My BSOD experience - please help!

k8drums · Feb 6, 2011

Windows 7 Home Premium 64 bit
- the original installed OS on the system? YES
- an OEM or full retail version? OEM
- OEM = came pre-installed on system
- Full Retail = you purchased it from retailer

- What is the age of system (hardware)? 1 month
- What is the age of OS installation (have you re-installed the OS?) 1 month

I tried to zip the dump file but wont give me access even after i took ownership of it, I'm using 7-zip. anyone have any ideas?

fimble · Feb 6, 2011

Hi k8drums and Welcome.

Unfortunately you attached the jcgriff2 tool and not the files it produces. You're not the first!!

Please try again.

k8drums · Feb 6, 2011

err....sorry
here it is again...i think

fimble · Feb 7, 2011

Hi k8drums.

STOP 0x0000007F: UNEXPECTED_KERNEL_MODE_TRAP
Usual causes: Memory corruption, Hardware (memory in particular), Installing a faulty or mismatched hardware (especially memory) or a failure after installing it, 3rd party firewall, Device drivers, SCSI/network/BIOS updates needed, Improperly seated cards, Incompatible storage devices, Overclocking, Virus scanner, Backup tool, Bad motherboard, Missing Service Pack.

Your dump files for February all give the above error code and blame ntkrnlmp.exe which is a Windows System file and is highly unlikely to be the cause.
Old and incompatible drivers can and do cause issues with Windows 7, often giving false error codes.

As a Priority:

Your dump files for February all give a stop error of 0x7F. Its a stop error that ZoneAlarm firewall gives frequently. You have two (?) options:

ZoneAlarm Security and Firewall is known to be a cause of BSOD's on many Windows 7 systems. Download the ZoneAlarm Remover http://download.zonealarm.com/bin/fr...cpes_clean.exe. Uninstall ZoneAlarm through Programs and Features. Boot to safe mode and run the ZoneAlarm Remover. Reboot. Make sure that Windows Firewall is enabled.
Alternatively
Try this Microsoft hotfix if you wish to keep ZoneAlarm: Stop Error 0x07F when you run applications that transfer data using the UDP protocol in Win Server 2008 R2/Win 7" which I can neither verify or discount. It may work, it may not.

Outdated Drivers. Update:

btwaudio.sys Wed Jul 01 14:54:56 2009
btwavdt.sys Thu Jun 25 06:50:13 2009
btwl2cap.sys Sat Apr 04 01:28:45 2009
btwrchid.sys Thu Jun 25 06:51:37 2009 Broadcom Bluetooth

GEARAspiWDM.sys Mon May 18 13:17:04 2009 Gear Software CD-ROM Class Filter Driver

itecir.sys Mon Mar 09 08:58:47 2009 ITE Consumer IR Driver

rimmpx64.sys Fri Oct 03 07:39:15 2008
rimspx64.sys Mon Mar 03 09:19:03 2008
rixdpx64.sys Fri Jul 27 11:45:50 2007 Ricoh Memory Card Reader. O.E.M

WinRing0x64.sys Sat Jul 26 14:29:37 2008 WinRing Libraries. O.E.M

Bugcheck Analysis

Code:

Loading Dump File [C:\DUMPS\k8drums\020611-19484-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Machine Name:
Kernel base = 0xfffff800`02a62000 PsLoadedModuleList = 0xfffff800`02c9fe50
Debug session time: Sun Feb  6 19:45:19.844 2011 (UTC + 0:00)
System Uptime: 0 days 2:51:11.217
Loading Kernel Symbols
...............................................................
................................................................
......................................................
Loading User Symbols
Loading unloaded module list
..........
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 7F, {8, 80050031, 6f8, fffff80002a9aec0}

Probably caused by : ntkrnlmp.exe ( nt!KiDoubleFaultAbort+b2 )

Followup: MachineOwner
---------

4: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

UNEXPECTED_KERNEL_MODE_TRAP (7f)
This means a trap occurred in kernel mode, and it's a trap of a kind
that the kernel isn't allowed to have/catch (bound trap) or that
is always instant death (double fault).  The first number in the
bugcheck params is the number of the trap (8 = double fault, etc)
Consult an Intel x86 family manual to learn more about what these
traps are. Here is a *portion* of those codes:
If kv shows a taskGate
        use .tss on the part before the colon, then kv.
Else if kv shows a trapframe
        use .trap on that value
Else
        .trap on the appropriate frame will show where the trap was taken
        (on x86, this will be the ebp that goes with the procedure KiTrap)
Endif
kb will then show the corrected stack.
Arguments:
Arg1: 0000000000000008, EXCEPTION_DOUBLE_FAULT
Arg2: 0000000080050031
Arg3: 00000000000006f8
Arg4: fffff80002a9aec0

