My connection sometimes get disconnected.

[xfri]

Why my router is sometimes disconnected it's getting annoying specially if i am playing online games, i need to turn off the router then turn it on to connect to internet again so annoying.

My router is P-660HN-T1A and it's brand new.

My old router don't disconnect like that, let's say i experience disconnected about 4 times times a day or 5 my firmware version is 3.40(UTH.1).

Even i am just downloading a file sometimes i get disconnected too.

I am using wired and my wireless is off.

Then if i am trying to fix it an error msg say the dns server isn't responding.

And my cable are working fine i did test them.

 

[mrhiab]

Set your DNS to Goolge Public
8.8.8.8 primary
8.8.4.4 secondary

 

[xfri]

Okay i did that. i will monitor if it still disconnect randomly. I turn off my router and restart my pc.

 

[DMHolt57]

This model reportedly when using the auto setup will pick a crowded channel. Use xirrus gadget to see what channels are being used most by your neighbors and choose a different channel.

 

[xfri]

This model reportedly when using the auto setup will pick a crowded channel. Use xirrus gadget to see what channels are being used most by your neighbors and choose a different channel.

Did you mean Wireless Lan>Channel Selection: Channel11 2462Mhz? I did not change anything in the setting. And my Wireless Lan is off i don't use it.

 

[mrhiab]

When was your unit made this is the newest as of June 11th

Firmware as of June 11/12

 

[xfri]

When was your unit made this is the newest as of June 11th

Firmware as of June 11/12

I think that firmware won't work because my router use customize firmware by my ISP it might brick my router.

 

[mrhiab]

Have you logged in to your router to look at the diagnostics or log files to see why its dropping your connection?

 

[xfri]

Have you logged in to your router to look at the diagnostics or log files to see why its dropping your connection?

Is this what you mean?

Logs > System Log

8/21/2012 11:46:23> netMakeChannDial: err=-3001 rn_p=806cf404
8/21/2012 11:46:23> MPOA Link Up
8/21/2012 11:46:23> SNMP TRAP 3: link up
8/21/2012 11:46:30> Configuration Change!
8/21/2012 11:46:33> DHCP client get WAN IP: 112.207.28.6
8/21/2012 11:51:20> Configuration Change!
8/21/2012 11:51:22> Last errorlog repeat 2 Times
8/21/2012 11:51:22> CPU is overloading
8/21/2012 11:51:22> Configuration Change!
8/21/2012 11:51:36> Last errorlog repeat 7 Times
8/21/2012 11:56:49> WEB Login Fail
8/21/2012 11:56:49> Last errorlog repeat 1 Times
8/21/2012 11:57:26> WEB user <adminpldt> login

Ignore the CPU is overloading it's only 6% and WEB login Fail it's me.

Diagnostic > DSL Line

[ SAR Counters ]
inPkts = 0x0000b7aa, inDiscards = 0x00000000
inF4Pkts = 0x00000000, inF5Pkts = 0x00000001
inDMATaskEnd = 0x00000000, inBufErr = 0x00000000
inCrcErr = 0x00000000
inBufOverflow = 0x00000000, inBufMaxLenErr = 0x00000000
inBufLenErr = 0x00000000, inBufDescrOV = 0x00000009
outPkts = 0x000082d9, outDiscards = 0x000000b4
outF4Pkts = 0x00000000, outF5Pkts = 0x00000001
softRstCnt = 0x00000000
inCrc10Err = 0x00000002
inMngBufOV = 0x00000000, inCcBufOV = 0x00000000
inMngBufDescrOV= 0x00000000, inCcBufDescrOV = 0x00000000
inMpoaErr = 0x00000000, inVlanHit = 0x00000000
inCcUDoneErr = 0x00000000, inCcUBDURErr = 0x00000000
outAckDiscards = 0x00000000
relative capacity occupation: 100%
noise margin upstream: 20.5 db
output power downstream: 17.3 dbm
attenuation upstream: 27.5 db
carrier load: number of bits per symbol(tone)
tone 0- 31: 00 00 00 25 67 88 89 99 99 a9 a9 88 88 67 65 53
tone 32- 63: 57 78 8a 9a bc bc bc dd dd dd cc dc cc cc bc bc
tone 64- 95: ab bb ab b2 bb bb aa aa 99 98 98 89 89 86 88 77
tone 96-127: 77 76 77 77 66 65 56 66 75 65 66 56 55 54 55 44
tone 128-159: 44 55 44 43 44 44 43 44 33 33 33 23 32 22 32 02
tone 160-191: 21 02 22 10 00 11 02 00 01 10 00 00 00 00 00 00
tone 192-223: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
tone 224-255: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
relative capacity occupation: 100%
noise margin downstream: 3.7 db
output power upstream: 12.3 dbm
attenuation downstream: 52.0 db
carrier load: number of bits per symbol(tone)
tone 0- 31: 00 00 00 25 67 88 89 99 99 a9 a9 88 88 67 65 53
tone 32- 63: 57 78 8a 9a bc bc bc dd dd dd cc dc cc cc bc bc
tone 64- 95: ab bb ab b2 bb bb aa aa 99 98 98 89 89 86 88 77
tone 96-127: 77 76 77 77 66 65 56 66 75 65 66 56 55 54 55 44
tone 128-159: 44 55 44 43 44 44 43 44 33 33 33 23 32 22 32 02
tone 160-191: 21 02 22 10 00 11 02 00 01 10 00 00 00 00 00 00
tone 192-223: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
tone 224-255: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
tone 256-287: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
tone 288-319: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
tone 320-351: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
tone 352-383: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
tone 384-415: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
tone 416-447: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
tone 448-479: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
tone 480-511: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

 

[mrhiab]

Mine shows specifically why connections are dropped.
See what happens after changing your DNS settings.
Other than that its new and its running customized F/W by your ISP...I'd be calling them if its persists.
Might be a dud.

 

[xfri]

Mine shows why specifically why connections are dropped.
See what happens after changing your DNS settings.
Other than that its new and its running customized F/W by your ISP...I'd be calling them if its persists.
Might be a dud.

I did change my DNS Network > LAN > DHCP Server, primary0.0.0.0 to 8.8.8.8 and the second DNS 0.0.0.0 to 8.8.4.4

and there is three DNS settings in my router 1.Network > LAN > DHCP Server and 2.Advanced > Dynamic DNS and 3.Advanced > Remote MGMT > DNS

Yeah that will be my last resort calling my idiot ISP

 

[xfri]

It's still disconnect even i did change it to 8.8.8.8 and 8.8.4.4