Solved Multiple BSODs on new PC

croc83

New member
Local time
9:40 PM
Messages
17
Hi,

Desperately need some help with this PC, I've tried re-installing Win 7 but still getting BSODs several times a day. I've attached the mini dumps file. Any help would be much appreciated.


Here is my system information:

OS Name Microsoft Windows 7 Home Premium
Version 6.1.7600 Build 7600
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name ALFA1
System Manufacturer Packard Bell
System Model ixtreme M3720
System Type x64-based PC
Processor Intel(R) Core(TM)2 Quad CPU Q8300 @ 2.50GHz, 2500 Mhz, 4 Core(s), 4 Logical Processor(s)
BIOS Version/Date AMI P01-A3, 21/07/2009
SMBIOS Version 2.5
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume2
Locale United Kingdom
Hardware Abstraction Layer Version = "6.1.7600.16385"
User Name ALFA1\Marg
Time Zone GMT Standard Time
Installed Physical Memory (RAM) 4.00 GB
Total Physical Memory 3.75 GB
Available Physical Memory 2.38 GB
Total Virtual Memory 7.50 GB
Available Virtual Memory 6.12 GB
Page File Space 3.75 GB
Page File C:\pagefile.sys


Thanks
 

My Computer

OS
64 Bit Windows 7 Home
Hi, croc; welcome to the forum. Sorry you are having problems. I looked at your four most recent dumps. They indicate hardware/hardware related (drivers) problems and memory corruption. Unfortunately, the dumps do not point to a specific cause. That means you have to troubleshoot. Troubleshooting is a process of elimination.

To begin, I recommend that you uninstall Norton/Symantec with this removal tool: Tool. Norton is known to cause BSOD's on some Win 7 systems. Norton was involved in at least two of your crashes. This does not necessarily mean Norton caused the crashes. To replace Norton, download and install Microsoft Security Essentials and make sure Windows Firewall is turned on.

You should update a couple of out of date drivers. Outdated drivers can and do cause BSOD's.
nvlddmkm.sys Thu May 14 16:48:07 2009 - nvlddmkm.sys Thu May 14 16:48:07 2009 - nVidia Video drivers Drivers - Download NVIDIA Drivers

Rt64win7.sys Thu Feb 26 04:04:13 2009 - Realtek 8101E/8168/8169 Network Driver Interface Specification 6.20 64-bit Driver. Latest PCIe GBE (GigaBit Ethernet) drivers here: Realtek
How to find drivers -
- I have listed links to most of the drivers in the code box above. Please use the links there to see what info I've found about those drivers.
- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.


- - The most common drivers are listed on this page:
Driver Reference
- - Driver manufacturer links are on this page:
Drivers and Downloads
Uninstall Norton, install MSE, and update those two drivers. Reboot and see how your system runs. Post back and let us know. If you get another BSOD after you have done all of the above, upload it and we will go from there.
 
Last edited:

My Computer

Computer Manufacturer/Model Number
Home built
OS
Windows 7 Ultimate 32 bit
CPU
Intel(R) Pentium(R) 4 CPU 3.00GHz
Motherboard
ASUS P4P800-VM Motherboard Chipset: Intel 865G + ICH5
Memory
2.50 GB RAM
Graphics Card(s)
NVIDIA GeForce 7600 GS
Sound Card
SoundMax Integrated Digital Audio (Chip)
Monitor(s) Displays
ViewSonic VX 1962 wm
Screen Resolution
1680 X 1050
Hard Drives
Seagate Barracuda 7200.10 80 GB
ST380215A ATA Device 18.6 GB
Western Digital "My Book" external hard drive 750 GB
Cooling
Fan based
Keyboard
Microsoft Comfort Curve Keyboard 2000 v10 USB
Mouse
Logitec optic USB
Internet Speed
3.01 Mb/s download 0.64 Mb/s upload
Hi Carl,

Thanks for helping me out with this. The thing with Norton is I've also got it installed on another identical pc and that one is fine. The only things different with this one is I have a DYMO labelwriter and a Canon MP560 printer plugged into it. I suspected the problem might be with the wireless adapter, but I don't use wireless so I disabled it on device manager. As you can see I'm no expert when it comes to computers so your help is most appreciated.

Thanks
 

My Computer

OS
64 Bit Windows 7 Home
One other thing, I've also installed PCI cards to hook up some old dot matrix printers to both the computers, was wondering if maybe I could have damaged something when doing this?
 

My Computer

OS
64 Bit Windows 7 Home
I don't see any indication of hardware damage. One of your error codes indicated a possible hard drive problem. I suggest you run Check Disk. [FONT=&quot]Run CHKDSK /R /F from an elevated (Run as adminstrator) Command Prompt. Please do this for each hard drive on your system.
When it tells you it can't do it right now - and asks you if you'd like to do it at the next reboot - answer Y (for Yes) and press Enter. Then reboot and let the test run. It may take a while for it to run, but keep an occasional eye on it to see if it generates any errors. See "CHKDSK LogFile" below in order to check the results of the test.


Elevated Command Prompt:
Go to Start and type in "cmd.exe" (without the quotes)
At the top of the Search Box, right click on Cmd.exe and select "Run as administrator"

CHKDSK LogFile:
Go to Start and type in "eventvwr.msc" (without the quotes) and press Enter
Expand the Windows logs heading, then select the Application log file entry.
Double click on the Source column header.
Scroll down the list until you find the Chkdsk entry (wininit for Windows 7) (winlogon for XP).
[/FONT][/quote]

Copy/paste the results into your next post.

I forgot to post the dumps in my post above Here they are:
Code:
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Machine Name:
Kernel base = 0xfffff800`02a09000 PsLoadedModuleList = 0xfffff800`02c46e50
Debug session time: Mon Nov 29 08:33:31.053 2010 (GMT-5)
System Uptime: 0 days 0:12:32.926
Loading Kernel Symbols
...............................................................
................................................................
..............................
Loading User Symbols
Loading unloaded module list
......
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c0000005, fffff80002a80a56, fffff88006e18f40, 0}

Probably caused by : ntkrnlmp.exe ( nt!KiCommitThreadWait+296 )

Followup: MachineOwner
---------

1: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff80002a80a56, Address of the exception record for the exception that caused the bugcheck
Arg3: fffff88006e18f40, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

FAULTING_IP: 
nt!KiCommitThreadWait+296
fffff800`02a80a56 f0480fba2b00    lock bts qword ptr [rbx],0

CONTEXT:  fffff88006e18f40 -- (.cxr 0xfffff88006e18f40)
rax=000000000000ef0e rbx=c78b4d0000017024 rcx=00000000000000a0
rdx=0000000000000000 rsi=fffffa80049b5120 rdi=fffffa8006aa4970
rip=fffff80002a80a56 rsp=fffff88006e19910 rbp=0000000000000000
 r8=fffff80002a09000  r9=0000000000000000 r10=fffffffffffffffd
r11=fffffa80065374e0 r12=0000000000000000 r13=0000000000000000
r14=c78b4d0000015a24 r15=00000000000000a0
iopl=0         nv up ei ng nz na po nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010286
nt!KiCommitThreadWait+0x296:
fffff800`02a80a56 f0480fba2b00    lock bts qword ptr [rbx],0 ds:002b:c78b4d00`00017024=????????????????
Resetting default scope

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x3B

PROCESS_NAME:  ccsvchst.exe

CURRENT_IRQL:  2

LAST_CONTROL_TRANSFER:  from 0000000000000000 to fffff80002a80a56

STACK_TEXT:  
fffff880`06e19910 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiCommitThreadWait+0x296


FOLLOWUP_IP: 
nt!KiCommitThreadWait+296
fffff800`02a80a56 f0480fba2b00    lock bts qword ptr [rbx],0

SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  nt!KiCommitThreadWait+296