Debugging Details:
------------------


BUGCHECK_STR:  0x7f_8

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  System

CURRENT_IRQL:  2

LAST_CONTROL_TRANSFER:  from fffff80002ad1ca9 to fffff80002ad2740

STACK_TEXT:  
fffff880`009b8de8 fffff800`02ad1ca9 : 00000000`0000007f 00000000`00000008 00000000`80050031 00000000`000006f8 : nt!KeBugCheckEx
fffff880`009b8df0 fffff800`02ad0172 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiBugCheckDispatch+0x69
fffff880`009b8f30 fffff800`02a9aec0 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiDoubleFaultAbort+0xb2
fffff880`03532b90 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!SeAccessCheckFromState+0x58


STACK_COMMAND:  kb

FOLLOWUP_IP: 
nt!KiDoubleFaultAbort+b2
fffff800`02ad0172 90              nop

SYMBOL_STACK_INDEX:  2

SYMBOL_NAME:  nt!KiDoubleFaultAbort+b2

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

DEBUG_FLR_IMAGE_TIMESTAMP:  4c1c44a9

FAILURE_BUCKET_ID:  X64_0x7f_8_nt!KiDoubleFaultAbort+b2

BUCKET_ID:  X64_0x7f_8_nt!KiDoubleFaultAbort+b2

Followup: MachineOwner

Drivers:

Code:

