Solved Multiple BSOD & Reboots IRQL, Bad Pool Header, System Service Exceptio

[mosnet99]

Multiple BSOD & Reboots IRQL, Bad Pool Header, System Service Exceptio

Hey W7 People,

I have an older Asus that was a gaming PC in its hay day (check specs) and after the last windows updates I'm getting crazy random BSODs. Usually always after it has been sitting a while like a day or so. Then I start it up and it BSODs at the login screen. It'll get stuck at starting windows then, hard reboot it. It'll give me another one once I login, then it reboots and its fine lol. I've had previous issues with it from day one Nvidia and Windows could not create a correct driver for the Geforce 220 card so I removed it and using the onboard graphics. Then found out that they put a 400 watt power supply in it. Swapped that out with a 600 watt and was doing fine for a while, until now.

UPDATE: Oh yeah Norton some how hijacked my ability to get an ip address so I had to remove it. Now I'm about to get BullGuard AntiVirus software.

 

[HonorGamer]

Hello,

It is currently showing pool corruption on a couple of them, do this http://www.sevenforums.com/tutorials/101379-driver-verifier-enable-disable.html

Also shows memory corruption on a couple of others. So run a memtest: http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html

Post back results.

-Gamer

 

[koolkat77]

   Warning

Please follow HonorGamer's steps first

Welcome to the forum mosnet99,

Reduce items at start-up:

• http://www.sevenforums.com/tutorials/1401-startup-programs-change.html

Perform a clean boot:

• http://www.sevenforums.com/tutorial...ation-conflicts-performing-clean-startup.html

Run the System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:

• http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

Scan with Kaspersky TDSSKiller:

• Anti-rootkit utility TDSSKiller

ESET online scanner:

• Free Online Virus Scanner | ESET

Post a screenshot of your Hard Drive(s) using Crystal Disk Info software:

• CrystalDiskInfo - Software - Crystal Dew World

Run a Hard Drive test:

• http://www.sevenforums.com/tutorials/313457-seatools-dos-windows-how-use.html

Check for heating issues using Speccy or HWmonitor
Upload a screen shot:

• http://www.sevenforums.com/tutorials/9733-screenshots-files-upload-post-seven-forums.html

Run Disk Check on your hard disk for file system errors and bad sectors on it:

• http://www.sevenforums.com/tutorials/433-disk-check.html

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable!:-

Arctosa.sys Fri Sep 12 13:47:56 2008 (48CA1EAC)
Razer Arctosa Keyboard Driver
Driver Reference Table - Arctosa.sys

RTKVHD64.sys Tue Feb 3 15:23:13 2009 (49880D01)
Realtek High Definition Audio Function Driver
Driver Reference Table - RTKVHD64.sys

ASACPI.sys Thu Jul 16 09:31:29 2009 (4A5E9F11)
Asus ATK0110 ACPI Utility (a known BSOD maker in Win7 and Win8). Also a part of many Asus utilities (Win8 versions available from Windows Update as an Optional Update - but check Asus first!)
Driver Reference Table - ASACPI.sys

igdkmd64.sys Sat Feb 12 01:16:32 2011 (4D558B10)
Intel Graphics driver
Driver Reference Table - igdkmd64.sys

Rt64win7.sys Fri Jun 10 12:33:15 2011 (4DF1BAAB)
Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC
Driver Reference Table - Rt64win7.sys

To perform a clean install of a driver, follow this tutorial:

• How to Clean Left Over Driver Files with Driver Sweeper

Use Revo Uninstaller to uninstall stubborn software. Opt for Advance Mode while uninstalling which allows you to remove leftover registry:-

• Download Revo Uninstaller Freeware - Free and Full Download - Uninstall software, remove programs, solve uninstall problems

Remove Norton, it is known to cause BSOD's. Recommended antivirus program for Windows 7 based on stability compared to others:-

• Microsoft Security Essentials - Free Antivirus for Windows
• Microsoft Security Essentials Download | Free Spyware Protection
• Malwarebytes - The Free version
• http://www.sevenforums.com/system-security/206705-good-free-system-security-combination.html

:warn: Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.

Keep us posted.