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

DEBUG_FLR_IMAGE_TIMESTAMP:  4c1c44a9

STACK_COMMAND:  .cxr 0xfffff88006e18f40 ; kb

FAILURE_BUCKET_ID:  X64_0x3B_nt!KiCommitThreadWait+296

BUCKET_ID:  X64_0x3B_nt!KiCommitThreadWait+296

Followup: MachineOwner
---------

1: kd> lmtsmn
start             end                 module name
fffff880`00eb5000 fffff880`00f0c000   ACPI     ACPI.sys     Mon Jul 13 19:19:34 2009 (4A5BC106)
fffff880`02c00000 fffff880`02c8a000   afd      afd.sys      Mon Jul 13 19:21:40 2009 (4A5BC184)
fffff880`04572000 fffff880`04588000   AgileVpn AgileVpn.sys Mon Jul 13 20:10:24 2009 (4A5BCCF0)
fffff880`00df0000 fffff880`00dfb000   amdxata  amdxata.sys  Tue May 19 13:56:59 2009 (4A12F2EB)
fffff880`07298000 fffff880`072a3000   asyncmac asyncmac.sys Mon Jul 13 20:10:13 2009 (4A5BCCE5)
fffff880`00db2000 fffff880`00dbb000   atapi    atapi.sys    Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`00dbb000 fffff880`00de5000   ataport  ataport.SYS  Mon Jul 13 19:19:52 2009 (4A5BC118)
fffff880`017f8000 fffff880`017ff000   Beep     Beep.SYS     Mon Jul 13 20:00:13 2009 (4A5BCA8D)
fffff880`0423d000 fffff880`0432a000   BHDrvx64 BHDrvx64.sys Wed Oct 27 21:57:13 2010 (4CC8D879)
fffff880`04115000 fffff880`04126000   blbdrive blbdrive.sys Mon Jul 13 19:35:59 2009 (4A5BC4DF)
fffff880`026c8000 fffff880`026e6000   bowser   bowser.sys   Mon Jul 13 19:23:50 2009 (4A5BC206)
fffff880`04079000 fffff880`04115000   ccHPx64  ccHPx64.sys  Fri Feb 05 16:05:45 2010 (4B6C8829)
fffff960`00620000 fffff960`00647000   cdd      cdd.dll      unavailable (00000000)
fffff880`00c00000 fffff880`00c1d000   cdfs     cdfs.sys     Mon Jul 13 19:19:46 2009 (4A5BC112)
fffff880`013d4000 fffff880`013fe000   cdrom    cdrom.sys    Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`00cd8000 fffff880`00d98000   CI       CI.dll       Mon Jul 13 21:32:13 2009 (4A5BE01D)
fffff880`01450000 fffff880`01480000   CLASSPNP CLASSPNP.SYS Mon Jul 13 19:19:58 2009 (4A5BC11E)
fffff880`00c7a000 fffff880`00cd8000   CLFS     CLFS.SYS     Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`014cb000 fffff880`0153e000   cng      cng.sys      Mon Jul 13 19:49:40 2009 (4A5BC814)
fffff880`04562000 fffff880`04572000   CompositeBus CompositeBus.sys Mon Jul 13 20:00:33 2009 (4A5BCAA1)
fffff880`02732000 fffff880`02740000   crashdmp crashdmp.sys Mon Jul 13 20:01:01 2009 (4A5BCABD)
fffff880`03a00000 fffff880`03a1e000   dfsc     dfsc.sys     Mon Jul 13 19:23:44 2009 (4A5BC200)
fffff880`03bd8000 fffff880`03be7000   discache discache.sys Mon Jul 13 19:37:18 2009 (4A5BC52E)
fffff880`0143a000 fffff880`01450000   disk     disk.sys     Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`041dc000 fffff880`041fe000   drmk     drmk.sys     Mon Jul 13 21:01:25 2009 (4A5BD8E5)
fffff880`02740000 fffff880`0274c000   dump_dumpata dump_dumpata.sys Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`02757000 fffff880`0276a000   dump_dumpfve dump_dumpfve.sys Mon Jul 13 19:21:51 2009 (4A5BC18F)
fffff880`0274c000 fffff880`02757000   dump_msahci dump_msahci.sys Mon Jul 13 20:01:01 2009 (4A5BCABD)
fffff880`043f4000 fffff880`04400000   Dxapi    Dxapi.sys    Mon Jul 13 19:38:28 2009 (4A5BC574)
fffff880`0441f000 fffff880`04513000   dxgkrnl  dxgkrnl.sys  Thu Oct 01 21:00:14 2009 (4AC5509E)
fffff880`04513000 fffff880`04559000   dxgmms1  dxgmms1.sys  Mon Jul 13 19:38:32 2009 (4A5BC578)
fffff880`03b3d000 fffff880`03bb3000   eeCtrl64 eeCtrl64.sys Fri May 21 17:44:45 2010 (4BF6FECD)
fffff880`06400000 fffff880`06420000   ENG64    ENG64.SYS    Wed Sep 15 06:25:35 2010 (4C909F1F)
fffff880`03bb3000 fffff880`03bd8000   EraserUtilRebootDrv EraserUtilRebootDrv.sys Fri May 21 17:44:45 2010 (4BF6FECD)
fffff880`06433000 fffff880`065f1000   EX64     EX64.SYS     Wed Sep 15 06:33:41 2010 (4C90A105)
fffff880`0111a000 fffff880`0112e000   fileinfo fileinfo.sys Mon Jul 13 19:34:25 2009 (4A5BC481)
fffff880`01060000 fffff880`010ac000   fltmgr   fltmgr.sys   Mon Jul 13 19:19:59 2009 (4A5BC11F)
fffff880`0154f000 fffff880`01559000   Fs_Rec   Fs_Rec.sys   Mon Jul 13 19:19:45 2009 (4A5BC111)
fffff880`01400000 fffff880`0143a000   fvevol   fvevol.sys   Fri Sep 25 22:34:26 2009 (4ABD7DB2)
fffff880`0168b000 fffff880`016d5000   fwpkclnt fwpkclnt.sys Mon Jul 13 19:21:08 2009 (4A5BC164)
fffff880`04175000 fffff880`04182000   GEARAspiWDM GEARAspiWDM.sys Mon May 18 08:17:04 2009 (4A1151C0)
fffff800`02fe5000 fffff800`0302e000   hal      hal.dll      Mon Jul 13 21:27:36 2009 (4A5BDF08)
fffff880`04211000 fffff880`04235000   HDAudBus HDAudBus.sys Mon Jul 13 20:06:13 2009 (4A5BCBF5)
fffff880`04000000 fffff880`0405c000   HdAudio  HdAudio.sys  Mon Jul 13 20:06:59 2009 (4A5BCC23)
fffff880`03be7000 fffff880`03c00000   HIDCLASS HIDCLASS.SYS Mon Jul 13 20:06:21 2009 (4A5BCBFD)
fffff880`0483d000 fffff880`04845080   HIDPARSE HIDPARSE.SYS Mon Jul 13 20:06:17 2009 (4A5BCBF9)
fffff880`0405c000 fffff880`0406a000   hidusb   hidusb.sys   Mon Jul 13 20:06:22 2009 (4A5BCBFE)
fffff880`02600000 fffff880`026c8000   HTTP     HTTP.sys     Mon Jul 13 19:22:16 2009 (4A5BC1A8)
fffff880`017ef000 fffff880`017f8000   hwpolicy hwpolicy.sys Mon Jul 13 19:19:22 2009 (4A5BC0FA)
fffff880`03ac2000 fffff880`03b3d000   IDSvia64 IDSvia64.sys Fri Sep 10 17:54:50 2010 (4C8AA92A)
fffff880`04350000 fffff880`04366000   intelppm intelppm.sys Mon Jul 13 19:19:25 2009 (4A5BC0FD)
fffff880`03a1f000 fffff880`03a46000   Ironx64  Ironx64.SYS  Tue Apr 27 20:48:23 2010 (4BD785D7)
fffff880`045e7000 fffff880`045f6000   kbdclass kbdclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
fffff880`0406a000 fffff880`04078000   kbdhid   kbdhid.sys   Mon Jul 13 20:00:20 2009 (4A5BCA94)
fffff800`00bba000 fffff800`00bc4000   kdcom    kdcom.dll    Mon Jul 13 21:31:07 2009 (4A5BDFDB)
fffff880`0538d000 fffff880`053d0000   ks       ks.sys       Wed Mar 03 23:32:25 2010 (4B8F37D9)
fffff880`013ba000 fffff880`013d4000   ksecdd   ksecdd.sys   Mon Jul 13 19:20:54 2009 (4A5BC156)
fffff880`01660000 fffff880`0168b000   ksecpkg  ksecpkg.sys  Fri Dec 11 01:03:32 2009 (4B21E0B4)
fffff880`045f8000 fffff880`045fd200   ksthunk  ksthunk.sys  Mon Jul 13 20:00:19 2009 (4A5BCA93)
fffff880`0276a000 fffff880`0277f000   lltdio   lltdio.sys   Mon Jul 13 20:08:50 2009 (4A5BCC92)
fffff880`026ee000 fffff880`02711000   luafv    luafv.sys    Mon Jul 13 19:26:13 2009 (4A5BC295)
fffff880`00c22000 fffff880`00c66000   mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Mon Jul 13 21:29:10 2009 (4A5BDF66)
fffff880`01491000 fffff880`0149f000   monitor  monitor.sys  Mon Jul 13 19:38:52 2009 (4A5BC58C)
fffff880`04384000 fffff880`04393000   mouclass mouclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
fffff880`016dd000 fffff880`016ea000   mouhid   mouhid.sys   Mon Jul 13 20:00:20 2009 (4A5BCA94)
fffff880`00d98000 fffff880`00db2000   mountmgr mountmgr.sys Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`03c70000 fffff880`03c88000   mpsdrv   mpsdrv.sys   Mon Jul 13 20:08:25 2009 (4A5BCC79)
fffff880`03c88000 fffff880`03cb5000   mrxsmb   mrxsmb.sys   Sat Feb 27 02:52:19 2010 (4B88CF33)
fffff880`03cb5000 fffff880`03d03000   mrxsmb10 mrxsmb10.sys Sat Feb 27 02:52:28 2010 (4B88CF3C)
fffff880`03d03000 fffff880`03d26000   mrxsmb20 mrxsmb20.sys Sat Feb 27 02:52:26 2010 (4B88CF3A)
fffff880`00de5000 fffff880`00df0000   msahci   msahci.sys   Mon Jul 13 20:01:01 2009 (4A5BCABD)
fffff880`01209000 fffff880`01214000   Msfs     Msfs.SYS     Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`00f15000 fffff880`00f1f000   msisadrv msisadrv.sys Mon Jul 13 19:19:26 2009 (4A5BC0FE)
fffff880`01169000 fffff880`011c7000   msrpc    msrpc.sys    Mon Jul 13 19:21:32 2009 (4A5BC17C)
fffff880`03ab7000 fffff880`03ac2000   mssmbios mssmbios.sys Mon Jul 13 19:31:10 2009 (4A5BC3BE)
fffff880`017dd000 fffff880`017ef000   mup      mup.sys      Mon Jul 13 19:23:45 2009 (4A5BC201)
fffff880`016eb000 fffff880`017dd000   ndis     ndis.sys     Mon Jul 13 19:21:40 2009 (4A5BC184)
