Multiple BSODs PFN list corrupt system service exception...

[ITeamdaytona]

Hi, this is my last chance saloon.

BSODs happening almost every day. The computer can be working one minute, leae the room and when I return Blue Screen

I have tried all and sundry from memtest to driver verifier..

Will someone have a look at minidumps and shed some light please.. Help :shock:

 

[Arc]

► First, Disable Hardware Acceleration in IE9.

► Then, uninstall nvidia display driver, and reinstall it.

• Download and install |MG| Driver Fusion (Driver Sweeper) 1.1.1 Download.
• Reboot the computer in Advanced Boot Options, safe mode. Search Driver Fusion in your start menu, and remove all components of your nVidia display driver.
• Boot normally now. Go to Drivers - Download NVIDIA Drivers, follow option two to search for the appropriate driver for your system automatically, and install it.

Let us know the situation after that.

 

[ITeamdaytona]

Hi and thanks for reply. Especially as just had another BSOD.

I will do now what you have said

Can I ask why you have targeted the nvidia drivers?

 

[Arc]

OK, the question is right one. The dumps showed either nvlddmkm.sys or dxgmms1.sys. Both the drivers are graphis related, and one is itself the nvidia. That is whi I asked to uninstall nvidia drivers and reinstall those.

So you know why I asked to stop acceleration in IE9? It is also crashing. So. And it is also crashing due to nvidia driver.

The driver is good, but may be the installation is not.

 

[ITeamdaytona]

Many Thanks for reply Arc
Ok I have done what you asked, updated to latest verified nvidia drivers and will sit back and see the results. If there are any more crashed do I contact you or shall I just post the latest minidumps on here?

 

[ITeamdaytona]

Hi, just had another bsod

files attached

 

[Arc]

It says it is stopcode C22, but caused by ntkrnlmp.exe, which is not the real cause.

In such a situation, it is better to enable Driver Verifier to monitor the drivers.

Driver Verifier - Enable and Disable

Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.

Let us know the results, with the subsequent crash dumps, if any.

 

[ITeamdaytona]

Hi,

Ran the driver verifier for two days and nothing. Then turned off rebooted with driver verifier still running and each time as I logged in it Blue screened
I have attached subsequent logs

 

[Arc]

It is Intel Storage driver.

fffff880`0a5f9928  fffff880`01860507Unable to load image iaStor.sys, Win32 error 0n2
*** WARNING: [COLOR=Red]Unable to verify timestamp for iaStor.sys
*** ERROR: Module load completed but symbols could not be loaded for iaStor.sys
 iaStor+0x2d507[/COLOR]

1: kd> lmvm iastor
start             end                 module name
fffff880`01833000 fffff880`01bd5000   iaStor   T (no symbols)           
    Loaded symbol image file: iaStor.sys
    Image path: iaStor.sys
    [COLOR=Red][B]Image name: iaStor.sys
    Timestamp:        Tue Oct 18 04:24:08 2011 [/B][/COLOR](4E9CB210)
    CheckSum:         00096F1D
    ImageSize:        003A2000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Upadte it from http://downloadcenter.intel.com/Default.aspx

BTW, if you uninstall Intel Rapid Storage Technology, it will not put you in a loss, but will save you from this problem.

 

[ITeamdaytona]

Wow thanks for swift reply...

I have an ssd crucial M4 recently installed fresh install .. the iastor.sys has the latest driver.. made sure of that when installing the drive. Do I not need the Intel Rapid storage program for my Intel SATA AHCI controller?

 

[Arc]

You dont need Rapid storage. Sata AHCI is controlled by its own drivers. Rapid Storage is practically is not anything necessary.

 

[ITeamdaytona]

Thank you. I have uninstalled Rapid Storage. I will let you know how I get on this week.

 

[ITeamdaytona]

Nope didnt work. Another bsod

iastor.sys is still rumbling around the system... what do I do with it? Rapid is now uninstalled? is the problem still being caused by iostor.sys?