BSOD BUGCHECK

[FONT="Lucida Console"]Built by: 7601.18247.amd64fre.win7sp1_gdr.130828-1532
Debug session time: Sun Apr 27 02:43:49.767 2014 (UTC + 6:00)
System Uptime: 0 days 0:06:12.110
BugCheck 19, {20, fffff8a00e0b2470, fffff8a00e0b2f00, 5a9e0e7}
Probably caused by : ntkrnlmp.exe ( nt!NtOpenObjectAuditAlarm+77d )
BUGCHECK_STR:  0x19_20
PROCESS_NAME:  spoolsv.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.18247.amd64fre.win7sp1_gdr.130828-1532
Debug session time: Sun Apr 27 02:35:05.691 2014 (UTC + 6:00)
System Uptime: 0 days 0:03:59.408
BugCheck 1000007E, {ffffffffc0000005, fffff8000347a3ad, fffff880033166d8, fffff88003315f30}
Probably caused by : memory_corruption ( nt!MiAgeWorkingSet+1d )
BUGCHECK_STR:  0x7E
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.18247.amd64fre.win7sp1_gdr.130828-1532
Debug session time: Sat Apr 26 06:33:22.773 2014 (UTC + 6:00)
System Uptime: 0 days 0:00:49.115
BugCheck C5, {8, 2, 0, fffff80003603b05}
Probably caused by : Pool_Corruption ( nt!ExDeferredFreePool+249 )
BUGCHECK_STR:  0xC5_2
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.18247.amd64fre.win7sp1_gdr.130828-1532
Debug session time: Sat Apr 26 00:21:48.143 2014 (UTC + 6:00)
System Uptime: 0 days 0:00:39.859
BugCheck A, {40, 2, 1, fffff800034d40d8}
Probably caused by : ntkrnlmp.exe ( nt!KiTryUnwaitThread+28 )
BUGCHECK_STR:  0xA
PROCESS_NAME:  lsass.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.18247.amd64fre.win7sp1_gdr.130828-1532
Debug session time: Fri Apr 25 02:23:55.136 2014 (UTC + 6:00)
System Uptime: 0 days 0:02:04.853
BugCheck A, {fffff80006d1441d, 2, 0, fffff800035e36be}
Probably caused by : ntkrnlmp.exe ( nt!EtwpCCSwapTrace+42e )
BUGCHECK_STR:  0xA
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.18247.amd64fre.win7sp1_gdr.130828-1532
Debug session time: Sun Apr 20 02:25:34.597 2014 (UTC + 6:00)
System Uptime: 0 days 0:00:39.940
BugCheck 19, {3, fffff8000366a6d0, fffff8000366a6d0, 6770534e00000000}
*** WARNING: Unable to verify timestamp for SRTSP64.SYS
*** ERROR: Module load completed but symbols could not be loaded for SRTSP64.SYS
Probably caused by : Pool_Corruption ( nt!ExDeferredFreePool+a53 )
BUGCHECK_STR:  0x19_3
PROCESS_NAME:  svchost.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.18247.amd64fre.win7sp1_gdr.130828-1532
Debug session time: Sun Apr 20 02:24:11.000 2014 (UTC + 6:00)
System Uptime: 1 days 5:25:08.717
BugCheck 3B, {c0000005, fffff8000347ee5e, fffff880093100e0, 0}
Probably caused by : ntkrnlmp.exe ( nt!KiSignalSynchronizationObject+4e )
BUGCHECK_STR:  0x3B
PROCESS_NAME:  wmpnetwk.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/FONT]

 

[Thedoctor44]

Can I add if you getting pool corruption then enabling special pool should help identify the driver.

http://www.sevenforums.com/attachment.php?attachmentid=315528&stc=1&d=1398599209

http://www.sevenforums.com/attachment.php?attachmentid=315529&stc=1&d=1398599209

 

[mosnet99]

I did HonerGamer's steps. Memtest did a few passes and was okay. Did driver verify was still getting reboots. So I had previous trouble with graphics card issues. I was currently using the onboard graphics adapter. So I went out and bought a EVGA Geforce GT 610. Installed that and wasn't getting crashes before windows started any longer but a BSOD noting the driver for the Razer Acosta Keyboard that came with it. Went to buy a new keyboard for $15. No more BSODs!!! Finally.

 

[Thedoctor44]

That's good to hear
Any more issues let us know.