fffff880`045ac000 fffff880`045b8000   ndistapi ndistapi.sys Mon Jul 13 20:10:00 2009 (4A5BCCD8)
fffff880`027d2000 fffff880`027e5000   ndisuio  ndisuio.sys  Mon Jul 13 20:09:25 2009 (4A5BCCB5)
fffff880`045b8000 fffff880`045e7000   ndiswan  ndiswan.sys  Mon Jul 13 20:10:11 2009 (4A5BCCE3)
fffff880`053e2000 fffff880`053f7000   NDProxy  NDProxy.SYS  Mon Jul 13 20:10:05 2009 (4A5BCCDD)
fffff880`02dcc000 fffff880`02ddb000   netbios  netbios.sys  Mon Jul 13 20:09:26 2009 (4A5BCCB6)
fffff880`02c8a000 fffff880`02ccf000   netbt    netbt.sys    Mon Jul 13 19:21:28 2009 (4A5BC178)
fffff880`01600000 fffff880`01660000   NETIO    NETIO.SYS    Mon Jul 13 19:21:46 2009 (4A5BC18A)
fffff880`011ec000 fffff880`011fd000   Npfs     Npfs.SYS     Mon Jul 13 19:19:48 2009 (4A5BC114)
fffff880`03aab000 fffff880`03ab7000   nsiproxy nsiproxy.sys Mon Jul 13 19:21:02 2009 (4A5BC15E)
fffff800`02a09000 fffff800`02fe5000   nt       ntkrnlmp.exe Sat Jun 19 00:16:41 2010 (4C1C44A9)
fffff880`01217000 fffff880`013ba000   Ntfs     Ntfs.sys     Mon Jul 13 19:20:47 2009 (4A5BC14F)
fffff880`014aa000 fffff880`014b3000   Null     Null.SYS     Mon Jul 13 19:19:37 2009 (4A5BC109)
fffff880`0484a000 fffff880`05351b00   nvlddmkm nvlddmkm.sys Thu May 14 16:48:07 2009 (4A0C8387)
fffff880`0277f000 fffff880`027d2000   nwifi    nwifi.sys    Mon Jul 13 20:07:23 2009 (4A5BCC3B)
fffff880`02d90000 fffff880`02db6000   pacer    pacer.sys    Mon Jul 13 20:09:41 2009 (4A5BCCC5)
fffff880`00f5f000 fffff880`00f74000   partmgr  partmgr.sys  Mon Jul 13 19:19:58 2009 (4A5BC11E)
fffff880`00f1f000 fffff880`00f52000   pci      pci.sys      Mon Jul 13 19:19:51 2009 (4A5BC117)
fffff880`00fe5000 fffff880`00fec000   pciide   pciide.sys   Mon Jul 13 19:19:49 2009 (4A5BC115)
fffff880`00fec000 fffff880`00ffc000   PCIIDEX  PCIIDEX.SYS  Mon Jul 13 19:19:48 2009 (4A5BC114)
fffff880`04126000 fffff880`04143000   PciPPorts PciPPorts.sys Thu Jul 23 05:37:35 2009 (4A682F5F)
fffff880`0153e000 fffff880`0154f000   pcw      pcw.sys      Mon Jul 13 19:19:27 2009 (4A5BC0FF)
fffff880`03d26000 fffff880`03dcc000   peauth   peauth.sys   Mon Jul 13 21:01:19 2009 (4A5BD8DF)
fffff880`04800000 fffff880`0483d000   portcls  portcls.sys  Mon Jul 13 20:06:27 2009 (4A5BCC03)
fffff880`00c66000 fffff880`00c7a000   PSHED    PSHED.dll    Mon Jul 13 21:32:23 2009 (4A5BE027)
fffff880`04588000 fffff880`045ac000   rasl2tp  rasl2tp.sys  Mon Jul 13 20:10:11 2009 (4A5BCCE3)
fffff880`04400000 fffff880`0441b000   raspppoe raspppoe.sys Mon Jul 13 20:10:17 2009 (4A5BCCE9)
fffff880`05352000 fffff880`05373000   raspptp  raspptp.sys  Mon Jul 13 20:10:18 2009 (4A5BCCEA)
fffff880`05373000 fffff880`0538d000   rassstp  rassstp.sys  Mon Jul 13 20:10:25 2009 (4A5BCCF1)
fffff880`03a5a000 fffff880`03aab000   rdbss    rdbss.sys    Mon Jul 13 19:24:09 2009 (4A5BC219)
fffff880`015ef000 fffff880`015f8000   RDPCDD   RDPCDD.sys   Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`014c1000 fffff880`014ca000   rdpencdd rdpencdd.sys Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`01200000 fffff880`01209000   rdprefmp rdprefmp.sys Mon Jul 13 20:16:35 2009 (4A5BCE63)
fffff880`015a5000 fffff880`015df000   rdyboost rdyboost.sys Mon Jul 13 19:34:34 2009 (4A5BC48A)
fffff880`027e5000 fffff880`027fd000   rspndr   rspndr.sys   Mon Jul 13 20:08:50 2009 (4A5BCC92)
fffff880`04143000 fffff880`04175000   Rt64win7 Rt64win7.sys Thu Feb 26 04:04:13 2009 (49A65B0D)
fffff880`03dcc000 fffff880`03dd7000   secdrv   secdrv.SYS   Wed Sep 13 09:18:38 2006 (4508052E)
fffff880`016d5000 fffff880`016dd000   spldr    spldr.sys    Mon May 11 12:56:27 2009 (4A0858BB)
fffff880`054fd000 fffff880`05583000   SRTSP64  SRTSP64.SYS  Wed Feb 24 18:59:29 2010 (4B85BD61)
fffff880`03a46000 fffff880`03a5a000   SRTSPX64 SRTSPX64.SYS Wed Feb 24 18:59:48 2010 (4B85BD74)
fffff880`05467000 fffff880`054fd000   srv      srv.sys      Thu Aug 26 23:38:00 2010 (4C773318)
fffff880`05400000 fffff880`05467000   srv2     srv2.sys     Thu Aug 26 23:37:46 2010 (4C77330A)
fffff880`03c00000 fffff880`03c2d000   srvnet   srvnet.sys   Thu Aug 26 23:37:24 2010 (4C7732F4)
fffff880`045f6000 fffff880`045f7480   swenum   swenum.sys   Mon Jul 13 20:00:18 2009 (4A5BCA92)
fffff880`010ac000 fffff880`0111a000   SYMDS64  SYMDS64.SYS  Mon Aug 17 19:35:30 2009 (4A89E942)
fffff880`0112e000 fffff880`01169000   SYMEFA64 SYMEFA64.SYS Wed Apr 21 17:47:39 2010 (4BCF727B)
fffff880`02d5a000 fffff880`02d90000   SYMEVENT64x86 SYMEVENT64x86.SYS Thu Aug 13 18:28:21 2009 (4A849385)
fffff880`02ce4000 fffff880`02d5a000   SYMTDIV  SYMTDIV.SYS  Tue May 04 00:38:27 2010 (4BDFA4C3)
fffff880`01803000 fffff880`01a00000   tcpip    tcpip.sys    Sun Jun 13 23:39:04 2010 (4C15A458)
fffff880`03c2d000 fffff880`03c3f000   tcpipreg tcpipreg.sys Mon Jul 13 20:09:49 2009 (4A5BCCCD)
fffff880`0101e000 fffff880`0102b000   TDI      TDI.SYS      Mon Jul 13 19:21:18 2009 (4A5BC16E)
fffff880`01000000 fffff880`0101e000   tdx      tdx.sys      Mon Jul 13 19:21:15 2009 (4A5BC16B)
fffff880`0102b000 fffff880`0103f000   termdd   termdd.sys   Mon Jul 13 20:16:36 2009 (4A5BCE64)
fffff960`004e0000 fffff960`004ea000   TSDDD    TSDDD.dll    Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`0432a000 fffff880`04350000   tunnel   tunnel.sys   Mon Jul 13 20:09:37 2009 (4A5BCCC1)
fffff880`053d0000 fffff880`053e2000   umbus    umbus.sys    Mon Jul 13 20:06:56 2009 (4A5BCC20)
fffff880`04366000 fffff880`04383000   usbccgp  usbccgp.sys  Mon Jul 13 20:06:45 2009 (4A5BCC15)
fffff880`045fe000 fffff880`045fff00   USBD     USBD.SYS     Mon Jul 13 20:06:23 2009 (4A5BCBFF)
fffff880`04200000 fffff880`04211000   usbehci  usbehci.sys  Sat Oct 24 00:27:33 2009 (4AE28235)
fffff880`04182000 fffff880`041dc000   usbhub   usbhub.sys   Sat Oct 24 00:28:24 2009 (4AE28268)
fffff880`04393000 fffff880`0439e000   usbohci  usbohci.sys  Mon Jul 13 20:06:30 2009 (4A5BCC06)
fffff880`0439e000 fffff880`043f4000   USBPORT  USBPORT.SYS  Mon Jul 13 20:06:31 2009 (4A5BCC07)
fffff880`02cd8000 fffff880`02ce4000   usbprint usbprint.sys Mon Jul 13 20:38:18 2009 (4A5BD37A)
fffff880`01480000 fffff880`01491000   usbscan  usbscan.sys  Mon Jul 13 20:35:32 2009 (4A5BD2D4)
fffff880`0103f000 fffff880`0105a000   USBSTOR  USBSTOR.SYS  Mon Jul 13 20:06:34 2009 (4A5BCC0A)
fffff880`00f52000 fffff880`00f5f000   vdrvroot vdrvroot.sys Mon Jul 13 20:01:31 2009 (4A5BCADB)
fffff880`014b3000 fffff880`014c1000   vga      vga.sys      Mon Jul 13 19:38:47 2009 (4A5BC587)
fffff880`011c7000 fffff880`011ec000   VIDEOPRT VIDEOPRT.SYS Mon Jul 13 19:38:51 2009 (4A5BC58B)
fffff880`00f74000 fffff880`00f89000   volmgr   volmgr.sys   Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`00f89000 fffff880`00fe5000   volmgrx  volmgrx.sys  Mon Jul 13 19:20:33 2009 (4A5BC141)
fffff880`01559000 fffff880`015a5000   volsnap  volsnap.sys  Mon Jul 13 19:20:08 2009 (4A5BC128)
fffff880`02db6000 fffff880`02dcc000   vwififlt vwififlt.sys Mon Jul 13 20:07:22 2009 (4A5BCC3A)
fffff880`02ddb000 fffff880`02df6000   wanarp   wanarp.sys   Mon Jul 13 20:10:21 2009 (4A5BCCED)
fffff880`015df000 fffff880`015ef000   watchdog watchdog.sys Mon Jul 13 19:37:35 2009 (4A5BC53F)
fffff880`00e02000 fffff880`00ea6000   Wdf01000 Wdf01000.sys Mon Jul 13 19:22:07 2009 (4A5BC19F)
fffff880`00ea6000 fffff880`00eb5000   WDFLDR   WDFLDR.SYS   Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`02ccf000 fffff880`02cd8000   wfplwf   wfplwf.sys   Mon Jul 13 20:09:26 2009 (4A5BCCB6)
fffff960`000f0000 fffff960`003ff000   win32k   win32k.sys   Tue Aug 31 22:58:04 2010 (4C7DC13C)
fffff880`04559000 fffff880`04562000   wmiacpi  wmiacpi.sys  Mon Jul 13 19:31:02 2009 (4A5BC3B6)
fffff880`00f0c000 fffff880`00f15000   WMILIB   WMILIB.SYS   Mon Jul 13 19:19:51 2009 (4A5BC117)
fffff880`02711000 fffff880`02732000   WudfPf   WudfPf.sys   Mon Jul 13 20:05:37 2009 (4A5BCBD1)
fffff880`05583000 fffff880`055b4000   WUDFRd   WUDFRd.sys   Mon Jul 13 20:06:06 2009 (4A5BCBEE)

