Mute key won't work since upgrade to x64

redtuiop

New member
Local time
6:32 PM
Messages
92
Location
Belfast, N. Ireland UK
I've recently upgraded to x64 and now can't mute sound (didn't have the issue with the x32 version) - thought it was a KB issue but have tried 2 different KBs (Microsoft 4000 & Natural KBs) & same on each. ALL other media keys work - just the Mute that won't play ball.

I've reinstalled the Realtek audio drivers and checked over all the settings to no avail. F7 doesn't do anything for it either.

While I've managed to get a shortcut to use another key to work it (which works!!) it's continually provoking a UAC box which I then have to use the mouse to knock off, plus there's a 3 sec delay. Sort of defeats the purpose to a degree when I want a speedy mute, esp if I have to answer the phone.

Having looked through search results I can see it's a relatively common problem but everyone's experience is slightly different & I've not found one exactly like mine. I've also done all the "fixes" I found that were in any way pertinent such as the driver reinstallation.

So just wondering if anyone has any other suggestions?
 

My Computer My Computer

At a glance

Win 7 64bit SP2?Intel G2030 3GHz4 GbOnBoard
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Generic
OS
Win 7 64bit SP2?
CPU
Intel G2030 3GHz
Motherboard
Gigabyte Motherboard GA-H61M
Memory
4 Gb
Graphics Card(s)
OnBoard
Sound Card
OnBoard
Monitor(s) Displays
BenQ GL2250
Screen Resolution
1920 x 1080
Hard Drives
3 x SATA (500, 1000, 2000)
PSU
460W Coolermaster
Case
Coolermaster
Cooling
3 x Fans
Keyboard
Microsoft Ergonomic 4000
Mouse
Kensington Trackball
Internet Speed
100 Gb
The only thing I can think of is; have you did all Windows 7 Updates including SP-1.
If not I recommend do so. Their might be a Microsoft keyboard update included.
 

My Computer My Computer

At a glance

Windows 10 Pro. 64/ version 1709 Windows 7 Pr...Intel i7-6800K @ 4.3Corsair Platinum 16 gig @2400EVGA GTX 1070 OC
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home made Desktop
OS
Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
CPU
Intel i7-6800K @ 4.3
Motherboard
ASUS X-99 Deluxe II
Memory
Corsair Platinum 16 gig @2400
Graphics Card(s)
EVGA GTX 1070 OC
Monitor(s) Displays
Asus 27" LED LCD/VE278Q
Screen Resolution
1920-1080 or 1280-720 HDMI
Hard Drives
INTEL SSD 730-240 Gb Sata 3.0/
PSU
EVGA Platium 1200W
Case
Phanteks Luxe Tempered Glass 8 fans/ one radiator
Cooling
XSPC/ Water Cooled CPU
Keyboard
Das 4 Professional
Mouse
Logitech M705/MX Anywhere 2-S
Internet Speed
100 mbits
Antivirus
Microsoft Security Essentials/ Malwarebytes Premium 3.0/ SAS
Browser
I.E. 11 default/Firefox/ ISP Time Warner Cable/Spectrum
Other Info
LG BluRay Burner/
Sound system-KLipsch-THX/
Icy Dock ssd Hot Swap bays.
Yep - I keep everything fully updated automatically but I'll have a look through in case there's anything under the optional updates that might help. It's just so frustrating as I can't figure whether it's likely to arise from a conflict, driver problem, or as you suggest, an update issue perhaps. :( Thanks anyway - appreciate your input.
 

My Computer My Computer

At a glance

Win 7 64bit SP2?Intel G2030 3GHz4 GbOnBoard
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Generic
OS
Win 7 64bit SP2?
CPU
Intel G2030 3GHz
Motherboard
Gigabyte Motherboard GA-H61M
Memory
4 Gb
Graphics Card(s)
OnBoard
Sound Card
OnBoard
Monitor(s) Displays
BenQ GL2250
Screen Resolution
1920 x 1080
Hard Drives
3 x SATA (500, 1000, 2000)
PSU
460W Coolermaster
Case
Coolermaster
Cooling
3 x Fans
Keyboard
Microsoft Ergonomic 4000
Mouse
Kensington Trackball
Internet Speed
100 Gb
Back
Top