MX1000 lagging

[wuid]

hi i'm new in windows 7 OS.
i have logitech mx5000 keyboard(working well) + mx1000 mouse.
the problem is with my mouse but it is strange ... when i use my two vga/dvi screens(lg,aoc) it's all normal, but usually i switch to my sharp 32" hdmi for games,movies then i get lagging problems with the mouse once in every few minutes for minute or two, i am using the vista 64-bit drivers from logitech site.
my tv is not far for the pc just 3-4 meters.

any sulotion will be appreciated...

 

[zigzag3143]

hdmi problem

hi i'm new in windows 7 OS.
i have logitech mx5000 keyboard(working well) + mx1000 mouse.
the problem is with my mouse but it is strange ... when i use my two vga/dvi screens(lg,aoc) it's all normal, but usually i switch to my sharp 32" hdmi for games,movies then i get lagging problems with the mouse once in every few minutes for minute or two, i am using the vista 64-bit drivers from logitech site.
my tv is not far for the pc just 3-4 meters.

any sulotion will be appreciated...

Hwy wuid

first can I assume you have the correct mouse driver and display driver installed. tou need a video driver for the graphics card and a mouse driver for your brand of mouse.

Win 7 (and vista ) seem to have some hdmi problems. My first thought if you have the correct drivers is the hdmi cable. Inexpensive cables have had some problems.

Let me know

Ken

 

[wuid]

the drivers as i mentiond for logitch are from logitech website for vista 64bit

and the ati drivers is the latest 9.6 from their website.

as for the hdmi cable - it is philps brand so i think it is good enough?
in xp/vista i didn't encounterd any problems. maybe is the bluetooth drivers?

 

[zigzag3143]

hdmi

the drivers as i mentiond for logitch are from logitech website for vista 64bit

and the ati drivers is the latest 9.6 from their website.

as for the hdmi cable - it is philps brand so i think it is good enough?
in xp/vista i didn't encounterd any problems. maybe is the bluetooth drivers?

dont think its the bluetooth driver. How much ram do you have? Is there anything in event manager (type event manager in search) that is relevant to the mouse freeze? could you look in device manager (type device manager in search) and see if there are any drivers that are unknown?

Ken

 

[wuid]

in device manger i have only bluetooth remote control under human interface device , and it is because i installed widcom bluetooth in thinking it would help.

in event manger i don't know what should i supose to look for by entering in the "find" tab "mouse" it didn't found anything.

 

[zigzag3143]

mx1000 lag

in device manger i have only bluetooth remote control under human interface device , and it is because i installed widcom bluetooth in thinking it would help.

in event manger i don't know what should i supose to look for by entering in the "find" tab "mouse" it didn't found anything.

my apologies i said event manger and I should have said event viewer and you want to look for item that have red that are related to video, mouse, etc. it sill look something like this

Ken

 

[wuid]

no errors related... just this one

 

[zigzag3143]

mx1000

no errors related... just this one

ok the snip you have is of device manager what is the error shown in it? I couldn't read it?

Then Try event viewer and see if it look more like the pic I have. se if there are any errors there.

Ken

 

[wuid]

in the device manger is - bluetooth remote control.

event manger show no error regarding mouse / logitech / bluetooth

** update

i took it from the chrager thought it might be something with the battries, but nop.
and in noticed it isn't related to the hdmi because with the dual standrd monitors it happennig also, it seems that the mouse doesn't move smooth like the ps/2 mouse...

 

[zigzag3143]

hdmi vs mouse

in the device manger is - bluetooth remote control.

event manger show no error regarding mouse / logitech / bluetooth

** update

i took it from the chrager thought it might be something with the battries, but nop.
and in noticed it isn't related to the hdmi because with the dual standrd monitors it happennig also, it seems that the mouse doesn't move smooth like the ps/2 mouse...

Is it a usb mouse?

ken

 

[wuid]

the mx1000 is a bluetooth mouse.

 

[zigzag3143]

bluetooth mouse

the mx1000 is a bluetooth mouse.

Well at least we narrowed it down to bluetooth. lets try un-installing then re-installing the driver. if tahts not it it got to be something abt they way bluetooth works

Ken

 

[wuid]

think i got it , i have two bluetooth dongles one is from logithech and the other came with my sony mobile. maybe the logitech software connected my mouse+keyboard with the mobile dongle instead of the logitech dongle.

 

[zigzag3143]

dongle

think i got it , i have two bluetooth dongles one is from logithech and the other came with my sony mobile. maybe the logitech software connected my mouse+keyboard with the mobile dongle instead of the logitech dongle.

hope thats it. As soon as you said bluetooth mouse it became much more clear. I looked in your system specs but it didn't click that mouse was BT.

good luck

Ken

 

[Andy Carr]

Have you managed to suss this one?

I get lagging on my LCD when the refresh rate is set at 60hz, at 59 it goes away.