fffff880`05b86000 fffff880`05bc4000   1394ohci 1394ohci.sys Sat Apr 03 04:36:00 2010 (4BB6B7A0)
fffff880`055d7000 fffff880`055e6000   Acceler  Acceler.sys  Mon Nov 23 21:55:13 2009 (4B0B04C1)
fffff880`00ebc000 fffff880`00f13000   ACPI     ACPI.sys     Tue Jul 14 00:19:34 2009 (4A5BC106)
fffff880`046d8000 fffff880`046f0000   adfs     adfs.SYS     Thu Jun 26 21:52:37 2008 (48640195)
fffff880`01b56000 fffff880`01be0000   afd      afd.sys      Tue Jul 14 00:21:40 2009 (4A5BC184)
fffff880`05410000 fffff880`05426000   AgileVpn AgileVpn.sys Tue Jul 14 01:10:24 2009 (4A5BCCF0)
fffff880`012fa000 fffff880`01305000   amdxata  amdxata.sys  Tue May 19 18:56:59 2009 (4A12F2EB)
fffff880`012ac000 fffff880`012b5000   atapi    atapi.sys    Tue Jul 14 00:19:47 2009 (4A5BC113)
fffff880`012b5000 fffff880`012df000   ataport  ataport.SYS  Tue Jul 14 00:19:52 2009 (4A5BC118)
fffff880`05fce000 fffff880`05fee000   AtihdW76 AtihdW76.sys Thu Jul 15 13:46:49 2010 (4C3F0339)
fffff880`04c89000 fffff880`053f8000   atikmdag atikmdag.sys Wed Aug 11 02:38:24 2010 (4C61FF10)
fffff880`04a8e000 fffff880`04ad5000   atikmpag atikmpag.sys Wed Aug 11 02:13:54 2010 (4C61F952)
fffff960`00980000 fffff960`009e1000   ATMFD    ATMFD.DLL    unavailable (00000000)
fffff880`07167000 fffff880`0719b000   AVGIDSDriver AVGIDSDriver.Sys Tue Aug 03 23:24:45 2010 (4C58972D)
fffff880`01b3e000 fffff880`01b48000   AVGIDSEH AVGIDSEH.Sys Mon Sep 13 23:46:38 2010 (4C8EA9CE)
fffff880`06bee000 fffff880`06bfa000   AVGIDSFilter AVGIDSFilter.Sys Tue Aug 03 23:23:21 2010 (4C5896D9)
fffff880`04a0f000 fffff880`04a5f000   avgldx64 avgldx64.sys Wed Dec 08 02:01:55 2010 (4CFEE713)
fffff880`0472c000 fffff880`0473b000   avgmfx64 avgmfx64.sys Tue Sep 07 01:49:14 2010 (4C858C0A)
fffff880`01b34000 fffff880`01b3e000   avgrkx64 avgrkx64.sys Tue Sep 07 01:49:37 2010 (4C858C21)
fffff880`04400000 fffff880`04461000   avgtdia  avgtdia.sys  Fri Nov 12 11:08:42 2010 (4CDD203A)
fffff880`00f84000 fffff880`00f90000   BATTC    BATTC.SYS    Tue Jul 14 00:31:01 2009 (4A5BC3B5)
fffff880`0838e000 fffff880`08397000   BCM42RLY BCM42RLY.sys Tue Dec 08 16:12:34 2009 (4B1E7AF2)
fffff880`0588b000 fffff880`05b79000   bcmwl664 bcmwl664.sys Tue Dec 08 16:10:06 2009 (4B1E7A5E)
fffff880`04744000 fffff880`0474b000   Beep     Beep.SYS     Tue Jul 14 01:00:13 2009 (4A5BCA8D)
fffff880`02fe0000 fffff880`02ff1000   blbdrive blbdrive.sys Tue Jul 14 00:35:59 2009 (4A5BC4DF)
fffff880`06bd0000 fffff880`06bee000   bowser   bowser.sys   Tue Jul 14 00:23:50 2009 (4A5BC206)
fffff880`080d3000 fffff880`080e3000   BthEnum  BthEnum.sys  Tue Jul 14 01:06:52 2009 (4A5BCC1C)
fffff880`080e3000 fffff880`08103000   bthpan   bthpan.sys   Tue Jul 14 01:07:00 2009 (4A5BCC24)
fffff880`0801b000 fffff880`080a7000   bthport  bthport.sys  Tue Jul 14 01:06:56 2009 (4A5BCC20)
fffff880`0719b000 fffff880`071b3000   BTHUSB   BTHUSB.sys   Tue Jul 14 01:06:52 2009 (4A5BCC1C)
fffff880`08262000 fffff880`082e8000   btwaudio btwaudio.sys Wed Jul 01 14:54:56 2009 (4A4B6AB0)
fffff880`08103000 fffff880`0817e000   btwavdt  btwavdt.sys  Thu Jun 25 06:50:13 2009 (4A431015)
fffff880`082e8000 fffff880`082f4000   btwl2cap btwl2cap.sys Sat Apr 04 01:28:45 2009 (49D6A9BD)
fffff880`082f4000 fffff880`082f7880   btwrchid btwrchid.sys Thu Jun 25 06:51:37 2009 (4A431069)
fffff960`00630000 fffff960`00657000   cdd      cdd.dll      unavailable (00000000)
fffff880`04702000 fffff880`0472c000   cdrom    cdrom.sys    Tue Jul 14 00:19:54 2009 (4A5BC11A)
fffff880`00cbe000 fffff880`00d7e000   CI       CI.dll       Tue Jul 14 02:32:13 2009 (4A5BE01D)
fffff880`05f3b000 fffff880`05f4d000   circlass circlass.sys Tue Jul 14 01:06:34 2009 (4A5BCC0A)
fffff880`01b04000 fffff880`01b34000   CLASSPNP CLASSPNP.SYS Tue Jul 14 00:19:58 2009 (4A5BC11E)
fffff880`00c60000 fffff880`00cbe000   CLFS     CLFS.SYS     Tue Jul 14 00:19:57 2009 (4A5BC11D)
fffff880`0587f000 fffff880`05883500   CmBatt   CmBatt.sys   Tue Jul 14 00:31:03 2009 (4A5BC3B7)
fffff880`01000000 fffff880`01073000   cng      cng.sys      Tue Jul 14 00:49:40 2009 (4A5BC814)
fffff880`00f7b000 fffff880`00f84000   compbatt compbatt.sys Tue Jul 14 00:31:02 2009 (4A5BC3B6)
fffff880`05400000 fffff880`05410000   CompositeBus CompositeBus.sys Tue Jul 14 01:00:33 2009 (4A5BCAA1)
fffff880`04a00000 fffff880`04a0e000   crashdmp crashdmp.sys Tue Jul 14 01:01:01 2009 (4A5BCABD)
fffff880`04547000 fffff880`04571c40   CtClsFlt CtClsFlt.sys Thu Aug 12 03:51:29 2010 (4C6361B1)