Unloaded modules:
fffff880`07227000 fffff880`07298000   spsys.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`016dd000 fffff880`016eb000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`01480000 fffff880`0148c000   dump_pciidex
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`0148c000 fffff880`01497000   dump_msahci.
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`01497000 fffff880`014aa000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`04366000 fffff880`04384000   i8042prt.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000

Debug session time: Mon Nov 29 10:10:16.977 2010 (GMT-5)
System Uptime: 0 days 0:04:41.224
Loading Kernel Symbols
...............................................................
................................................................
...............................
Loading User Symbols
Loading unloaded module list
.....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 34, {50830, fffff88003193748, fffff88003192fb0, fffff80002aca6fc}

Probably caused by : ntkrnlmp.exe ( nt!KiCancelTimer+90 )

Followup: MachineOwner
---------

2: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

CACHE_MANAGER (34)
    See the comment for FAT_FILE_SYSTEM (0x23)
Arguments:
Arg1: 0000000000050830
Arg2: fffff88003193748
Arg3: fffff88003192fb0
Arg4: fffff80002aca6fc

Debugging Details:
------------------


EXCEPTION_RECORD:  fffff88003193748 -- (.exr 0xfffff88003193748)
ExceptionAddress: fffff80002aca6fc (nt!KiCancelTimer+0x0000000000000090)
   ExceptionCode: c0000005 (Access violation)
  ExceptionFlags: 00000000
NumberParameters: 2
   Parameter[0]: 0000000000000000
   Parameter[1]: ffffffffffffffff
Attempt to read from address ffffffffffffffff

CONTEXT:  fffff88003192fb0 -- (.cxr 0xfffff88003192fb0)
rax=000000000000a78f rbx=fffff80002cc9f60 rcx=fffff80002cc9f60
rdx=0000000000000000 rsi=0f3f394800002da8 rdi=0f3f394800004328
rip=fffff80002aca6fc rsp=fffff88003193980 rbp=0000000000000001
 r8=fffff80002a53000  r9=0000000000000002 r10=fffffffffef12040
r11=00000000a8ae5f80 r12=0000000000000002 r13=0000000000000000
r14=000000000000009c r15=0000000000000002
iopl=0         nv up ei pl nz na po nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010206
nt!KiCancelTimer+0x90:
fffff800`02aca6fc f0480fba2f00    lock bts qword ptr [rdi],0 ds:002b:0f3f3948`00004328=????????????????
Resetting default scope

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  System

CURRENT_IRQL:  2

ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

EXCEPTION_PARAMETER1:  0000000000000000

EXCEPTION_PARAMETER2:  ffffffffffffffff

READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80002cfb0e0
 ffffffffffffffff 

FOLLOWUP_IP: 
nt!KiCancelTimer+90
fffff800`02aca6fc f0480fba2f00    lock bts qword ptr [rdi],0

FAULTING_IP: 
nt!KiCancelTimer+90
fffff800`02aca6fc f0480fba2f00    lock bts qword ptr [rdi],0

BUGCHECK_STR:  0x34

LAST_CONTROL_TRANSFER:  from fffff80002acfd5a to fffff80002aca6fc

STACK_TEXT:  
fffff880`03193980 fffff800`02acfd5a : 77e24519`0cd7a787 fffff880`02f63180 fffff800`02cc9f60 00000000`00000000 : nt!KiCancelTimer+0x90
fffff880`031939c0 fffff800`02ad5456 : 000026f9`5fc12e40 ffffffff`fef12040 fffffa80`03d02ab0 00000000`00000002 : nt!KiSetTimerEx+0x6a
fffff880`03193a50 fffff800`02aab2fe : 00000000`00000000 ffffffff`fef12040 fffff800`02c685a0 fffff800`02cca100 : nt!KeSetCoalescableTimer+0xb2
fffff880`03193aa0 fffff800`02aaad04 : 00000000`00000002 00000000`00000000 fffff800`02c685a0 fffffa80`03e27420 : nt!CcRescheduleLazyWriteScan+0x36
fffff880`03193ae0 fffff800`02ab7551 : 00000000`00000180 fffffa80`00000000 00000000`0000002b fffff800`02cca138 : nt!CcLazyWriteScan+0x45c
fffff880`03193bc0 fffff800`02ad0961 : fffffa80`03d02800 fffff800`02d7eda8 fffff800`02cca140 00000000`00000000 : nt!CcWorkerThread+0x1f9
fffff880`03193c70 fffff800`02d67c06 : ffffffff`ffffffff fffffa80`03d131a0 00000000`00000080 fffffa80`03ce8040 : nt!ExpWorkerThread+0x111
fffff880`03193d00 fffff800`02aa1c26 : fffff880`02f63180 fffffa80`03d131a0 fffff880`02f6dfc0 00204008`00000000 : nt!PspSystemThreadStartup+0x5a
fffff880`03193d40 00000000`00000000 : fffff880`03194000 fffff880`0318e000 fffff880`031939b0 00000000`00000000 : nt!KxStartSystemThread+0x16


SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  nt!KiCancelTimer+90

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

DEBUG_FLR_IMAGE_TIMESTAMP:  4c1c44a9

STACK_COMMAND:  .cxr 0xfffff88003192fb0 ; kb

FAILURE_BUCKET_ID:  X64_0x34_nt!KiCancelTimer+90

BUCKET_ID:  X64_0x34_nt!KiCancelTimer+90

Followup: MachineOwner
---------
 

My Computer

Computer Manufacturer/Model Number
Home built
OS
Windows 7 Ultimate 32 bit
CPU
Intel(R) Pentium(R) 4 CPU 3.00GHz
Motherboard
ASUS P4P800-VM Motherboard Chipset: Intel 865G + ICH5
Memory
2.50 GB RAM
Graphics Card(s)
NVIDIA GeForce 7600 GS
Sound Card
SoundMax Integrated Digital Audio (Chip)
Monitor(s) Displays
ViewSonic VX 1962 wm
Screen Resolution
1680 X 1050
Hard Drives
Seagate Barracuda 7200.10 80 GB
ST380215A ATA Device 18.6 GB
Western Digital "My Book" external hard drive 750 GB
Cooling
Fan based
Keyboard
Microsoft Comfort Curve Keyboard 2000 v10 USB
Mouse
Logitec optic USB
Internet Speed
3.01 Mb/s download 0.64 Mb/s upload
Hi Carl,

Thanks again for all the info. I've updated the NVIDIA and Realtek driver and so far no BSODs. I haven't yet uninstalled Norton but I will try that if I get any more BSODs. Will test it out today and report back with any further problems.

I have also ran CHK DSK, here are my results:

 
Checking file system on C:
The type of the file system is NTFS.
Volume label is Packard Bell.
A disk check has been scheduled.
Windows will now check the disk.
CHKDSK is verifying files (stage 1 of 5)...
279296 file records processed. File verification completed.
255 large file records processed. 0 bad file records processed. 0 EA records processed. 224 reparse records processed. CHKDSK is verifying indexes (stage 2 of 5)...
406886 index entries processed. Index verification completed.
0 unindexed files scanned. 0 unindexed files recovered. CHKDSK is verifying security descriptors (stage 3 of 5)...
279296 file SDs/SIDs processed. Cleaning up 928 unused index entries from index $SII of file 0x9.
Cleaning up 928 unused index entries from index $SDH of file 0x9.
Cleaning up 928 unused security descriptors.
Security descriptor verification completed.
63796 data files processed. CHKDSK is verifying Usn Journal...
35935832 USN bytes processed. Usn Journal verification completed.
CHKDSK is verifying file data (stage 4 of 5)...
279280 files processed. File data verification completed.
CHKDSK is verifying free space (stage 5 of 5)...
57493430 free clusters processed. Free space verification is complete.
Windows has checked the file system and found no problems.
306221055 KB total disk space.
75701896 KB in 215110 files.
154560 KB in 63797 indexes.
0 KB in bad sectors.
390875 KB in use by the system.
65536 KB occupied by the log file.
229973724 KB available on disk.
 

