Multiple BSODs, IQRL_NOT_LESS_OR_EQUAL_TO

hershman66 · Jun 24, 2013

My computer has been blue screening consistently for about a month now. It usually happens while playing League of Legends but has happened just while on youtube. What isn't consistent is the error message it gives. I have re-installed windows and at least attempted to update all the drivers that I could fine. The dump files are attached.

Any help would be greatly appreciated.

Thank you

Computer is custom
CPU: AMD 8150
Windows 7 Ultimate x64
Sapphire 7770 Raddeon
Intel Centrino Advanced-N 6205 wireless card
4 X 4gb Ballistix RAM

x BlueRobot · Jun 24, 2013

You appear to have a ASUS OEM_SLP key on a Custom Build, OEM_SLPs come pre-installed at factory, therefore your installation is counterfeit.

Counterfeit installations are unpredictable and have been modified, as a result many of the troubleshooting steps will not work or make little difference to your system. Please format and install with a genuine key. Counterfeit installations have many security and stability issues.

hershman66 · Jun 24, 2013

I am currently re-installing a legit version of 7 Professional right now. Must of picked up the wrong disk when I re-installed about a week ago. Hopefully this fixes some of the issues.

x BlueRobot · Jun 25, 2013

Post a new SF_Diagnostic Tool when your finished.

hershman66 · Jul 8, 2013

Hi,

Sorry it took so long but I reinstalled windows 7 and after some research it seems that my issues are linked to the use of the internet.

Attached are the new files.

x BlueRobot · Jul 9, 2013

Code:

[COLOR="Red"]BugCheck 1E[/COLOR], {[COLOR="SeaGreen"]ffffffffc0000096[/COLOR], fffff880063e6912, 0, 0}

*** WARNING: Unable to verify timestamp for cpudrv64.sys
*** ERROR: Module load completed but symbols could not be loaded for cpudrv64.sys
Probably caused by : [COLOR="Red"]cpudrv64.sys[/COLOR] ( cpudrv64+1912 )

Code:

Usual causes:  Device driver, hardware, System service, compatibility, Remote control programs, memory, BIOS

Code:

6: kd> [COLOR="SeaGreen"]lmvm cpudrv64[/COLOR]
start             end                 module name
fffff880`063e5000 fffff880`063ed000   cpudrv64 T (no symbols)           
    Loaded symbol image file: cpudrv64.sys
    Image path: cpudrv64.sys
    Image name: cpudrv64.sys
    Timestamp:        [COLOR="Red"]Tue Aug 11 17:39:13 2009[/COLOR] (4A819EB1)
    CheckSum:         0000D622
    ImageSize:        00008000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

The driver which seems to be a possible cause, is your SystemRequirementsLab driver, the driver is very outdated. Please update the driver from here - System Requirements Lab

Code:

6: kd> [COLOR="SeaGreen"]!error ffffffffc0000096[/COLOR]
Error code: (NTSTATUS) 0xc0000096 (3221225622) - {EXCEPTION}  Privileged instruction.

The driver has attempted to execute a instruction which is only available to the operating system.

hershman66 · Jul 10, 2013

I tried to update the driver from the link but there isn't anywhere I see to do that. Also the KMODE BSOD only happens when I try to run the Intel search for updates from their website Intel® Driver Update Utility. The irql blue screen has been the main one, maybe they are related, I am not sure.

I am attaching new dump files with a new IRQL blue screen.

x BlueRobot · Jul 11, 2013

I would remove the System Requirements Lab program completely using Revo Uninstaller Pro - Uninstall Software, Remove Programs easily, Forced Uninstall, Leftovers Uninstaller

There's isn't any new dump files within the folder for some reason, I would check the directory manually, and then placing the new dump files within a zipped folder:

Code:

C:\Windows\Minidump or %systemroot\Minidump

hershman66 · Jul 11, 2013

I removed the Systems Requirement Labs, I have to go to work but I will try and put the new dump files in then.
Also, thank you very much for your time, you are very helpful.