fffff880`02fc2000 fffff880`02fe0000   dfsc     dfsc.sys     Tue Jul 14 00:23:44 2009 (4A5BC200)
fffff880`02fb3000 fffff880`02fc2000   discache discache.sys Tue Jul 14 00:37:18 2009 (4A5BC52E)
fffff880`01aee000 fffff880`01b04000   disk     disk.sys     Tue Jul 14 00:19:57 2009 (4A5BC11D)
fffff880`05e3d000 fffff880`05e5f000   drmk     drmk.sys     Tue Jul 14 02:01:25 2009 (4A5BD8E5)
fffff880`06a7a000 fffff880`06a8d000   dump_dumpfve dump_dumpfve.sys Tue Jul 14 00:21:51 2009 (4A5BC18F)
fffff880`06870000 fffff880`06a7a000   dump_iaStor dump_iaStor.sys Thu Mar 04 02:51:31 2010 (4B8F2033)
fffff880`06a8d000 fffff880`06a99000   Dxapi    Dxapi.sys    Tue Jul 14 00:38:28 2009 (4A5BC574)
fffff880`04ad5000 fffff880`04bc9000   dxgkrnl  dxgkrnl.sys  Fri Oct 02 02:00:14 2009 (4AC5509E)
fffff880`04c00000 fffff880`04c46000   dxgmms1  dxgmms1.sys  Tue Jul 14 00:38:32 2009 (4A5BC578)
fffff880`05440000 fffff880`05489000   e1k62x64 e1k62x64.sys Thu Dec 10 17:37:53 2009 (4B2131F1)
fffff880`06aa7000 fffff880`06add000   fastfat  fastfat.SYS  Tue Jul 14 00:23:28 2009 (4A5BC1F0)
fffff880`01351000 fffff880`01365000   fileinfo fileinfo.sys Tue Jul 14 00:34:25 2009 (4A5BC481)
fffff880`01305000 fffff880`01351000   fltmgr   fltmgr.sys   Tue Jul 14 00:19:59 2009 (4A5BC11F)
fffff880`01411000 fffff880`0141b000   Fs_Rec   Fs_Rec.sys   Tue Jul 14 00:19:45 2009 (4A5BC111)
fffff880`01ab4000 fffff880`01aee000   fvevol   fvevol.sys   Sat Sep 26 03:34:26 2009 (4ABD7DB2)
fffff880`01600000 fffff880`0164a000   fwpkclnt fwpkclnt.sys Tue Jul 14 00:21:08 2009 (4A5BC164)
fffff880`055ca000 fffff880`055d7000   GEARAspiWDM GEARAspiWDM.sys Mon May 18 13:17:04 2009 (4A1151C0)
fffff800`02a19000 fffff800`02a62000   hal      hal.dll      Tue Jul 14 02:27:36 2009 (4A5BDF08)
fffff880`04c46000 fffff880`04c6a000   HDAudBus HDAudBus.sys Tue Jul 14 01:06:13 2009 (4A5BCBF5)
fffff880`01be0000 fffff880`01bf9000   HIDCLASS HIDCLASS.SYS Fri Mar 19 07:45:33 2010 (4BA32B9D)
fffff880`05ee2000 fffff880`05ef3000   hidir    hidir.sys    Tue Jul 14 01:06:23 2009 (4A5BCBFF)
fffff880`05fee000 fffff880`05ff6080   HIDPARSE HIDPARSE.SYS Tue Jul 14 01:06:17 2009 (4A5BCBF9)
fffff880`06a99000 fffff880`06aa7000   hidusb   hidusb.sys   Tue Jul 14 01:06:22 2009 (4A5BCBFE)
fffff880`04572000 fffff880`0463a000   HTTP     HTTP.sys     Tue Jul 14 00:22:16 2009 (4A5BC1A8)
fffff880`01aab000 fffff880`01ab4000   hwpolicy hwpolicy.sys Tue Jul 14 00:19:22 2009 (4A5BC0FA)
fffff880`0554c000 fffff880`0556a000   i8042prt i8042prt.sys Tue Jul 14 00:19:57 2009 (4A5BC11D)
fffff880`010a2000 fffff880`012ac000   iaStor   iaStor.sys   Thu Mar 04 02:51:31 2010 (4B8F2033)
fffff880`055e6000 fffff880`055fc000   intelppm intelppm.sys Tue Jul 14 00:19:25 2009 (4A5BC0FD)
fffff880`0164a000 fffff880`01658000   ioatdma  ioatdma.sys  Tue Jul 14 12:37:04 2009 (4A5C6DE0)
fffff880`0684c000 fffff880`06858000   ISWKL    ISWKL.sys    Fri Nov 05 10:57:03 2010 (4CD3E2FF)
fffff880`054f0000 fffff880`0554c000   itecir   itecir.sys   Mon Mar 09 08:58:47 2009 (49B4DA47)
fffff880`0586e000 fffff880`0587d000   kbdclass kbdclass.sys Tue Jul 14 00:19:50 2009 (4A5BC116)
fffff880`05432000 fffff880`05440000   kbdhid   kbdhid.sys   Tue Jul 14 01:00:20 2009 (4A5BCA94)
fffff800`00bcb000 fffff800`00bd5000   kdcom    kdcom.dll    Tue Jul 14 02:31:07 2009 (4A5BDFDB)
fffff880`05ef8000 fffff880`05f3b000   ks       ks.sys       Thu Mar 04 04:32:25 2010 (4B8F37D9)
fffff880`015e0000 fffff880`015fa000   ksecdd   ksecdd.sys   Tue Jul 14 00:20:54 2009 (4A5BC156)
fffff880`017ca000 fffff880`017f5000   ksecpkg  ksecpkg.sys  Fri Dec 11 06:03:32 2009 (4B21E0B4)
fffff880`05e5f000 fffff880`05e64200   ksthunk  ksthunk.sys  Tue Jul 14 01:00:19 2009 (4A5BCA93)
fffff880`06b3b000 fffff880`06b50000   lltdio   lltdio.sys   Tue Jul 14 01:08:50 2009 (4A5BCC92)
fffff880`06af7000 fffff880`06b1a000   luafv    luafv.sys    Tue Jul 14 00:26:13 2009 (4A5BC295)
fffff880`00c08000 fffff880`00c4c000   mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Tue Jul 14 02:29:10 2009 (4A5BDF66)
fffff880`06add000 fffff880`06aeb000   monitor  monitor.sys  Tue Jul 14 00:38:52 2009 (4A5BC58C)
fffff880`055bb000 fffff880`055ca000   mouclass mouclass.sys Tue Jul 14 00:19:50 2009 (4A5BC116)
fffff880`04bed000 fffff880`04bfa000   mouhid   mouhid.sys   Tue Jul 14 01:00:20 2009 (4A5BCA94)
fffff880`00fa5000 fffff880`00fbf000   mountmgr mountmgr.sys Tue Jul 14 00:19:54 2009 (4A5BC11A)