My Computer

OS
64 Bit Windows 7 Home
Hi Carl its me again,

Just had another BSOD since updating drivers for NVIDIA and Realtek. I've uploaded the dump files. I'm not too keen on uninstalling Norton as we have it installed on the other pc, same spec. If this is absolutely necessary I will do but I would like to keep Norton if possible. Once again, any help most appreciated.

Thanks,
Croc
 

My Computer

OS
64 Bit Windows 7 Home
Hi Carl,

Quick update, I have now uninstalled Norton and will see how that goes. I will post any problems if i have any.
 

My Computer

OS
64 Bit Windows 7 Home
Good morning, croc. Check Disk found not bad sectors on your hard drive; that is a good sign. It did clean up up some stuff which which should help your hard drive. It is not a bad idea to run check disk every two or three months. That keeps your hard drive in order and you can detect bad sectors - which can be a sign of of a failing hard drive.

Regarding Norton, Norton may or may not be the cause of your BSOD's. But it is a known cause of BSOD's on some Win 7 sytems. In troubleshooting, the idea is to remove all potential causes of BSOD's. Once you get your system stable, you can start adding back those things that are current. You do this one at a time with several days in between installations. When you add something back and you start getting BSOD's, you have found your cause. There are valid reasons why Norton and other third party security programs cause problems on some Win 7 systems - and remember, no two systems are exactly a like. It has to do with Win 7's own built in security measures. The makers of third party software do not have the Win 7 system core code and that code is vastly different from XP and even from Vista. Below are the thoughts of JC Griffith. John is a Microsoft MVP, a member of this forum, and a noted expert on Microsoft operating systems.
My theory revolves around the enhanced security that came about in Vista when the user tokens were split. A "user-admin" account in Vista & Windows 7 runs with a single user token. When full admin rights are needed, elevation occurs via consent.exe (UAC) and the 2nd token is obtained for the particular function requiring full admin permission. Only the single Hidden Admin user account (SID = x-500) runs with both user tokens in Vista & Windows 7.

Certain system services run under the "Local Account". The firewall drivers run in kernel mode under NT AUTHORITY\SYSTEM and can block local NETBIOS ports used by system services, resulting in APPHANGs, which after 30000ms, becomes an APPCRASH.

- Windows Explorer or IE8 screen background fading white
- small blue circle spinning endlessly
- The phrase "..Not Responding..." appears
- WERCON screen appears and asks about reporting, close program, check online for solution, restart the crashing app, etc...

In XP, all admin accounts run with 2 user tokens = full admin rights; hence the reason Zone Alarm, NIS, KIS, MIS, N360, et al., do not have problems. Only 1 level of security to deal with.

I have always held that the differing levels of security in Vista/ Windows 7 make it extremely difficult for Internet Security Suites to function normally (as in XP).

Food for thought!
[FONT=&quot]J. C. Griffith
[/FONT]
[FONT=&quot]
Security programs like Norton, McAfee, etc. are basically rootkits, albeit good root kits. They entangle deeply into your OS and in many places. And like root kits, they can slow your system down and cause crashes.

Your latest error code is another 3B and it blames the Windows system core. Something is causing conflicts and the leading suspect at the moment is Norton.
[/FONT]
 

My Computer

Computer Manufacturer/Model Number
Home built
OS
Windows 7 Ultimate 32 bit
CPU
Intel(R) Pentium(R) 4 CPU 3.00GHz
Motherboard
ASUS P4P800-VM Motherboard Chipset: Intel 865G + ICH5
Memory
2.50 GB RAM
Graphics Card(s)
NVIDIA GeForce 7600 GS
Sound Card
SoundMax Integrated Digital Audio (Chip)
Monitor(s) Displays
ViewSonic VX 1962 wm
Screen Resolution
1680 X 1050
Hard Drives
Seagate Barracuda 7200.10 80 GB
ST380215A ATA Device 18.6 GB
Western Digital "My Book" external hard drive 750 GB
Cooling
Fan based
Keyboard
Microsoft Comfort Curve Keyboard 2000 v10 USB
Mouse
Logitec optic USB
Internet Speed
3.01 Mb/s download 0.64 Mb/s upload
Still having problems

Hi Carl,

Once again thanks for all your help with this. I have been on holiday during christmas and have just come back to discover that after removing Norton and installing MSE we are still having problems with system crashes. I have attached the minidumps files and perfmon report. Any help would be much appreciated.

Thanks
Croc
 

My Computer

OS
64 Bit Windows 7 Home
Hi,

Could anyone please look at this. Your help would be most appreciated.

Thanks
Croc
 

My Computer

OS
64 Bit Windows 7 Home
Hi

I'm desperate to get to the bottom of this, if anyone could have a look I would be most grateful. Any advice on what I can do next would be great as I've ran out of ideas.

Thanks
 

My Computer

OS
64 Bit Windows 7 Home
Here is my latest dump files.
 

My Computer

OS
64 Bit Windows 7 Home
Hi, Croc. There are no dump files in your latest upload. However,I looked at all four dumps that occurred in January which you uploaded in your previous post.
Bugcheck 3B (3X), SYSTEM_SERVICE_EXCEPTION. Usual causes: System service, Device driver, graphics driver, ?memory.

Bugcheck 34, CACHE_MANAGER. Usual causes: Insufficient physical memory, Indexing, Device driver.
You have run CheckDisk and your hard drive appears to be OK. Your drivers appear to be up to date. Let's do some hardware testing. Test your RAM with Memtest86 following the instructions in this tutorial: http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html. Run Memtest from a cold boot after your computer has been off for an hour or two. Let it run for at least 7 passes; this will take 6-8 hours. Post back with your results.

If you get no errors with Memtest, enable Driver Verifier closely following the instructions in this tutorial: Driver Verifier - Enable and Disable. Verifier will trigger BSOD's if it encounters faulty drivers. Upload any and all Driver Verifier enabled mini dumps. Hopefully, the dumps will point to the offending drivers.
Code:
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Machine Name:
Kernel base = 0xfffff800`02a63000 PsLoadedModuleList = 0xfffff800`02ca0e50
Debug session time: Sat Jan  1 22:29:02.731 2011 (GMT-5)
System Uptime: 1 days 18:49:26.197
Loading Kernel Symbols
...............................................................
................................................................
......................
Loading User Symbols
Loading unloaded module list
......
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c0000005, fffff80002d28b38, fffff88006eab020, 0}

Probably caused by : ntkrnlmp.exe ( nt!AlpcpFreeCompletionList+14 )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff80002d28b38, Address of the exception record for the exception that caused the bugcheck
Arg3: fffff88006eab020, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

FAULTING_IP: 
nt!AlpcpFreeCompletionList+14
fffff800`02d28b38 488b4b18        mov     rcx,qword ptr [rbx+18h]

CONTEXT:  fffff88006eab020 -- (.cxr 0xfffff88006eab020)
rax=0000000000000000 rbx=0000000000000016 rcx=fffffa80067aee60
rdx=0000000000000000 rsi=fffffa80067aef78 rdi=fffffa80067aee60
rip=fffff80002d28b38 rsp=fffff88006eab9f0 rbp=fffffa80065a5b30
 r8=0000000000000001  r9=0000000000000001 r10=fffffa80065cea30
r11=fffff88006eabaf8 r12=fffffa80065a5b30 r13=0000000000000001
r14=000007fefe020000 r15=fffff8a001d02e40
iopl=0         nv up ei ng nz na po nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010286
nt!AlpcpFreeCompletionList+0x14:
fffff800`02d28b38 488b4b18        mov     rcx,qword ptr [rbx+18h] ds:002b:00000000`0000002e=????????????????
Resetting default scope

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x3B

PROCESS_NAME:  svchost.exe

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from fffff80002d7896b to fffff80002d28b38

STACK_TEXT:  
fffff880`06eab9f0 fffff800`02d7896b : 00000000`00000000 fffffa80`065a5b30 00000000`00000001 00000000`00000001 : nt!AlpcpFreeCompletionList+0x14
fffff880`06eaba20 fffff800`02d79578 : fffffa80`067aee60 00000000`00000001 fffffa80`00000030 00000000`00001000 : nt!AlpcpDoPortCleanup+0x127
fffff880`06eaba50 fffff800`02dcfa24 : 00000000`00000000 fffffa80`067aee30 00000000`000000ff 00000000`00000000 : nt!AlpcpClosePort+0x44
fffff880`06eaba80 fffff800`02de9501 : fffffa80`065a5b30 fffffa80`00000001 fffff8a0`01d02e40 00000000`00000000 : nt!ObpDecrementHandleCount+0xb4
fffff880`06eabb00 fffff800`02de9414 : 00000000`00000450 fffffa80`065a5b30 fffff8a0`01d02e40 00000000`00000450 : nt!ObpCloseHandleTableEntry+0xb1
fffff880`06eabb90 fffff800`02ad2993 : fffffa80`063c6800 fffff880`06eabc60 00000000`00265c50 fffffa80`06599fc0 : nt!ObpCloseHandle+0x94
fffff880`06eabbe0 00000000`779efe4a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
00000000`0155f658 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x779efe4a


FOLLOWUP_IP: 
nt!AlpcpFreeCompletionList+14
fffff800`02d28b38 488b4b18        mov     rcx,qword ptr [rbx+18h]

SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  nt!AlpcpFreeCompletionList+14

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

DEBUG_FLR_IMAGE_TIMESTAMP:  4c1c44a9

STACK_COMMAND:  .cxr 0xfffff88006eab020 ; kb

FAILURE_BUCKET_ID:  X64_0x3B_nt!AlpcpFreeCompletionList+14

BUCKET_ID:  X64_0x3B_nt!AlpcpFreeCompletionList+14

Followup: MachineOwner
---------

Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Machine Name:
Kernel base = 0xfffff800`02a65000 PsLoadedModuleList = 0xfffff800`02ca2e50
Debug session time: Fri Jan  7 08:53:08.133 2011 (GMT-5)
System Uptime: 1 days 4:59:24.006
Loading Kernel Symbols
...............................................................
................................................................
.......................
Loading User Symbols
Loading unloaded module list
.......
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 34, {50830, fffff88005d875f8, fffff88005d86e60, fffff80002c0a0f3}

