must start in safe mode everytime

[thessler]

Hi
I have a desk top Dell with windows 7. It works fine unless you shut it off or do a restart. Then I get blue screen full of writing breifly and it will only start in safe mode. Then set it back to restore point two days ago and it will boot up and run fine, just can't shut it off or install a new program that needs a restart

Please advise Thank you Tom

I think I have it this time
thanks Tom

 

[CarlTR6]

Hi Tom and welcome to the forum. Sorry you are having problems. Read this tutorial and follow the instructions. We will be glad to help you.

http://www.sevenforums.com/crashes-debugging/96879-blue-screen-death-bsod-posting-instructions.html

 

[CarlTR6]

Hi, Tom. Unfortunately, you uploaded the tool and not the files generated by the tool.

 

[thessler]

I think I did it this time
Thanks for your patience

 

[thessler]

Could somone please look at this. I spent a couple of hours trying to figure out how to load the bsod program on the post and now it's buried on the third page. I tried to look at some debugging programs but that is so far over my head that it would be a total waste of time.

Thank You Tom

 

[Jonathan_King]

Hello,

It appears that your Dell wireless adapter is causing the problem. I can't seem to find a driver update for it.

Could you try your hand at updating the drivers? If you can't find any newer ones (dated later than 6/5/2009), I recommend that you disable the device in Device Manger, and use the Ethernet instead.

For some reason, dumps are not being created. Are you using any cleaning tools? If so, they are what I suspect are deleting the dumps.

Event[195]:
  Log Name: Application
  Source: Windows Error Reporting
  Date: 2010-12-05T22:23:56.000
  Event ID: 1001
  Task: N/A
  Level: Information
  Opcode: Info
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: Virginia
  Description: 
Fault bucket X64_0xD1_athrx!OS_FREE_TIMER+17, type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 0

Problem signature:
P1: 
P2: 
P3: 
P4: 
P5: 
P6: 
P7: 
P8: 
P9: 
P10: 

Attached files:
C:\Windows\Minidump\112710-47439-01.dmp
C:\Users\Annie\AppData\Local\Temp\WER-2221017-0.sysdata.xml
C:\Users\Annie\AppData\Local\Temp\WER30B1.tmp.WERInternalMetadata.xml

These files may be available here:
C:\Users\Annie\AppData\Local\Microsoft\Windows\WER\ReportArchive\Kernel_0_0_cab_1326b71e

Analysis symbol: X64_0xD1_athrx!OS_FREE_TIMER+17
Rechecking for solution: 0
Report Id: 112710-47439-01
Report Status: 0

 

[thessler]

Jonathan

Thanks so much for looking at this. I don't use wireless, so I will open the case pull it out and toss it. Then delete driver.
Thanks again Tom

 

[Jonathan_King]

You're very welcome. I hope that does the trick!

 

[thessler]

Jonathan

Works like a charm. I restarted about six times, you just reduced my stress level quite a bit. These machines will do that to you !

Thanks Tom

 

[Jonathan_King]

Well thanks for reporting back Tom. I'm glad that did the trick for you.

Let us know if you need anything else, and we'll be happy to give a hand.