fffff880`06858000 fffff880`06870000   mpsdrv   mpsdrv.sys   Tue Jul 14 01:08:25 2009 (4A5BCC79)
fffff880`0463a000 fffff880`04667000   mrxsmb   mrxsmb.sys   Sat Feb 27 07:52:19 2010 (4B88CF33)
fffff880`04667000 fffff880`046b5000   mrxsmb10 mrxsmb10.sys Sat Feb 27 07:52:28 2010 (4B88CF3C)
fffff880`046b5000 fffff880`046d8000   mrxsmb20 mrxsmb20.sys Sat Feb 27 07:52:26 2010 (4B88CF3A)
fffff880`012df000 fffff880`012ea000   msahci   msahci.sys   Sat Nov 14 04:36:50 2009 (4AFE33E2)
fffff880`047a9000 fffff880`047b4000   Msfs     Msfs.SYS     Tue Jul 14 00:19:47 2009 (4A5BC113)
fffff880`00f1c000 fffff880`00f26000   msisadrv msisadrv.sys Tue Jul 14 00:19:26 2009 (4A5BC0FE)
fffff880`01372000 fffff880`013d0000   msrpc    msrpc.sys    Tue Jul 14 00:21:32 2009 (4A5BC17C)
fffff880`02fa8000 fffff880`02fb3000   mssmbios mssmbios.sys Tue Jul 14 00:31:10 2009 (4A5BC3BE)
fffff880`01a99000 fffff880`01aab000   mup      mup.sys      Tue Jul 14 00:23:45 2009 (4A5BC201)
fffff880`01678000 fffff880`0176a000   ndis     ndis.sys     Tue Jul 14 00:21:40 2009 (4A5BC184)
fffff880`05426000 fffff880`05432000   ndistapi ndistapi.sys Tue Jul 14 01:10:00 2009 (4A5BCCD8)
fffff880`06ba3000 fffff880`06bb6000   ndisuio  ndisuio.sys  Tue Jul 14 01:09:25 2009 (4A5BCCB5)
fffff880`02e00000 fffff880`02e2f000   ndiswan  ndiswan.sys  Tue Jul 14 01:10:11 2009 (4A5BCCE3)
fffff880`05fb9000 fffff880`05fce000   NDProxy  NDProxy.SYS  Tue Jul 14 01:10:05 2009 (4A5BCCDD)
fffff880`02f0d000 fffff880`02f1c000   netbios  netbios.sys  Tue Jul 14 01:09:26 2009 (4A5BCCB6)
fffff880`04461000 fffff880`044a6000   netbt    netbt.sys    Tue Jul 14 00:21:28 2009 (4A5BC178)
fffff880`0176a000 fffff880`017ca000   NETIO    NETIO.SYS    Fri Apr 09 03:43:59 2010 (4BBE946F)
fffff880`047b4000 fffff880`047c5000   Npfs     Npfs.SYS     Tue Jul 14 00:19:48 2009 (4A5BC114)
fffff880`02f9c000 fffff880`02fa8000   nsiproxy nsiproxy.sys Tue Jul 14 00:21:02 2009 (4A5BC15E)
fffff800`02a62000 fffff800`0303e000   nt       ntkrnlmp.exe Sat Jun 19 05:16:41 2010 (4C1C44A9)
fffff880`0143d000 fffff880`015e0000   Ntfs     Ntfs.sys     Tue Jul 14 00:20:47 2009 (4A5BC14F)
fffff880`0473b000 fffff880`04744000   Null     Null.SYS     Tue Jul 14 00:19:37 2009 (4A5BC109)
fffff880`06b50000 fffff880`06ba3000   nwifi    nwifi.sys    Tue Jul 14 01:07:23 2009 (4A5BCC3B)
fffff880`02ed1000 fffff880`02ef7000   pacer    pacer.sys    Tue Jul 14 01:09:41 2009 (4A5BCCC5)
fffff880`00f66000 fffff880`00f7b000   partmgr  partmgr.sys  Tue Jul 14 00:19:58 2009 (4A5BC11E)
fffff880`00f26000 fffff880`00f59000   pci      pci.sys      Tue Jul 14 00:19:51 2009 (4A5BC117)
fffff880`012ea000 fffff880`012fa000   PCIIDEX  PCIIDEX.SYS  Tue Jul 14 00:19:48 2009 (4A5BC114)
fffff880`01400000 fffff880`01411000   pcw      pcw.sys      Tue Jul 14 00:19:27 2009 (4A5BC0FF)
fffff880`07077000 fffff880`0711d000   peauth   peauth.sys   Tue Jul 14 02:01:19 2009 (4A5BD8DF)
fffff880`05e00000 fffff880`05e3d000   portcls  portcls.sys  Tue Jul 14 01:06:27 2009 (4A5BCC03)
fffff880`00c4c000 fffff880`00c60000   PSHED    PSHED.dll    Tue Jul 14 02:32:23 2009 (4A5BE027)
fffff880`01365000 fffff880`01371040   PxHlpa64 PxHlpa64.sys Tue Oct 20 19:08:42 2009 (4ADDFCAA)
fffff880`04bc9000 fffff880`04bed000   rasl2tp  rasl2tp.sys  Tue Jul 14 01:10:11 2009 (4A5BCCE3)
fffff880`04c6a000 fffff880`04c85000   raspppoe raspppoe.sys Tue Jul 14 01:10:17 2009 (4A5BCCE9)
fffff880`044a6000 fffff880`044c7000   raspptp  raspptp.sys  Tue Jul 14 01:10:18 2009 (4A5BCCEA)
fffff880`044c7000 fffff880`044e1000   rassstp  rassstp.sys  Tue Jul 14 01:10:25 2009 (4A5BCCF1)
fffff880`02f4b000 fffff880`02f9c000   rdbss    rdbss.sys    Tue Jul 14 00:24:09 2009 (4A5BC219)
fffff880`0478e000 fffff880`04797000   RDPCDD   RDPCDD.sys   Tue Jul 14 01:16:34 2009 (4A5BCE62)
fffff880`04797000 fffff880`047a0000   rdpencdd rdpencdd.sys Tue Jul 14 01:16:34 2009 (4A5BCE62)
fffff880`047a0000 fffff880`047a9000   rdprefmp rdprefmp.sys Tue Jul 14 01:16:35 2009 (4A5BCE63)
fffff880`01a5f000 fffff880`01a99000   rdyboost rdyboost.sys Tue Jul 14 00:34:34 2009 (4A5BC48A)
fffff880`080a7000 fffff880`080d3000   rfcomm   rfcomm.sys   Tue Jul 14 01:06:56 2009 (4A5BCC20)
fffff880`05be4000 fffff880`05bfa000   rimmpx64 rimmpx64.sys Fri Oct 03 07:39:15 2008 (48E5BE13)
fffff880`05800000 fffff880`05817000   rimspx64 rimspx64.sys Mon Mar 03 09:19:03 2008 (47CBC287)