Probably caused by : ntkrnlmp.exe ( nt!ExFreePoolWithTag+43 )

Followup: MachineOwner
---------

2: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

CACHE_MANAGER (34)
    See the comment for FAT_FILE_SYSTEM (0x23)
Arguments:
Arg1: 0000000000050830
Arg2: fffff88005d875f8
Arg3: fffff88005d86e60
Arg4: fffff80002c0a0f3

Debugging Details:
------------------


EXCEPTION_RECORD:  fffff88005d875f8 -- (.exr 0xfffff88005d875f8)
ExceptionAddress: fffff80002c0a0f3 (nt!ExFreePoolWithTag+0x0000000000000043)
   ExceptionCode: c0000005 (Access violation)
  ExceptionFlags: 00000000
NumberParameters: 2
   Parameter[0]: 0000000000000000
   Parameter[1]: 0000000000000080
Attempt to read from address 0000000000000080

CONTEXT:  fffff88005d86e60 -- (.cxr 0xfffff88005d86e60)
rax=0000000000000000 rbx=fffffa8004a1f588 rcx=0000000000000090
rdx=0000000000000000 rsi=0000000000000001 rdi=fffffa8004a1f540
rip=fffff80002c0a0f3 rsp=fffff88005d87830 rbp=fffff88005d87a68
 r8=0000000000000000  r9=0000000000699000 r10=00000000ffffffff
r11=00000000fffffff9 r12=0000000000000000 r13=0000000000000090
r14=00000000000002fd r15=0000000000000001
iopl=0         nv up ei pl nz na po nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010206
nt!ExFreePoolWithTag+0x43:
fffff800`02c0a0f3 418b45f0        mov     eax,dword ptr [r13-10h] ds:002b:00000000`00000080=????????
Resetting default scope

CUSTOMER_CRASH_COUNT:  1

PROCESS_NAME:  System

CURRENT_IRQL:  0

ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

EXCEPTION_PARAMETER1:  0000000000000000

EXCEPTION_PARAMETER2:  0000000000000080

READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80002d0d0e0
 0000000000000080 

FOLLOWUP_IP: 
nt!ExFreePoolWithTag+43
fffff800`02c0a0f3 418b45f0        mov     eax,dword ptr [r13-10h]

FAULTING_IP: 
nt!ExFreePoolWithTag+43
fffff800`02c0a0f3 418b45f0        mov     eax,dword ptr [r13-10h]

BUGCHECK_STR:  0x34

DEFAULT_BUCKET_ID:  NULL_CLASS_PTR_DEREFERENCE

LAST_CONTROL_TRANSFER:  from fffff80002ac20f0 to fffff80002c0a0f3

STACK_TEXT:  
fffff880`05d87830 fffff800`02ac20f0 : 00000000`00000000 00000000`00001000 00000000`00000000 00000000`00002699 : nt!ExFreePoolWithTag+0x43
fffff880`05d878e0 fffff800`02aeacbe : 00000000`ffffffff fffff880`05d87a68 00000000`00000001 fffff8a0`003b04d0 : nt!ExDeleteResourceLite+0x190
fffff880`05d87940 fffff800`02ac50b7 : fffffa80`04896d90 fffff880`05d87a68 00000000`00000001 fffffa80`04896d90 : nt!CcUnpinFileDataEx+0x3fe
fffff880`05d879c0 fffff800`02ac12bb : 00000000`006614ab fffff880`05d87c18 00000000`00001000 00000000`00000000 : nt!CcReleaseByteRangeFromWrite+0xa7
fffff880`05d87a10 fffff800`02ac894b : fffffa80`04e2cd68 fffff800`00000001 00000000`00000001 fffff800`00001000 : nt!CcFlushCache+0x64b
fffff880`05d87b10 fffff800`02ac9520 : fffff880`05d87b00 fffff880`05d87c18 00000000`00000000 fffff800`00000000 : nt!CcWriteBehind+0x1eb
fffff880`05d87bc0 fffff800`02ae2961 : fffffa80`03d04800 fffff880`012dc230 fffff800`02cdc140 fffff880`00000005 : nt!CcWorkerThread+0x1c8
fffff880`05d87c70 fffff800`02d79c06 : fffff880`02a99650 fffffa80`04e1fb60 00000000`00000080 fffffa80`03c6e890 : nt!ExpWorkerThread+0x111
fffff880`05d87d00 fffff800`02ab3c26 : fffff880`02fd3180 fffffa80`04e1fb60 fffffa80`03cfc040 fffff880`01269a90 : nt!PspSystemThreadStartup+0x5a
fffff880`05d87d40 00000000`00000000 : fffff880`05d88000 fffff880`05d82000 fffff880`05d86ce0 00000000`00000000 : nt!KxStartSystemThread+0x16


SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  nt!ExFreePoolWithTag+43

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

DEBUG_FLR_IMAGE_TIMESTAMP:  4c1c44a9

STACK_COMMAND:  .cxr 0xfffff88005d86e60 ; kb

FAILURE_BUCKET_ID:  X64_0x34_nt!ExFreePoolWithTag+43

BUCKET_ID:  X64_0x34_nt!ExFreePoolWithTag+43

Followup: MachineOwner
---------
Drivers
Code:
start             end                 module name
fffff880`00f6d000 fffff880`00fc4000   ACPI     ACPI.sys     Mon Jul 13 19:19:34 2009 (4A5BC106)
fffff880`02cd9000 fffff880`02d63000   afd      afd.sys      Mon Jul 13 19:21:40 2009 (4A5BC184)
fffff880`04590000 fffff880`045a6000   AgileVpn AgileVpn.sys Mon Jul 13 20:10:24 2009 (4A5BCCF0)
fffff880`01076000 fffff880`01081000   amdxata  amdxata.sys  Tue May 19 13:56:59 2009 (4A12F2EB)
fffff880`061c3000 fffff880`061ce000   asyncmac asyncmac.sys Mon Jul 13 20:10:13 2009 (4A5BCCE5)
fffff880`00e9b000 fffff880`00ea4000   atapi    atapi.sys    Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`01041000 fffff880`0106b000   ataport  ataport.SYS  Mon Jul 13 19:19:52 2009 (4A5BC118)
fffff880`04028000 fffff880`041ac000   athrx    athrx.sys    Mon Dec 14 15:46:53 2009 (4B26A43D)
fffff880`019f0000 fffff880`019f7000   Beep     Beep.SYS     Mon Jul 13 20:00:13 2009 (4A5BCA8D)
fffff880`02cc4000 fffff880`02cd5000   blbdrive blbdrive.sys Mon Jul 13 19:35:59 2009 (4A5BC4DF)
fffff880`03d74000 fffff880`03d92000   bowser   bowser.sys   Mon Jul 13 19:23:50 2009 (4A5BC206)
fffff960`00740000 fffff960`00767000   cdd      cdd.dll      unavailable (00000000)
fffff880`05b94000 fffff880`05bb1000   cdfs     cdfs.sys     Mon Jul 13 19:19:46 2009 (4A5BC112)
fffff880`01990000 fffff880`019ba000   cdrom    cdrom.sys    Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`00d29000 fffff880`00de9000   CI       CI.dll       Mon Jul 13 21:32:13 2009 (4A5BE01D)
fffff880`01928000 fffff880`01958000   CLASSPNP CLASSPNP.SYS Mon Jul 13 19:19:58 2009 (4A5BC11E)
fffff880`00ccb000 fffff880`00d29000   CLFS     CLFS.SYS     Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`0113f000 fffff880`011b2000   cng      cng.sys      Mon Jul 13 19:49:40 2009 (4A5BC814)
fffff880`04580000 fffff880`04590000   CompositeBus CompositeBus.sys Mon Jul 13 20:00:33 2009 (4A5BCAA1)
fffff880`05be9000 fffff880`05bf7000   crashdmp crashdmp.sys Mon Jul 13 20:01:01 2009 (4A5BCABD)
fffff880`02ca6000 fffff880`02cc4000   dfsc     dfsc.sys     Mon Jul 13 19:23:44 2009 (4A5BC200)
fffff880`02c97000 fffff880`02ca6000   discache discache.sys Mon Jul 13 19:37:18 2009 (4A5BC52E)
fffff880`01912000 fffff880`01928000   disk     disk.sys     Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`05acd000 fffff880`05aef000   drmk     drmk.sys     Mon Jul 13 21:01:25 2009 (4A5BD8E5)
fffff880`05a00000 fffff880`05a0c000   dump_dumpata dump_dumpata.sys Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`05a17000 fffff880`05a2a000   dump_dumpfve dump_dumpfve.sys Mon Jul 13 19:21:51 2009 (4A5BC18F)
fffff880`05a0c000 fffff880`05a17000   dump_msahci dump_msahci.sys Mon Jul 13 20:01:01 2009 (4A5BCABD)
fffff880`05bdd000 fffff880`05be9000   Dxapi    Dxapi.sys    Mon Jul 13 19:38:28 2009 (4A5BC574)
fffff880`0443d000 fffff880`04531000   dxgkrnl  dxgkrnl.sys  Thu Oct 01 21:00:14 2009 (4AC5509E)
fffff880`04531000 fffff880`04577000   dxgmms1  dxgmms1.sys  Mon Jul 13 19:38:32 2009 (4A5BC578)
fffff880`010cd000 fffff880`010e1000   fileinfo fileinfo.sys Mon Jul 13 19:34:25 2009 (4A5BC481)
fffff880`01081000 fffff880`010cd000   fltmgr   fltmgr.sys   Mon Jul 13 19:19:59 2009 (4A5BC11F)
fffff880`0122b000 fffff880`01235000   Fs_Rec   Fs_Rec.sys   Mon Jul 13 19:19:45 2009 (4A5BC111)
fffff880`018d8000 fffff880`01912000   fvevol   fvevol.sys   Fri Sep 25 22:34:26 2009 (4ABD7DB2)
fffff880`0158b000 fffff880`015d5000   fwpkclnt fwpkclnt.sys Mon Jul 13 19:21:08 2009 (4A5BC164)
fffff880`041d6000 fffff880`041e3000   GEARAspiWDM GEARAspiWDM.sys Mon May 18 08:17:04 2009 (4A1151C0)
fffff800`02a1a000 fffff800`02a63000   hal      hal.dll      Mon Jul 13 21:27:36 2009 (4A5BDF08)
fffff880`03ae9000 fffff880`03b0d000   HDAudBus HDAudBus.sys Mon Jul 13 20:06:13 2009 (4A5BCBF5)
fffff880`05a34000 fffff880`05a90000   HdAudio  HdAudio.sys  Mon Jul 13 20:06:59 2009 (4A5BCC23)
fffff880`05b4b000 fffff880`05b64000   HIDCLASS HIDCLASS.SYS Mon Jul 13 20:06:21 2009 (4A5BCBFD)
fffff880`05b64000 fffff880`05b6c080   HIDPARSE HIDPARSE.SYS Mon Jul 13 20:06:17 2009 (4A5BCBF9)
fffff880`05b3d000 fffff880`05b4b000   hidusb   hidusb.sys   Mon Jul 13 20:06:22 2009 (4A5BCBFE)
fffff880`03cac000 fffff880`03d74000   HTTP     HTTP.sys     Mon Jul 13 19:22:16 2009 (4A5BC1A8)
fffff880`015ef000 fffff880`015f8000   hwpolicy hwpolicy.sys Mon Jul 13 19:19:22 2009 (4A5BC0FA)
fffff880`01235000 fffff880`0124b000   intelppm intelppm.sys Mon Jul 13 19:19:25 2009 (4A5BC0FD)
fffff880`045f1000 fffff880`04600000   kbdclass kbdclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
fffff880`05b6d000 fffff880`05b7b000   kbdhid   kbdhid.sys   Mon Jul 13 20:00:20 2009 (4A5BCA94)
fffff800`00b9e000 fffff800`00ba8000   kdcom    kdcom.dll    Mon Jul 13 21:31:07 2009 (4A5BDFDB)
fffff880`03b72000 fffff880`03bb5000   ks       ks.sys       Wed Mar 03 23:32:25 2010 (4B8F37D9)
fffff880`01200000 fffff880`0121a000   ksecdd   ksecdd.sys   Mon Jul 13 19:20:54 2009 (4A5BC156)
fffff880`01560000 fffff880`0158b000   ksecpkg  ksecpkg.sys  Fri Dec 11 01:03:32 2009 (4B21E0B4)
fffff880`05aef000 fffff880`05af4200   ksthunk  ksthunk.sys  Mon Jul 13 20:00:19 2009 (4A5BCA93)
fffff880`01958000 fffff880`0196d000   lltdio   lltdio.sys   Mon Jul 13 20:08:50 2009 (4A5BCC92)
fffff880`03bb5000 fffff880`03bd8000   luafv    luafv.sys    Mon Jul 13 19:26:13 2009 (4A5BC295)
fffff880`00c73000 fffff880`00cb7000   mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Mon Jul 13 21:29:10 2009 (4A5BDF66)
fffff880`03a6f000 fffff880`03a7d000   monitor  monitor.sys  Mon Jul 13 19:38:52 2009 (4A5BC58C)
fffff880`00ea4000 fffff880`00eb3000   mouclass mouclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
fffff880`05b7b000 fffff880`05b88000   mouhid   mouhid.sys   Mon Jul 13 20:00:20 2009 (4A5BCA94)
fffff880`00e81000 fffff880`00e9b000   mountmgr mountmgr.sys Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`019ba000 fffff880`019e7000   MpFilter MpFilter.sys Sat Mar 20 01:58:08 2010 (4BA463F0)
fffff880`061ce000 fffff880`061de000   MpNWMon  MpNWMon.sys  Sat Mar 20 01:58:00 2010 (4BA463E8)
fffff880`03d92000 fffff880`03daa000   mpsdrv   mpsdrv.sys   Mon Jul 13 20:08:25 2009 (4A5BCC79)
fffff880`03daa000 fffff880`03dd7000   mrxsmb   mrxsmb.sys   Sat Feb 27 02:52:19 2010 (4B88CF33)
fffff880`05ca1000 fffff880`05cef000   mrxsmb10 mrxsmb10.sys Sat Feb 27 02:52:28 2010 (4B88CF3C)
fffff880`05cef000 fffff880`05d12000   mrxsmb20 mrxsmb20.sys Sat Feb 27 02:52:26 2010 (4B88CF3A)
fffff880`0106b000 fffff880`01076000   msahci   msahci.sys   Mon Jul 13 20:01:01 2009 (4A5BCABD)
fffff880`0185e000 fffff880`01869000   Msfs     Msfs.SYS     Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`00fcd000 fffff880`00fd7000   msisadrv msisadrv.sys Mon Jul 13 19:19:26 2009 (4A5BC0FE)
fffff880`010e1000 fffff880`0113f000   msrpc    msrpc.sys    Mon Jul 13 19:21:32 2009 (4A5BC17C)
fffff880`02c8c000 fffff880`02c97000   mssmbios mssmbios.sys Mon Jul 13 19:31:10 2009 (4A5BC3BE)
fffff880`015dd000 fffff880`015ef000   mup      mup.sys      Mon Jul 13 19:23:45 2009 (4A5BC201)
fffff880`0140e000 fffff880`01500000   ndis     ndis.sys     Mon Jul 13 19:21:40 2009 (4A5BC184)
fffff880`045ca000 fffff880`045d6000   ndistapi ndistapi.sys Mon Jul 13 20:10:00 2009 (4A5BCCD8)
fffff880`03c77000 fffff880`03c8a000   ndisuio  ndisuio.sys  Mon Jul 13 20:09:25 2009 (4A5BCCB5)
fffff880`04400000 fffff880`0442f000   ndiswan  ndiswan.sys  Mon Jul 13 20:10:11 2009 (4A5BCCE3)
fffff880`03a5a000 fffff880`03a6f000   NDProxy  NDProxy.SYS  Mon Jul 13 20:10:05 2009 (4A5BCCDD)
fffff880`02ded000 fffff880`02dfc000   netbios  netbios.sys  Mon Jul 13 20:09:26 2009 (4A5BCCB6)
fffff880`02d63000 fffff880`02da8000   netbt    netbt.sys    Mon Jul 13 19:21:28 2009 (4A5BC178)
fffff880`01500000 fffff880`01560000   NETIO    NETIO.SYS    Mon Jul 13 19:21:46 2009 (4A5BC18A)
fffff880`01869000 fffff880`0187a000   Npfs     Npfs.SYS     Mon Jul 13 19:19:48 2009 (4A5BC114)
fffff880`02c80000 fffff880`02c8c000   nsiproxy nsiproxy.sys Mon Jul 13 19:21:02 2009 (4A5BC15E)
fffff800`02a63000 fffff800`0303f000   nt       ntkrnlmp.exe Sat Jun 19 00:16:41 2010 (4C1C44A9)
fffff880`01257000 fffff880`013fa000   Ntfs     Ntfs.sys     Mon Jul 13 19:20:47 2009 (4A5BC14F)
fffff880`019e7000 fffff880`019f0000   Null     Null.SYS     Mon Jul 13 19:19:37 2009 (4A5BC109)
fffff880`053f6000 fffff880`053f7180   nvBridge nvBridge.kmd Sat Oct 16 13:06:16 2010 (4CB9DB88)
fffff880`05af5000 fffff880`05b1e000   nvhda64v nvhda64v.sys Tue Sep 07 16:08:40 2010 (4C869BC8)
fffff880`0481c000 fffff880`053f5a80   nvlddmkm nvlddmkm.sys Sat Oct 16 13:12:46 2010 (4CB9DD0E)
fffff880`03c24000 fffff880`03c77000   nwifi    nwifi.sys    Mon Jul 13 20:07:23 2009 (4A5BCC3B)
fffff880`02db1000 fffff880`02dd7000   pacer    pacer.sys    Mon Jul 13 20:09:41 2009 (4A5BCCC5)
fffff880`00e40000 fffff880`00e55000   partmgr  partmgr.sys  Mon Jul 13 19:19:58 2009 (4A5BC11E)
fffff880`00e00000 fffff880`00e33000   pci      pci.sys      Mon Jul 13 19:19:51 2009 (4A5BC117)
fffff880`00e6a000 fffff880`00e71000   pciide   pciide.sys   Mon Jul 13 19:19:49 2009 (4A5BC115)
fffff880`00e71000 fffff880`00e81000   PCIIDEX  PCIIDEX.SYS  Mon Jul 13 19:19:48 2009 (4A5BC114)
fffff880`041b9000 fffff880`041d6000   PciPPorts PciPPorts.sys Thu Jul 23 05:37:35 2009 (4A682F5F)
fffff880`0121a000 fffff880`0122b000   pcw      pcw.sys      Mon Jul 13 19:19:27 2009 (4A5BC0FF)
fffff880`05d12000 fffff880`05db8000   peauth   peauth.sys   Mon Jul 13 21:01:19 2009 (4A5BD8DF)
fffff880`05a90000 fffff880`05acd000   portcls  portcls.sys  Mon Jul 13 20:06:27 2009 (4A5BCC03)
fffff880`00cb7000 fffff880`00ccb000   PSHED    PSHED.dll    Mon Jul 13 21:32:23 2009 (4A5BE027)
fffff880`045a6000 fffff880`045ca000   rasl2tp  rasl2tp.sys  Mon Jul 13 20:10:11 2009 (4A5BCCE3)
fffff880`045d6000 fffff880`045f1000   raspppoe raspppoe.sys Mon Jul 13 20:10:17 2009 (4A5BCCE9)
fffff880`04000000 fffff880`04021000   raspptp  raspptp.sys  Mon Jul 13 20:10:18 2009 (4A5BCCEA)
fffff880`04800000 fffff880`0481a000   rassstp  rassstp.sys  Mon Jul 13 20:10:25 2009 (4A5BCCF1)
fffff880`02c2f000 fffff880`02c80000   rdbss    rdbss.sys    Mon Jul 13 19:24:09 2009 (4A5BC219)
fffff880`01843000 fffff880`0184c000   RDPCDD   RDPCDD.sys   Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`0184c000 fffff880`01855000   rdpencdd rdpencdd.sys Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`01855000 fffff880`0185e000   rdprefmp rdprefmp.sys Mon Jul 13 20:16:35 2009 (4A5BCE63)
fffff880`01000000 fffff880`0103a000   rdyboost rdyboost.sys Mon Jul 13 19:34:34 2009 (4A5BC48A)
fffff880`03c8a000 fffff880`03ca2000   rspndr   rspndr.sys   Mon Jul 13 20:08:50 2009 (4A5BCC92)
fffff880`03b0d000 fffff880`03b72000   Rt64win7 Rt64win7.sys Mon Oct 25 05:33:07 2010 (4CC54ED3)
fffff880`05db8000 fffff880`05dc3000   secdrv   secdrv.SYS   Wed Sep 13 09:18:38 2006 (4508052E)
fffff880`015d5000 fffff880`015dd000   spldr    spldr.sys    Mon May 11 12:56:27 2009 (4A0858BB)
fffff880`060bc000 fffff880`06152000   srv      srv.sys      Thu Aug 26 23:38:00 2010 (4C773318)
fffff880`05c12000 fffff880`05c79000   srv2     srv2.sys     Thu Aug 26 23:37:46 2010 (4C77330A)
fffff880`05dc3000 fffff880`05df0000   srvnet   srvnet.sys   Thu Aug 26 23:37:24 2010 (4C7732F4)
fffff880`0442f000 fffff880`04430480   swenum   swenum.sys   Mon Jul 13 20:00:18 2009 (4A5BCA92)
fffff880`01603000 fffff880`01800000   tcpip    tcpip.sys    Sun Jun 13 23:39:04 2010 (4C15A458)
fffff880`05c00000 fffff880`05c12000   tcpipreg tcpipreg.sys Mon Jul 13 20:09:49 2009 (4A5BCCCD)
fffff880`01898000 fffff880`018a5000   TDI      TDI.SYS      Mon Jul 13 19:21:18 2009 (4A5BC16E)
fffff880`0187a000 fffff880`01898000   tdx      tdx.sys      Mon Jul 13 19:21:15 2009 (4A5BC16B)
fffff880`02c1b000 fffff880`02c2f000   termdd   termdd.sys   Mon Jul 13 20:16:36 2009 (4A5BCE64)
fffff960`005e0000 fffff960`005ea000   TSDDD    TSDDD.dll    Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`018a5000 fffff880`018cb000   tunnel   tunnel.sys   Mon Jul 13 20:09:37 2009 (4A5BCCC1)
fffff880`041e3000 fffff880`041f5000   umbus    umbus.sys    Mon Jul 13 20:06:56 2009 (4A5BCC20)
fffff880`05b1e000 fffff880`05b3b000   usbccgp  usbccgp.sys  Mon Jul 13 20:06:45 2009 (4A5BCC15)
fffff880`05b3b000 fffff880`05b3cf00   USBD     USBD.SYS     Mon Jul 13 20:06:23 2009 (4A5BCBFF)
fffff880`03ad8000 fffff880`03ae9000   usbehci  usbehci.sys  Sat Oct 24 00:27:33 2009 (4AE28235)
fffff880`03a00000 fffff880`03a5a000   usbhub   usbhub.sys   Sat Oct 24 00:28:24 2009 (4AE28268)
fffff880`018cb000 fffff880`018d6000   usbohci  usbohci.sys  Mon Jul 13 20:06:30 2009 (4A5BCC06)
fffff880`03a82000 fffff880`03ad8000   USBPORT  USBPORT.SYS  Mon Jul 13 20:06:31 2009 (4A5BCC07)
fffff880`05b88000 fffff880`05b94000   usbprint usbprint.sys Mon Jul 13 20:38:18 2009 (4A5BD37A)
fffff880`05bb1000 fffff880`05bc2000   usbscan  usbscan.sys  Mon Jul 13 20:35:32 2009 (4A5BD2D4)
fffff880`05bc2000 fffff880`05bdd000   USBSTOR  USBSTOR.SYS  Mon Jul 13 20:06:34 2009 (4A5BCC0A)
fffff880`00e33000 fffff880`00e40000   vdrvroot vdrvroot.sys Mon Jul 13 20:01:31 2009 (4A5BCADB)
fffff880`01800000 fffff880`0180e000   vga      vga.sys      Mon Jul 13 19:38:47 2009 (4A5BC587)
fffff880`0180e000 fffff880`01833000   VIDEOPRT VIDEOPRT.SYS Mon Jul 13 19:38:51 2009 (4A5BC58B)
fffff880`00e55000 fffff880`00e6a000   volmgr   volmgr.sys   Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`00c00000 fffff880`00c5c000   volmgrx  volmgrx.sys  Mon Jul 13 19:20:33 2009 (4A5BC141)
fffff880`011b2000 fffff880`011fe000   volsnap  volsnap.sys  Mon Jul 13 19:20:08 2009 (4A5BC128)
fffff880`041ac000 fffff880`041b9000   vwifibus vwifibus.sys Mon Jul 13 20:07:21 2009 (4A5BCC39)
fffff880`02dd7000 fffff880`02ded000   vwififlt vwififlt.sys Mon Jul 13 20:07:22 2009 (4A5BCC3A)
fffff880`03ca2000 fffff880`03cac000   vwifimp  vwifimp.sys  Mon Jul 13 20:07:28 2009 (4A5BCC40)
fffff880`02c00000 fffff880`02c1b000   wanarp   wanarp.sys   Mon Jul 13 20:10:21 2009 (4A5BCCED)
fffff880`01833000 fffff880`01843000   watchdog watchdog.sys Mon Jul 13 19:37:35 2009 (4A5BC53F)
fffff880`00eba000 fffff880`00f5e000   Wdf01000 Wdf01000.sys Mon Jul 13 19:22:07 2009 (4A5BC19F)
fffff880`00f5e000 fffff880`00f6d000   WDFLDR   WDFLDR.SYS   Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`02da8000 fffff880`02db1000   wfplwf   wfplwf.sys   Mon Jul 13 20:09:26 2009 (4A5BCCB6)
fffff960`00090000 fffff960`003a0000   win32k   win32k.sys   Tue Oct 19 23:08:46 2010 (4CBE5D3E)
fffff880`04577000 fffff880`04580000   wmiacpi  wmiacpi.sys  Mon Jul 13 19:31:02 2009 (4A5BC3B6)
fffff880`00fc4000 fffff880`00fcd000   WMILIB   WMILIB.SYS   Mon Jul 13 19:19:51 2009 (4A5BC117)
fffff880`03bd8000 fffff880`03bf9000   WudfPf   WudfPf.sys   Mon Jul 13 20:05:37 2009 (4A5BCBD1)

