Solved Multiple BSOD's while gaming, idling.

[zigzag3143]

I removed both programs earlier when it was suggested and switched to Malwarebytes and MSE. So it seems odd that they would cause the BSOD. I searched through programs and files to find any trace of either program and all that was left were the uninstallers of each program. Any ideas as to how they would still cause it?

There seems to be some mis-communication here. If you are still having BSOD's please upload only the new DMP files. That will ensure I am looking at the current situation.

 

[Salamandrex]

How do I make sure only the newest .dmp's are uploaded when I run the program?

 

[zigzag3143]

How do I make sure only the newest .dmp's are uploaded when I run the program?

Check the dates. Just upload the ones after your last post.

 

[Salamandrex]

Only one BSOD since removing keyboard and mouse from the front usb, however the freezing still continues. I can play all day some days and not encounter an issue and some days like today where its constant freezing. Either idling or gaming the freezing occurs. Also a loud static noise comes out from my headphones when it does occur, is it something sound related? I know I'm probably not giving you much to work with but thanks for the help so far.

 

[zigzag3143]

Only one BSOD since removing keyboard and mouse from the front usb, however the freezing still continues. I can play all day some days and not encounter an issue and some days like today where its constant freezing. Either idling or gaming the freezing occurs. Also a loud static noise comes out from my headphones when it does occur, is it something sound related? I know I'm probably not giving you much to work with but thanks for the help so far.

This one may have been a one off as it was related to DirectX

If you are just freezing atm please upload your event viewer logs.

Please provide us with your Event Viewer administrative logs by following these steps:


Click Start Menu
Type eventvwr into Search programs and files (do not hit enter)
Right click eventvwr.exe and click Run as administrator
Expand Custom Views
Click Administrative Events
Right click Administrative Events
Save all Events in Custom View As...
Save them in a folder where you will remember which folder and save as Errors.evtx
Go to where you saved Errors.evtx
Right click Errors.evtx -> send to -> compressed (zipped) folder
Upload the .zip file here.

 

[Salamandrex]

Had a few freezes today but after 3 or so it's been running smooth idle wise and gaming for the past 10ish hours.

 

[zigzag3143]

Had a few freezes today but after 3 or so it's been running smooth idle wise and gaming for the past 10ish hours.

Two issues. Both can be fixed by a repair install, see snips

 

[Salamandrex]

Did the repair install and the computer ran great for the day. Started up today after windows updates last night/today and got two BSOD's.

 

[zigzag3143]

NO DMPS included in upload try this method.


We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.
Please attach the DMP files to your next post not to post one.

If you are overclocking STOP

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder. If empty (or non existent) please look in the following folders. C:\windows (the dmp should be called memory.dmp), and C:\windows\LiveKernelReports\Watchdog.

The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.

To ensure minidumps are enabled:

* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.

 

[Salamandrex]

Sorry bout that haven't been at my computer much. Today I tried booting up and got 3 freezes at various times. Not overclocking in anyway. All crashes/freezes are after repairing installing windows, and the problem persisted after a factory re install and a clean install previously. Is it some how possibly virus/malware related even after clean installs and several MSE and malwarebytes searches?

 

[Salamandrex]

Also one BSOD.

 

[zigzag3143]

Also one BSOD.

Most recent crash was blamed on an OS file. Updating to sp-1 should help that



Please run the System Update Readiness Tool (SURT) and then update to SP-1

Description of the System Update Readiness Tool for Windows Vista, for Windows Server 2008, for Windows 7, and for Windows Server 2008 R2


Now update to SP-1

Learn how to install Windows 7 Service Pack 1 (SP1)

Download: Windows 7 and Windows Server 2008 R2 Service Pack 1 (KB976932) - Microsoft Download Center - Download Details

 

[Salamandrex]

Still experiencing freezing.

 

[zigzag3143]

Still experiencing freezing.

There are errors from many different apps including winmail, mse, and some security concerns.

You may want to consider re-installing as the fastest way to get going again.

 

[Salamandrex]

I've tried re-installing several times and non have worked :/

 

[Salamandrex]

Could it possibly be a virus that somehow stays through re-installs and MSE scans?

 

[zigzag3143]

Could it possibly be a virus that somehow stays through re-installs and MSE scans?

Doubtful but possible. TO test start with a malwarebytes scan. I think it isnt even hardware. When you have re0installed, did you do a clean install (format the drive) and install nothing but what was on the win 7 dvd?

Please download the free version of Malwarebytes.
Update it immediately.
Do a full system scan
Let us know the results at the end.

Malwarebytes : Download free malware, virus and spyware tools to get your computer back in shape!

 

[Salamandrex]

Malware scan came back clean. I did not reformat prior to reinstall however. Is there a guide on the site to help me through it?

 

[Salamandrex]

Bump

 

[zigzag3143]

Bump

Bumping wont help. We have been at this two weeks and have suggested on several occasions that it might be time for a clean install.

When you have done your last re-installs did you install anything not on the win 7 dvd (malware, network drivers, etc)?