fffff880`05817000 fffff880`0586e000   rixdpx64 rixdpx64.sys Fri Jul 27 11:45:50 2007 (46A9CCDE)
fffff880`06bb6000 fffff880`06bce000   rspndr   rspndr.sys   Tue Jul 14 01:08:50 2009 (4A5BCC92)
fffff880`05bc4000 fffff880`05be4000   sdbus    sdbus.sys    Thu Dec 17 05:46:36 2009 (4B29C5BC)
fffff880`0711d000 fffff880`07128000   secdrv   secdrv.SYS   Wed Sep 13 14:18:38 2006 (4508052E)
fffff880`01a57000 fffff880`01a5f000   spldr    spldr.sys    Mon May 11 17:56:27 2009 (4A0858BB)
fffff880`082f8000 fffff880`0838e000   srv      srv.sys      Fri Aug 27 04:38:00 2010 (4C773318)
fffff880`07000000 fffff880`07067000   srv2     srv2.sys     Fri Aug 27 04:37:46 2010 (4C77330A)
fffff880`07128000 fffff880`07155000   srvnet   srvnet.sys   Fri Aug 27 04:37:24 2010 (4C7732F4)
fffff880`05e65000 fffff880`05ee2000   stwrt64  stwrt64.sys  Tue Sep 15 20:55:27 2009 (4AAFF12F)
fffff880`05884000 fffff880`05885480   swenum   swenum.sys   Tue Jul 14 01:00:18 2009 (4A5BCA92)
fffff880`0556a000 fffff880`055bb000   SynTP    SynTP.sys    Fri Oct 23 02:20:19 2009 (4AE104D3)
fffff880`01801000 fffff880`019fe000   tcpip    tcpip.sys    Mon Jun 14 04:39:04 2010 (4C15A458)
fffff880`07155000 fffff880`07167000   tcpipreg tcpipreg.sys Tue Jul 14 01:09:49 2009 (4A5BCCCD)
fffff880`047e3000 fffff880`047f0000   TDI      TDI.SYS      Tue Jul 14 00:21:18 2009 (4A5BC16E)
fffff880`047c5000 fffff880`047e3000   tdx      tdx.sys      Tue Jul 14 00:21:15 2009 (4A5BC16B)
fffff880`02f37000 fffff880`02f4b000   termdd   termdd.sys   Tue Jul 14 01:16:36 2009 (4A5BCE64)
fffff960`00410000 fffff960`0041a000   TSDDD    TSDDD.dll    unavailable (00000000)
fffff880`04a5f000 fffff880`04a85000   tunnel   tunnel.sys   Tue Jul 14 01:09:37 2009 (4A5BCCC1)
fffff880`05f4d000 fffff880`05f5f000   umbus    umbus.sys    Tue Jul 14 01:06:56 2009 (4A5BCC20)
fffff880`044fc000 fffff880`04519000   usbccgp  usbccgp.sys  Sat Sep 04 05:30:20 2010 (4C81CB5C)
fffff880`0587d000 fffff880`0587ef00   USBD     USBD.SYS     Tue Jul 14 01:06:23 2009 (4A5BCBFF)
fffff880`05489000 fffff880`0549a000   usbehci  usbehci.sys  Sat Sep 04 05:30:09 2010 (4C81CB51)
fffff880`05f5f000 fffff880`05fb9000   usbhub   usbhub.sys   Sat Sep 04 05:30:36 2010 (4C81CB6C)
fffff880`0549a000 fffff880`054f0000   USBPORT  USBPORT.SYS  Sat Sep 04 05:30:18 2010 (4C81CB5A)
fffff880`06aeb000 fffff880`06af7000   usbprint usbprint.sys Tue Jul 14 01:38:18 2009 (4A5BD37A)
fffff880`044e1000 fffff880`044fc000   USBSTOR  USBSTOR.SYS  Tue Jul 14 01:06:34 2009 (4A5BCC0A)
fffff880`04519000 fffff880`04546200   usbvideo usbvideo.sys Thu Mar 04 04:40:57 2010 (4B8F39D9)
fffff880`00f59000 fffff880`00f66000   vdrvroot vdrvroot.sys Tue Jul 14 01:01:31 2009 (4A5BCADB)
fffff880`0474b000 fffff880`04759000   vga      vga.sys      Tue Jul 14 00:38:47 2009 (4A5BC587)
fffff880`04759000 fffff880`0477e000   VIDEOPRT VIDEOPRT.SYS Tue Jul 14 00:38:51 2009 (4A5BC58B)
fffff880`00f90000 fffff880`00fa5000   volmgr   volmgr.sys   Tue Jul 14 00:19:57 2009 (4A5BC11D)
fffff880`00d7e000 fffff880`00dda000   volmgrx  volmgrx.sys  Tue Jul 14 00:20:33 2009 (4A5BC141)
fffff880`01a0b000 fffff880`01a57000   volsnap  volsnap.sys  Tue Jul 14 00:20:08 2009 (4A5BC128)
fffff880`02e33000 fffff880`02ec8000   vsdatant vsdatant.sys Sun May 09 17:28:58 2010 (4BE6E2CA)
fffff880`05b79000 fffff880`05b86000   vwifibus vwifibus.sys Tue Jul 14 01:07:21 2009 (4A5BCC39)
fffff880`02ef7000 fffff880`02f0d000   vwififlt vwififlt.sys Tue Jul 14 01:07:22 2009 (4A5BCC3A)
fffff880`02f1c000 fffff880`02f37000   wanarp   wanarp.sys   Tue Jul 14 01:10:21 2009 (4A5BCCED)
fffff880`0477e000 fffff880`0478e000   watchdog watchdog.sys Tue Jul 14 00:37:35 2009 (4A5BC53F)
fffff880`00e09000 fffff880`00ead000   Wdf01000 Wdf01000.sys Tue Jul 14 00:22:07 2009 (4A5BC19F)
fffff880`00ead000 fffff880`00ebc000   WDFLDR   WDFLDR.SYS   Tue Jul 14 00:19:54 2009 (4A5BC11A)
fffff880`02ec8000 fffff880`02ed1000   wfplwf   wfplwf.sys   Tue Jul 14 01:09:26 2009 (4A5BCCB6)
fffff960`000c0000 fffff960`003d0000   win32k   win32k.sys   unavailable (00000000)
fffff880`08397000 fffff880`0839e000   WinRing0x64 WinRing0x64.sys Sat Jul 26 14:29:37 2008 (488B26C1)
fffff880`04a85000 fffff880`04a8e000   wmiacpi  wmiacpi.sys  Tue Jul 14 00:31:02 2009 (4A5BC3B6)
fffff880`00f13000 fffff880`00f1c000   WMILIB   WMILIB.SYS   Tue Jul 14 00:19:51 2009 (4A5BC117)
fffff880`06b1a000 fffff880`06b3b000   WudfPf   WudfPf.sys   Fri Jan 15 07:32:54 2010 (4B501A26)

