Mute button/volume buttons launch application

Dan Hayward

New member
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I have recently purchased an HP Pavilion laptop pc with Windows 7.

Whenever I touch the mute button or the volume control (whether I'm in a game, at the desktop, in email, etc.), Microsoft Excel is launched. I have Office 2003 Professional.

Any suggestions on how to correct this?

Thanks in advance.

Dan...
 

My Computer

Computer Manufacturer/Model Number
HP Pavilion dv7 Notebook PC
OS
Windows 7
CPU
Intel(R) Core2 Duo CPU T6600 2.2 GHz
Graphics Card(s)
ATI Mobility Radeon HD 4650
Monitor(s) Displays
Generic PnP Monitor
Hard Drives
Toshiba MK5056GSY
Sounds like your keys are not mapped correctly. Does HP have some utiliity that does that for your system?

Also check the control panel and keyboard. You might be able to map those keys there.
 

My Computer

Computer Manufacturer/Model Number
Homebuilt
OS
Windows 7 x64
CPU
i7-2600K
Motherboard
Asus P8Z77-v Pro
Memory
8 G
Graphics Card(s)
GTX 480
Sound Card
Onboard
Monitor(s) Displays
LG W2753V
Screen Resolution
1920x1080
Hard Drives
Crucial M4 128 G SSD
Hello, I was also having this problem with my HP dv41120us and found a solution that works!

The mute icon on my keyboard keeps on making a sound whenever it turns to orange color. Also most of the time, my laptop just freezes and I'm thinking might be something related to my sound device. Most of the suggestion here says you have to reinstall your sound driver. They are correct but you need to install the correct driver else they won't work.

The driver I used is sp41693.exe which can be download from HP (just google it I'm sure you'll find where to download it). Hope that helps. Good luck! :geek:
 

My Computer

Computer Manufacturer/Model Number
HP DV41120US
OS
Vista
CPU
Intel Core 2 Duo
Memory
4 GB
Graphics Card(s)
Intel
Hard Drives
260+GB
Thanks JPEG. I downloaded and reinstalled (the same) HP drivers but it did not fix the problem...

Dan...
 

My Computer

Computer Manufacturer/Model Number
HP Pavilion dv7 Notebook PC
OS
Windows 7
CPU
Intel(R) Core2 Duo CPU T6600 2.2 GHz
Graphics Card(s)
ATI Mobility Radeon HD 4650
Monitor(s) Displays
Generic PnP Monitor
Hard Drives
Toshiba MK5056GSY
Hi, Saltgrass.

I looked in Control Panel, Keyboard but did not see the ability to map the 'pressure sensative' buttons on the bezel (they are not part of the regular keyboard...)

Dan...
 

My Computer

Computer Manufacturer/Model Number
HP Pavilion dv7 Notebook PC
OS
Windows 7
CPU
Intel(R) Core2 Duo CPU T6600 2.2 GHz
Graphics Card(s)
ATI Mobility Radeon HD 4650
Monitor(s) Displays
Generic PnP Monitor
Hard Drives
Toshiba MK5056GSY
Hi, Saltgrass.

I looked in Control Panel, Keyboard but did not see the ability to map the 'pressure sensative' buttons on the bezel (they are not part of the regular keyboard...)

Dan...

His model is different from yours. Downloading the same drivers won't work.

Can you list the exact model of your dv7 please?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
DELL VOSTRO 3650
OS
Windows 8.1 PRO
CPU
3rd Generation Intel Core i7‐3612QM CPU @ 2.10GHZ
Memory
8GB DDR3
Graphics Card(s)
NVIDIA GeForce GT 525M (128 bit), 1GB Grpahics
Screen Resolution
1920X1080
Hard Drives
750GB 5400RPM
I did not download his. I went to the HP site and entered model VM192UA#ABA which is on the tag on the bottom of my laptop.

Thanks.

Dan...
 

My Computer

Computer Manufacturer/Model Number
HP Pavilion dv7 Notebook PC
OS
Windows 7
CPU
Intel(R) Core2 Duo CPU T6600 2.2 GHz
Graphics Card(s)
ATI Mobility Radeon HD 4650
Monitor(s) Displays
Generic PnP Monitor
Hard Drives
Toshiba MK5056GSY

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
DELL VOSTRO 3650
OS
Windows 8.1 PRO
CPU
3rd Generation Intel Core i7‐3612QM CPU @ 2.10GHZ
Memory
8GB DDR3
Graphics Card(s)
NVIDIA GeForce GT 525M (128 bit), 1GB Grpahics
Screen Resolution
1920X1080
Hard Drives
750GB 5400RPM
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