From whocrashed
On Sun 23/09/2012 19:40:38 GMT your computer crashed
crash dump file: C:\Windows\Minidump\092312-7004-01.dmp
This was probably caused by the following module: fltmgr.sys (fltmgr+0x16DF)
Bugcheck code: 0xC2 (0x7, 0x109B, 0x57005C, 0xFFFFF8A015632250)
Error: BAD_POOL_CALLER
file path: C:\Windows\system32\drivers\fltmgr.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Microsoft Filesystem Filter Manager
Bug check description: This indicates that the current thread is making a bad pool request.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system which cannot be identified at this time.

attached dump files

 

[centaur78]

The posted system logs are only till 27/08/012.

Please go to event viewer directly and right click on the system logs and application logs and save it as .evtx file as shown below and upload here

View attachment 233289

1. Why are you running Kaspersky and Windows Defender together ???

2. Please Remove System Requirements lab..

3. Please remove driver scanner... to update you driver.

4. Whats the firmware version of your SSD ?? Use this post to find out

Do these and let me know so the next set of advice can be given

 

[ITeamdaytona]

Hi
1. Kaspersky was only installed last week and the problems have been happening a while before the install. Originally I had MSE installed and the problems were happening then. Defender is now disabled.
2. Done
3. Driver scanner uninstalled. Installed DS last week after the problems started.It never ran at startup so not sure why that would be a problem?
4. The SSD has latest firmware from Crucial 000F

I have attached the event logs as requested. I do not understand why you need these as I used the SF Diagnostic Tool previously to upload - grab all
I will wait and see if any further blue screens after doing the above

 

[ITeamdaytona]

Blus screen again after doing all of the above. Attached dump files. Please help someone

 

[Arc]

You need to check your HDD for errors.

1. Reseat the sata and power.
2. Run chkdsk /f/r, following the option two of the tutorial Disk Check
3. Seatool for dos: SeaTools | Seagate download
   Burn it in a blank cd. boot from the CD, click on "Accept", wait for it to finish detecting the drives, then in the upper left corner select "Basic Tests", then select "Long Test" and let it run.
4. If you are using a SSD, update the firmware.

Let us know the results.

 

[ITeamdaytona]

Hi,

Not going to run chkdsk on the ssd as from what I have read that performs a lot of writes.
The latest firmware to the Crucial M4 was applied before installing Windows 7.

Are you saying there is nothing found then in all the dumps which points to a driver error?

 

[Arc]

It is Ntfs.sys.

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 50, {ffffffffffffffe8, 0, fffff88001c5474a, 0}


Could not read faulting driver name
[COLOR=Red]Probably caused by : Ntfs.sys [/COLOR]( Ntfs!NtfsPreRequestProcessingExtend+7a )

Followup: MachineOwner
---------

fffff880`03b93c90  fffff880`01ca2050[COLOR=Red] Ntfs!NtfsData+0xd0[/COLOR]
fffff880`03b93c98  fffffa80`039e5040
fffff880`03b93ca0  fffff880`01cd11f8 [COLOR=Red]Ntfs!NtfsFspClose[/COLOR]
fffff880`03b93ca8  fffff800`030dd841 nt!ExpWorkerThread+0x111
fffff880`03b93cb0  00000000`00000000
fffff880`03b93cb8  fffff800`033c6600 nt!ObpWaitForMultipleObjects+0x4ca
fffff880`03b93cc0  fffffa80`039e5001
fffff880`03b93cc8  00000000`00000003
fffff880`03b93cd0  fffff880`03b93ce0
fffff880`03b93cd8  20000500`00000001
fffff880`03b93ce0  fffff880`01ca2050 [COLOR=Red]Ntfs!NtfsData+0xd0[/COLOR]
fffff880`03b93ce8  020100a2`e4000804

Ntfs.sys in the NT File System Driver, and it is a system driver. You cannot get it from outside, only via windows update. But, updating drivers via windows update is not always recommended.

Generally if the hard disk drive errors are there, the Ntfs.sys errors occur. That is why I suggested you to do that.

If you want, you may enable Driver Verifier again, to verify if any other driver is causing the crashes.

 

[ITeamdaytona]

Ok reseated sata cable with a new one. Also power
Ran chkdsk and windows found no faults..
See results below
Will await the results