Unloaded modules:
fffff880`0817e000 fffff880`081ef000   spsys.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00071000
fffff880`0817e000 fffff880`081ef000   spsys.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00071000
fffff880`0684a000 fffff880`0684c000   MSPCLOCK.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00002000
fffff880`06bce000 fffff880`06bd0000   MSPQM.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00002000
fffff880`06839000 fffff880`0684a000   STREAM.SYS
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00011000
fffff880`06800000 fffff880`06839000   facap.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00039000
fffff880`0817e000 fffff880`081ef000   spsys.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00071000
fffff880`01b48000 fffff880`01b56000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000E000
fffff880`044e5000 fffff880`046ef000   dump_iaStor.
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0020A000
fffff880`046ef000 fffff880`04702000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00013000

If blue screens continue:

AVG is known to be a cause of BSOD's on Windows 7 systems. Suggest that you uninstall it. Download the correct AVG Remover for your system (32 or 64 bit).
If you have AVG ID protection installed, download the AVGID Protection Remover from the above link as well (it wouldn't hurt to download and run it anyway). Download Microsoft Security Essentials as its replacement. Re-boot to Safe Mode. In Safe Mode run the AVG Removal tools. Re-boot to normal mode and install MSE. Make sure your Windows firewall is enabled!

Let us know how it goes. If you get further problems with blue screens, attach your new dump files and details and we'll move on from there.