x BlueRobot · Jul 11, 2013

Very welcome, and thanks

hershman66 · Jul 15, 2013

Here is the new batch. Had another IQRL one today

x BlueRobot · Jul 16, 2013

BSOD Analysis:

Code:

[COLOR=Red]BugCheck A[/COLOR], {27, 2, 1, fffff80002e91070}

*** WARNING: Unable to verify timestamp for asmtxhci.sys
*** ERROR: Module load completed but symbols could not be loaded for asmtxhci.sys
Probably caused by : [COLOR=Red]memory_corruption[/COLOR]

Code:

Usual causes:  Kernel mode driver, System Service, BIOS, Windows, Virus scanner, Backup tool, compatibility

I believe the device driver may have overwritten it's I/O allocated buffer, and then corrupted the other memory addresses. A another assumption I have, is maybe the device driver wasn't given a large enough I/O buffer to begin with.

Code:

CHKIMG_EXTENSION: [COLOR=SeaGreen]!chkimg -lo 50 -d !nt[/COLOR]
    fffff80002e91073 - [COLOR=Blue]nt!IoAllocateMdl+3[/COLOR]
    [ 24:[COLOR=Red]25[/COLOR] ]
1 error : !nt (fffff80002e91073)

Code:

0: kd> [COLOR=SeaGreen]!chkimg -lo 50 -db !nt[/COLOR]
1 error : !nt (fffff80002e91073)
fffff80002e91070  48  89  5c [COLOR=Red]*25[/COLOR]  20  44  88  44  24  18  55  56  41  55  41  56 H.\% D.D$.UVAUAV

Code:

0: kd> [COLOR=SeaGreen]k[/COLOR]
Child-SP          RetAddr           Call Site
fffff880`02e63338 fffff800`02e761a9 nt!KeBugCheckEx
fffff880`02e63340 fffff800`02e74e20 nt!KiBugCheckDispatch+0x69
fffff880`02e63480 fffff800`02e91070 nt!KiPageFault+0x260
fffff880`02e63618 fffff880`05757475 [COLOR=Red]nt!IoAllocateMdl[/COLOR] <-- MDL setting for I/O buffer
fffff880`02e63620 fffffa80`00000000 [COLOR=Red]asmtxhci+0x1e475[/COLOR]
fffff880`02e63628 00000000`00000000 0xfffffa80`00000000

-------------------------------------------------------------------

Scan for any missing, modified or corrupted protected Windows files with:

http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

Code:

0: kd>[COLOR=SeaGreen] lmvm asmtxhci[/COLOR]
start             end                 module name
fffff880`05739000 fffff880`0579d000   asmtxhci T (no symbols)           
    Loaded symbol image file: asmtxhci.sys
    Image path: asmtxhci.sys
    Image name: asmtxhci.sys
    Timestamp:        [COLOR=Red]Thu Nov 03 03:00:22 2011[/COLOR] (4EB203C6)
    CheckSum:         0006C541
    ImageSize:        00064000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Please update your Asmedia USB 3.0 driver from here - ASMedia Technology Inc. ????

hershman66 · Jul 17, 2013

I ran the sfc /scannow and it said it found nothing. I ran it a few times. Should I try and do the version at BIOS? Also I guess I will try and give some more symptoms now that it is a little more regular.

Usually these blue screens happens while playing League of Legends, sometimes while on the internet or playing games such as Tomb Raider. Sometimes the computer does just freeze (much less frequent) and I do a manual restart. I can notice sometimes that the screen flicks (very rare but happens) with a bright yellow screen (almost like the display got turned on and off real quick)

This problem really started happening after I put in a new power supply and the Intel Centrino 6205 wireless card.

x BlueRobot · Jul 17, 2013

You need to update the listed driver, it seems to most likely to be contributing to the crashes.

hershman66 · Jul 22, 2013

I updated the ASMedia Driver but I am still having issues. Attached are the dump files.

x BlueRobot · Jul 22, 2013

BSOD Analysis:

Code:

[COLOR="Red"]BugCheck A[/COLOR], {fffffffffffffffa, 2, 0, fffff80002ec5262}

*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for [COLOR="Red"]atikmdag.sys[/COLOR]
Probably caused by : [COLOR="Red"]memory_corruption[/COLOR]

