Multiple BSOD's

[cnvt09]

Most common are MEMORY_MANAGEMENT and DRIVER_IRQL_NOT_LESS_OR_EQUAL


System specs:
Windows 7 64-bit
Intel i7 Extreme Edition
12 GB G.Skill DDR3
Dual nVidia GeForce GTX 480's SLI
MSI X58 PRO-E



Since the last MEMORY_MANAGEMENT BSOD I've removed half of the RAM sticks and cycle through so that all of them have been used. I also ran Memory Diagnostics on it. No errors were found, and I haven't gotten any MEMORY_MANAGEMENT errors since taking it down to 6GB. I'm completely stumped though. This is such a nice build and these blues are making me depressed!

 

[zigzag3143]

Most common are MEMORY_MANAGEMENT and DRIVER_IRQL_NOT_LESS_OR_EQUAL


System specs:
Intel i7 Extreme Edition
12 GB G.Skill DDR3
Dual nVidia GeForce GTX 480's SLI
MSI X58 PRO-E

If they are memory management you should download a 3rd party app called memtestx86, burn it to cd, and run it for at least 6 passes to test your memory.

Ken

 

[cnvt09]

I'll do that tomorrow after I get a blank CD to use. What about the DRIVER BSOD? I've supplied plenty of dump files for your reading pleasure.

 

[Jonathan_King]

I suspect your graphics card is the issue. Do you have another card you can test>

Please test your RAM. Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Boot from the CD, and leave it running for at least 5 or 6 passes.

BSOD BUGCHECK SUMMARY

[font=lucida console]
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Sun Jun 27 21:29:19.578 2010 (UTC - 4:00)
System Uptime: 0 days 0:00:06.640
BugCheck A, {778500520050, 2, 0, fffff80003496183}
Probably caused by : CI.dll ( CI!SHATransform+ea4 )
DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
BUGCHECK_STR:  0xA
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Sat Jun 26 17:01:41.984 2010 (UTC - 4:00)
System Uptime: 0 days 0:00:08.109
BugCheck 1000007E, {ffffffffc0000005, 10342993f, fffff8800351cd48, fffff8800351c5b0}
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : dxgkrnl.sys ( dxgkrnl!DpiFdoInitializeAdapterUniqueString+4c5 )
DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
PROCESS_NAME:  System
BUGCHECK_STR:  0x7E
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Sat Jun 26 16:23:21.702 2010 (UTC - 4:00)
System Uptime: 0 days 0:04:01.811
BugCheck 1A, {41790, fffffa8008e7e9b0, ffff, 0}
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+33946 )
BUGCHECK_STR:  0x1a_41790
PROCESS_NAME:  MsMpEng.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Wed Jun 23 15:44:39.640 2010 (UTC - 4:00)
System Uptime: 0 days 0:00:12.734
BugCheck 1000007E, {ffffffffc000001d, fffff8800fe1bc40, fffff88003fef1e8, fffff88003feea50}
Probably caused by : memory_corruption
BUGCHECK_STR:  0x7E
PROCESS_NAME:  csrss.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Wed Jun 23 15:49:53.699 2010 (UTC - 4:00)
System Uptime: 0 days 0:00:36.808
BugCheck 1E, {ffffffffc0000005, fffff80003510c30, 0, 0}
Probably caused by : memory_corruption ( nt!MiCaptureProtectionFromProto+1c )
BUGCHECK_STR:  0x1E_c0000005
PROCESS_NAME:  audiodg.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
[/font]

 

[zigzag3143]

I'll do that tomorrow after I get a blank CD to use. What about the DRIVER BSOD? I've supplied plenty of dump files for your reading pleasure.

26 DMP's should take a while am running them now.


Just to save time and since they are very similar I ran the most recent 5.

There are several causes that still point towards memory. Not only do 3 of them point directly to memory but in 2 of them the first parameter also points to a memory exception.

It is either ram or video ram. If you havent, download memtestx868, burn it to cd, and run it for at least 6 passes.

I would also download cpu-z, and gpu-z (both free) to keep track of the temps.


Ken

BugCheck A, {778500520050, 2, 0, fffff80003496183}
Probably caused by : CI.dll ( CI!SHATransform+ea4 )
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
BugCheck 1000007E, {ffffffffc0000005, 10342993f, fffff8800351cd48, fffff8800351c5b0}
Probably caused by : dxgkrnl.sys ( dxgkrnl!DpiFdoInitializeAdapterUniqueString+4c5 )
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
BugCheck 1A, {41790, fffffa8008e7e9b0, ffff, 0}
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+33946 )
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
BugCheck 1E, {ffffffffc0000005, fffff80003510c30, 0, 0}
Probably caused by : memory_corruption ( nt!MiCaptureProtectionFromProto+1c )
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
BugCheck 1000007E, {ffffffffc000001d, fffff8800fe1bc40, fffff88003fef1e8, fffff88003feea50}
Probably caused by : memory_corruption

 

[cnvt09]

@Jonathan,

I have two video cards I'm using in SLI. Are you suggesting one of them is bad? I could test with each individually, but they are identical, so I'm not sure if you're hoping I have a different model of a video card laying around (in that case, I do not).