k8drums · Feb 7, 2011

ok
thank you
i will uninstall zone alarm and avg. do you have recommendations for what to replace it with? AVG, that it? and is the windows firewall as good as zone alarm? I upgraded computers and went from xp pro to w7 and I always mistrusted windows firewall on xp...is it better on w7?
one more question...the dates listed on the above drivers are from years ago...I just got this computer...does that mean ignore them or what?

fimble · Feb 7, 2011

MSE is a good free lightweight AV program. Supplement this with a weekly scan with Malwarebytes' Free and you're pretty well covered.
If you want to go paid, I'd say a toss up between ESET and Kaspersky. But until you are sure your BSOD issues are resolved, stick with MSE.
The Windows 7 firewall is more than adequate and bears no resemblance whatsoever to the Windows XP attempt!!

.the dates listed on the above drivers are from years ago...I just got this computer...does that mean ignore them or what?

Older drivers can and do cause problems with windows 7. You should always try to update them. As a simple rule of thumb, drivers dated after 13th July 2009 should be Windows 7 compliant.

k8drums · Feb 7, 2011

thank you so much!
last question - I swear
on the list of drivers above - is there a way to decipher what the file name means (brand, model)?
for example - I followed the link on the ITE one and im at a webpage that shows several devices and im not sure what I have...

fimble · Feb 7, 2011

Here's a link to a list of drivers Driver Reference but as a rule it doesn't give make/model #'s. I'd try your PC Mfr. (Dell??) for the ITE IR (infra red?) device Although it is just outside the safety margin so it may be OK if you can't find an update (it wasn't highlighted as a problem in your dump file).

My BSOD experience - please help!

k8drums

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