Code:

0: kd> [COLOR="SeaGreen"]k[/COLOR]
Child-SP          RetAddr           Call Site
fffff800`044932e8 fffff800`02ec01a9 nt!KeBugCheckEx
fffff800`044932f0 fffff800`02ebee20 nt!KiBugCheckDispatch+0x69
fffff800`04493430 fffff800`02ec5262 nt!KiPageFault+0x260
fffff800`044935c0 fffff880`0457820e [COLOR="Red"]nt!KeSetEvent+0x122[/COLOR]
fffff800`04493630 fffff880`0457428b dxgmms1!VidSchiSignalFlipEvents+0xbe
fffff800`04493660 fffff880`04573cf4 dxgmms1!VidSchiProcessDpcVSyncCookie+0x427
fffff800`04493720 fffff880`04573c58 dxgmms1!VidSchDdiNotifyDpcWorker+0x80
fffff800`04493770 fffff880`0447a1cf dxgmms1!VidSchDdiNotifyDpc+0x94
fffff800`044937c0 fffff880`0485908f dxgkrnl!DxgNotifyDpcCB+0x77
fffff800`044937f0 fffffa80`0d714000 [COLOR="Red"]atikmdag+0x2808f[/COLOR]
fffff800`044937f8 fffffa80`0d714000 0xfffffa80`0d714000
fffff800`04493800 00000000`00000004 0xfffffa80`0d714000
fffff800`04493808 00000000`00000000 0x4

---------------------------------------------------------------------

Code:

0: kd>[COLOR="SeaGreen"] lmvm atikmdag[/COLOR]
start             end                 module name
fffff880`04831000 fffff880`053ce000   atikmdag T (no symbols)           
    Loaded symbol image file: atikmdag.sys
    Image path: atikmdag.sys
    Image name: atikmdag.sys
    Timestamp:       [COLOR="Red"] Wed Jun 05 00:03:11 2013[/COLOR] (51AE722F)
    CheckSum:         00B4F8F0
    ImageSize:        00B9D000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Please roll back your ATI graphics card driver to the latest WHQL driver, since the current version seems to be causing problems and another possible cause.

AMD Graphics Drivers & Software

WHQL
Release Date: April 24th 2013
Version: 13.4
In Device Manager: 12.104

hershman66 · Jul 24, 2013

Okay, I installed that driver. I was getting more frequent blue screens but I'll wait and see if I get another one after the update.

x BlueRobot · Jul 25, 2013

Okay thanks

hershman66 · Aug 7, 2013

For a while I thought we had it but alas, no such luck.

x BlueRobot · Aug 8, 2013

Code:

[COLOR="Red"]BugCheck 1000007E[/COLOR], {[COLOR="SeaGreen"]ffffffffc0000005[/COLOR], fffff8000319c5b0, fffff8800337e7c8, fffff8800337e020}

Probably caused by : afd.sys ( afd! ?? ::NNGAKEGL::`string'+1124 )

Code:

Usual causes:  Insufficient disk space, Device driver, Video card, BIOS, Breakpoint with no debugger attached, Hardware incompatibility, Faulty system service, Memory, 3rd party remote control

Code:

4: kd> [COLOR="SeaGreen"]lmvm amd_sata[/COLOR]
start             end                 module name
fffff880`00c6c000 fffff880`00c84000   amd_sata T (no symbols)           
    Loaded symbol image file: amd_sata.sys
    Image path: amd_sata.sys
    Image name: amd_sata.sys
    Timestamp:        [COLOR="Red"]Fri Oct 12 10:48:36 2012 [/COLOR](5077E774)
    CheckSum:         0001FDBA
    ImageSize:        00018000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Your AMD SATA Controller AHCI 1.2 Device Driver seems to be a possible cause, please update your chipset driver from your motherboard support page or the controller driver, if there are no updates, then check the AMD support page - Support & Drivers

Multiple BSODs, IQRL_NOT_LESS_OR_EQUAL_TO

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