 50, {fffff8a4015bfd58, 0, fffff8000310e13e, 5}
Probably caused by : fileinfo.sys ( fileinfo!FIStreamLog+89 )
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
BugCheck 50, {fffffa800f6f17eb, 0, fffff80002cea4ff, 2}
Probably caused by : memory_corruption ( nt!MiAgeWorkingSet+4df )
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
BugCheck 3B, {c000001d, fffff9600009f27b, fffff88006b5e000, 0}
Probably caused by : memory_corruption
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
[/font]

 

[demeter]

thanks for the info guys,I will try to update whatever result that I'll get with this problem...

 

[demeter]

hi there, did a memtest using a bootable cd and ran it for 10 passes, no errors found but it did took some time. . .after rebooting got another BSOD so I decided to reinstall...a fresh install that is...just finished installing all the necessary drivers and softwares that Im using and so far no BSOD...however, when I ran the sfc/scannow command, it says " windows resource protection found corrupt files but was unable to fix some of them"...attached herewith is the cbs log...what could be wrong? thanks again...

 

[Jonathan_King]

Where did you get your copy of Windows 7?

 

[BrownCowbell]

The erros are being caused by this driver. Please update it.

usbVM31b usbVM31b.sys Mon Sep 19 02:57:34 2005

And also update your Realtek HD audio...

Realtek

 

[zigzag3143]

hi there, did a memtest using a bootable cd and ran it for 10 passes, no errors found but it did took some time. . .after rebooting got another BSOD so I decided to reinstall...a fresh install that is...just finished installing all the necessary drivers and softwares that Im using and so far no BSOD...however, when I ran the sfc/scannow command, it says " windows resource protection found corrupt files but was unable to fix some of them"...attached herewith is the cbs log...what could be wrong? thanks again...

If sfc /scannow found errors it could not repair that means it didnt have the correct driver in the Dbase to replace it. You will continue to have the problems until they are repaired. The easiest way to do that is to run a repair install.

The erros are being caused by this driver. Please update it.

usbVM31b usbVM31b.sys Mon Sep 19 02:57:34 2005

And also update your Realtek HD audio...

Realtek

Even if that driver is at fault he still has files that sfc /scannow cant fix. Until they are fixed the problem will remain


Let us know if you need help with any of this

Ken

 

[demeter]

wow, thanks for the reply guys...now, about this "usbVM31b usbVM31b.sys", pardon me but I really don't know how to go about on updating this one...thanks again in advance...

 

[Jonathan_King]

That looks like your webcam driver. Try updating the drivers for that, instead of usbVM31b.sys.

 

[demeter]

oh ok will try to do that.....thanks again