Unloaded modules:
fffff880`06152000 fffff880`061c3000   spsys.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`01958000 fffff880`01966000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`01966000 fffff880`01972000   dump_pciidex
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`01972000 fffff880`0197d000   dump_msahci.
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`0197d000 fffff880`01990000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`00fd7000 fffff880`00ff5000   i8042prt.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
 

My Computer

Computer Manufacturer/Model Number
Home built
OS
Windows 7 Ultimate 32 bit
CPU
Intel(R) Pentium(R) 4 CPU 3.00GHz
Motherboard
ASUS P4P800-VM Motherboard Chipset: Intel 865G + ICH5
Memory
2.50 GB RAM
Graphics Card(s)
NVIDIA GeForce 7600 GS
Sound Card
SoundMax Integrated Digital Audio (Chip)
Monitor(s) Displays
ViewSonic VX 1962 wm
Screen Resolution
1680 X 1050
Hard Drives
Seagate Barracuda 7200.10 80 GB
ST380215A ATA Device 18.6 GB
Western Digital "My Book" external hard drive 750 GB
Cooling
Fan based
Keyboard
Microsoft Comfort Curve Keyboard 2000 v10 USB
Mouse
Logitec optic USB
Internet Speed
3.01 Mb/s download 0.64 Mb/s upload
Please help!!!

Hi,

I know this thread is very old now but I am still having problems. If you are still around Carl I would appreciate any help, I notice u haven't been on for a while, hope everything is OK with U. If anyone else could have a look I would be most grateful.

As far as I can tell all drivers are up to date, Norton is removed and MSE installed. I'm now a bit lost as to what I can do next.

I have ran Memtest which found no errors. I have enabled driver verifier and have been getting plenty of BSODs. I think some mini dumps have been lost as I have ran CCleaner which I think has deleted them. I have attached my latest dump files.

Once again, any help most appreciated. If the thread is now too old I can start a new one.
 

My Computer

OS
64 Bit Windows 7 Home
If anyone could have a look at this I would be most grateful.
 

My Computer

OS
64 Bit Windows 7 Home
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