Also, the blue screens happen much more often if the computer has been left turned off for an extended period of time, and they always happen before I can get to my desktop. If I can start running apps in windows then I know that I will not see any blues unless I restart.


ALSO, about 50% of the time, Windows fails to load successfully. I don't know why. Sometimes it fires right up, sometimes I can't get past the glowing Windows 7 logo at startup. I assume a re-install of the OS will fix that though.

 

[Jonathan_King]

Try removing 1 video card and running without SLI. Perhaps that is the problem.

 

[cnvt09]

I got some more blue screens today, only one DMP file to show you all.

Also, I'm not sure why, but I noticed that some of these DMP files are showing up as having occurred before I even built the computer... I'm starting to think I might need to reformat, because something is clearly confused.


I unplugged one of my video cards and for the first time after 8 attempts, the computer booted up with no errors. I'm going to try it again later using only the other card.

Here's the new one.

 

[Jonathan_King]

Make sure the clock is set correctly in the BIOS. Strange things can happen when the date and time is off.

 

[cnvt09]

I ran memtest for 10 passes. I was having issues running it from disc so I used a USB, I assume it doesn't matter.

0 total errors


I don't know if this is a clue, but often times, the bsod's happen when windows is starting, as in, "Starting Windows" is on the screen when it happens, NEVER once my programs start running. Sometimes I know the BSOD is coming because my desktop gadgets stop working... usually BSOD within 10 seconds of that failure.

 

[cnvt09]

bump

 

[cnvt09]

bump again


it's video card related but I can't figure out how to fix it...

please help!!!

 

[Jonathan_King]

Are you still running with only 1 video card, and are the problems still happening?

 

[cnvt09]

I tried running each of the cards individually, no problems with either card. I saw something saying Realtek drivers can interfere with them, so i removed the realtek drivers, then I removed the nvidia drivers, and then I reinstalled them.

Basically, nothing got better in the end.

Now, both cards are running, but SLI is not working even though I have a clean install of the drivers and the computer recognizes both cards (and yes, the bridge is connected). And, I'm still getting the same old 0x0000000A BSOD.

Maybe I didn't give the cards enough grind time, but I have a lot of confidence this is a driver conflict between nVidia, Windows 7, and maybe my MSI x58 Pro-E motherboard.

 

[cnvt09]

bump again

I've been fighting this for a month now, please help me guys

just did a clean reinstall of windows 7, didn't help.


Got some fresh dmps for you too!

 

[Jonathan_King]

Please enable driver verifer: http://www.sevenforums.com/tutorials/101379-driver-verifier-enable-disable.html

Test your hard drive: HD Diagnostic

Open a command prompt and enter chkdsk /r.

...Summary of the Dumps:

[font=lucida console]
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Sun Aug  1 22:45:00.843 2010 (UTC - 4:00)
System Uptime: 0 days 0:33:07.000
BugCheck 34, {50830, fffff880033fc7c8, fffff880033fc030, fffff800031cf97c}
Probably caused by : ntkrnlmp.exe ( nt!ObDereferenceSecurityDescriptor+20 )
PROCESS_NAME:  System
BUGCHECK_STR:  0x34
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Mon Aug  2 00:24:01.097 2010 (UTC - 4:00)
System Uptime: 0 days 1:33:10.253
BugCheck 1A, {41790, fffffa8007ea81e0, ffff, 0}
Probably caused by : win32k.sys ( win32k!SURFACE::bDeleteSurface+502 )
BUGCHECK_STR:  0x1a_41790
PROCESS_NAME:  explorer.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Sun Aug  1 22:11:00.499 2010 (UTC - 4:00)
System Uptime: 0 days 0:05:11.640
BugCheck 1A, {41790, fffffa8004c200f0, ffff, 0}
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+33946 )
BUGCHECK_STR:  0x1a_41790
PROCESS_NAME:  explorer.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Sun Aug  1 22:50:14.142 2010 (UTC - 4:00)
System Uptime: 0 days 0:04:43.283
BugCheck 24, {c08a2, 0, 0, 0}
Probably caused by : Ntfs.sys ( Ntfs!NtfsPagingFileIo+155 )
BUGCHECK_STR:  0x24
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
[/font]

 

[cnvt09]

I tried following the instructions for the HD Diagostic but nothing came up when I went to Start > type devmgmt

Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Users\Charlie>chkdsk /r
Access Denied as you do not have sufficient privileges.
You have to invoke this utility running in elevated mode.





what do I do now????

 

[Jonathan_King]

Sorry, I should have asked you to use an elevated command prompt.

http://www.sevenforums.com/tutorials/783-elevated-command-prompt.html

 

[cnvt09]

Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Windows\system32>chkdsk /r
The type of the file system is NTFS.
Cannot lock current drive.
Chkdsk cannot run because the volume is in use by another
process. Would you like to schedule this volume to be
checked the next time the system restarts? (Y/N) n

 

[cnvt09]

I tried following the instructions for the HD Diagostic but nothing came up when I went to Start > type devmgmt